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Gran Melia Palacio de Los Duques - The Leading Hotels of the World

Traveller (677)
360
Panoramas (59)
Room & Suite (472)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Located in the privileged Habsburg district next to The Royal Palace, The Opera House and The Cathedral, Gran Melia Palacio de los Duques is a luxury urban resort offering 160 spacious rooms, many of them specially designed for families and 20 luxurious suites. This beautiful hotel, completely inspired on Velazquez’s master piece "Las Meninas", combines two historic buildings updated to an avant-garde style ( a 13th century convent and a 19th century Palace of Dukes of Granada de Ega ). The magnificent outdoor Patio of over 1000sqm is a lush green scenery with a peaceful atmosphere, the perfect spot to enjoy and relax.This prominent yard features a remarkable experience for Dining offering different atmospheres and services that feature contemporary versions of traditional spanish cuisine, including two restaurants and one cocktail bar. Other facilities includes a fitness center, Thai Room wellness center as well as a superb rooftop swimming pool and solarium offering breathtaking 360º views of the city as well as a frontal view over The Royal Palace. The Hotel is a member of The Leading Hotels of the World.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Pool
Spa
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
630Restaurantswithin 0.5 km
161Attractionswithin 0.5 km
910Reviews
1,400Photos
28Q+A
70Room tips
Traveller rating
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Popular mentions
What an amazing welcome with a glass of cava. Location is great so central and close to various metro stations. Facilities is well kept and the rooms are great 5 stars! The rooftop pool has great views
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Hotel's Favourite
A place that is totally idyllic! We enjoyed the full beauty of historical aristocrats where walls speak fiercely about an impressive body of work that reflects passion for the human being and human experience. Art focused on emotions, feelings, and moods of  imagination,
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Review collected in partnership with The Leading Hotels of the World
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the World
Responded 8 Jan 2019
Dear Alsoufi_2016, Greetings from Gran Meliá Palacio de los Duques! First of all, we would like to thank your wonderful review and comments you shared in TripAdvisor about our hotel, which left us completely speechless. It's a pleasure to read these lovely impressions which encourage us to continue working with passion to offer our customers the most exclusive experience as you mentioned you experienced. We are happy to know that you have perceived these little things, and you especially enjoyed the exclusivity and the personal service received at the Red Level Lounge. I would specially like to thank you for the touching words you dedicated to the Chef and the team that made New Years' Eve dinner perfect. We are very happy you fully enjoyed such an special and emotional moment of the year. Looking forward to make more WOW moments for you in the new coming year. Regards, Sandra Hernández Guest Experience Manager
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Perfect stay at this perfect hotel. From check in to departure amazing service. All the staff exceptional. Great room with such a comfortable bed. We slept so well. Rooftop sun area excellent place to relax too. Highly recommended.
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We had a short break here this week. Our room was lovely with a very comfortable bed and housekeeping was prompt and efficient. We stayed in the red level which enabled us to enjoy the lounge with tapas and free drinks. Lovely place to relax after a busy days sight seeing.
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The Gran Meliá Palacio de Los Duquesne is a wonderful place to stay. The rooms are luxurious, very comfortable, and extremely clean. The staff is great- you will be greeted by doormen no matter what time you’re heading in, checking in and out is friendly and easy... be sure to
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Review collected in partnership with The Leading Hotels of the World
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGran Melia Palacio de Los Duques - The Leading Hotels of the World
The Supreme Room at the Gran Melia Palacio de Los Duques
Professional photo exclusively commissioned by TripAdvisorGran Melia Palacio de Los Duques - The Leading Hotels of the World
The Presidential Penthouse Suite at the Gran Melia Palacio de Los Duques
Professional photo exclusively commissioned by TripAdvisorGran Melia Palacio de Los Duques - The Leading Hotels of the World
The One Bedroom Master Suite at the Gran Melia Palacio de Los Duques
Professional photo exclusively commissioned by TripAdvisorGran Melia Palacio de Los Duques - The Leading Hotels of the World
The Family Supreme at the Gran Melia Palacio de Los Duques
ベッド上の大きな絵画が印象的な客室
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12345688
Not through the hotel - but during our two weeks in Spain I booked a LOT of private guides through a great website called ToursByLocals- they have a catalog of tons of different tours and all of the guides I used were excellent.
2 votes
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central to old Madrid.
0 votes
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What is Red Level service? What does this get you?
Acces to a lounge with complementary food and drinks
1 vote
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Is the hotel pet friendly ?
sorry for delay - i doubt it -but look at their website
0 votes
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123456
"Go for the red level- rooms are great and the lounge is lovely"
"We had the "upgraded" room one level up from entry level and it was very comfortable."
"Book red level!"
"Spent some time on understanding and choosing the rooms all rooms are really good but some are incredible"
"I had a premium room ( the cheapest and it was fantastic)"
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12345614
PRICE RANGE
US$283 - US$601 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tryp ambassador hotel madridtryp hotel ambassadortryp hotel madrid
FORMERLY KNOWN AS
Tryp Madrid Ambassador
LOCATION
SpainCommunity of MadridMadridPalacioÓperaCentroAustrias
NUMBER OF ROOMS
180
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