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Hotel Exe Plaza

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Paseo Castellana 191, 28029 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Exe Hotels
US$108
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US$105
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Free cancellation until 21/10/21
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US$120
US$93
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Free cancellation until 20/10/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (540)
360
Panoramas (5)
Room & Suite (276)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#240 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
Exe Plaza is, quite possibly, one of the most intelligent choices in Madrid for those seeking comfort, easy communications, tranquillity and an excellent quality-price ratio. The hotel is located in Plaza Castilla, at the foot of the KIO Towers, on Paseo de la Castellana and surrounded by the country's leading banks and companies. What is more, it is very near Santiago Bernabeu Stadium, Chamartin train station and the Four Towers Business Area Complex.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Hammam
Car park
Wifi
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Refrigerator
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Italian
1289Reviews13Q+A38Room tips
Traveller rating
  • 301
  • 647
  • 235
  • 61
  • 45
Time of year
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Popular mentions
Nick wrote a review Mar 2020
Greater London, United Kingdom25 contributions10 helpful votes
Stayed for 2 weeks at the end of January. I was visiting another company that had an office a 10 minute walk from the hotel so very convenient. Food the in on site restaurant was of a good quality and there is plenty of restaurants nearby if you want to change it up a bit. Good breakfast in the morning with plenty of choice. Room and overall hotel was clean and staff were polite and looked after me during my stay. The football stadium is a short walk away and you can hop on the metro to visit the more touristy centre of madrid if you need. The station is right outside. The airport is only a 15 minute drive away. Will stay here again.
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Date of stay: January 2020Trip type: Travelled on business
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Ch4muy0 wrote a review Feb 2020
Cronulla, Australia147 contributions140 helpful votes
What else is there to be said? Buffet breakfast is ok if a bit pricey - there are cheaper options nearby. A very small gym on L2, which guests don't seem to use a lot so I've had it all to myself. Lower levels can be a bit noisy on weekends and the late night crowd around the 24H McDonald's next door can seem a bit seedy.
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Date of stay: February 2020
Rooms
Location
Service
Trip type: Travelled on business
2 Helpful votes
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Gary wrote a review Nov 2019
3 contributions3 helpful votes
Stayed here from 5th to 9th November 2019 and we were upgraded to a Junior Suite. The suite was clean and very comfortable, The only let down was that the shower was over the bath. Unlike many hotels we have stayed in the Hotel Exe Plaza followed through with their promise to make sure the room was feather free. The chocolates and the Cava were very welcome. Breakfast at the hotel was exceptional with a wide choice of food. Only let down at breakfast was that the staff were too quick at cleaning the table while you were still eating. The staff at the front desk were welcoming. The Hotel’s location was ideal for a mixture of business and revelation. Situation beside the metro and a short ride into the city made it an ideal base for us. The hotel is surrounded by places to eat from McDonald’s and Taco Bell immediately under the hotel to some very good restaurants in the surrounding streets.
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Date of stay: November 2019
Rooms
Service
Room Tip: Higher floors offer better views. Our suite was at the back and side and offered a terrific view
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1 Helpful vote
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GeorgeCh60 wrote a review Nov 2019
Sofia, Bulgaria5 contributions2 helpful votes
In the evening on September 28th 2019, I arrived at the property after a long journey with a considerable delay and lost baggage in Frankfurt. I tried to check-in but the receptionist refused to register me and insisted on me paying in advance. I tried to explain I was on a business trip with a colleague of mine who would pay upon check-out by a business credit card which he was in charge of. My colleague had checked in at the hotel on the previous day without any problems and was out at that moment. I tried to inform the man at the reception that this was unbelievable. Everywhere you have an option - to pay at check-in or check-out. He would not care. His answer was these were the requirements of the property. I asked him why they were not published on the web-site but he could not answer. In general, it was a real ordeal to communicate with this person for his command of English was very poor. I had to wait for 45 minutes for my colleague to come back to the hotel and pay for my check-in. So if you plan to stay at this property, please reconsider it. I do not think it is a clever choice. I myself will never do it again.
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Date of stay: September 2019
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: I do not recommend it
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Stewart W wrote a review Sep 2019
Southend-on-Sea, United Kingdom27 contributions28 helpful votes
I've stayed here twice now for business. The location is north of the city, so not great for tourists looking to be very central, although the hotel is on the main road which cuts right through the city and you can be very central in a cab in 10 mins. Nothing about the hotel is amazing, but the staff are fine, the room is fine, the breakfast is ok - a big buffet with a typical continental breakfast. The only disappointment for me so far has been the "gym" which is in reality just a hotel room with the furniture removed and some cardio equipment added, most of which doesn't work. There was only the treadmill which was useable. Other than that, no complaints. Plus, if you arrive late and need food, there's a 24hr mcdonalds right outside the front door.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
US$56 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
silken puerta castilla madrid, hotel silken puerta castilla
FORMERLY KNOWN AS
Silken Puerta Castilla Hotel
LOCATION
SpainCommunity of MadridMadridAlmenara / Financial District (Paseo Castellana) / Tetuán
NUMBER OF ROOMS
262
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Frequently Asked Questions about Hotel Exe Plaza
Which popular attractions are close to Hotel Exe Plaza?
Nearby attractions include Alter Rem (0.3 km), Los Escapistas Madrid (0.3 km), and Centro de Exposiciones Arte Canal (0.4 km).
What are some of the property amenities at Hotel Exe Plaza?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Exe Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Exe Plaza?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Exe Plaza?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Exe Plaza?
Conveniently located restaurants include De Maria- Calle Felix Boix, La Piperna, and Asador de Aranda Plaza Castilla.
Are there opportunities to exercise at Hotel Exe Plaza?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Hotel Exe Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Exe Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Exe Plaza?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Hotel Exe Plaza?
Many travellers enjoy visiting Royal Palace of Madrid (5.9 km), Plaza Mayor (5.9 km), and Museo Cerralbo (5.3 km).