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AC Hotel Carlton Madrid

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AC Hotel Carlton Madrid
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1,218 Reviews from our TripAdvisor Community

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Showing 752: English reviews
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Pasadena, California
Reviewed yesterday NEW

Really close to Atocha train and metro station and Reina Sofia Museum. You can still walk to the city center, but it's probably about 20-25 minutes. You can always take the metro and its almost as long, but you don't have to walk that far. It's very clean and comfortable. On a previous trip to Madrid, we stayed at the...

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Helpful?
Thank Allison O
Reviewed 4 days ago NEWvia mobile

I visited with my husband and two young kids. The location was good. There is a supermarket with all u need very close to buy water and fruit and snacks for kids. A pharmacy was very close as well. U just walk a minute and ur there. Staff was friendly and helpful and attentive. Clean place . Wonderful breakfast with...

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Helpful?
Thank Mada H
Kildare
Reviewed 4 days ago NEW

Short walk, approx 5 mins, from Atocha station. You get Renfe from airport in T4 (if land in another terminal there is an airport shuttle bus free, that will transfer you to T4. Cost of one-way ticket to Atocha station is 2.60). Room clean and well presented. Wifi works in room. Noisy pedistration crossing outside (beeps) if room at front...

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Helpful?
Thank KB_Kildare
Leicester, United Kingdom
Reviewed 1 week ago via mobile

We stayed for four nights, we arrived at around 12:00 and there was no problem in being allocated our room early. We asked for a kettle and this was provided very quickly. The staff are excellent and managed to book us into the Botin restaurant where I had failed using the restaurants website We stayed in room 510, which is...

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Helpful?
Thank Sandra H
Melbourne, Australia
Reviewed 1 week ago

Clean comfortable hotel in a good location and value for money, close to train station handy if you want to take the train to the airport other wise it will cost you 30 Euros, Hop on off Bus and the old part of town which is amazing, nice part of town to walk around.

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Helpful?
Thank Jenny H
Vancouver, British Columbia, Canada
Reviewed 1 week ago via mobile

Hotel very nice and convenient , hotel staff such as Casa Delfin are so helpful. I will definitely come back the same hotel. Price are reasonable, few min walk from central train station. Restaurant can be found anywhere near hotel.

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Helpful?
Thank Thomas L
Dublin, Ireland
Reviewed 2 weeks ago via mobile

Found this hotel to be great. We had a room at the back which was very quiet and clean. Loved the set up of the room, very large with a table and two chairs and a big mini fridge. The location was good, close to a stop for the hop on hop off. There was also a good selection of...

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Helpful?
Thank LOC_233
Atlanta, Georgia
Reviewed 2 weeks ago

So close to the train station. 10-15 minute walk to Prado Museum. 25-30 minute walk to Plaza Mayor & San Miguel Market. Room very clean. Hotel very nice & a great price. Stayed on the 6th floor on a Sunday & Monday night. I though the windows must be sound proof. Not the case when we returned & stayed on...

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Helpful?
Thank soccemom
HotelACCarlton, Front Office Manager at AC Hotel Carlton Madrid, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the AC Hotel Carlton Madrid with us. I would like to take this time to apologize for the noise disturbance caused by other guests and outside noise. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the...

Reviewed 2 weeks ago via mobile

This hotel is walking distance to a number of tourist spots in Madrid. A large variety of restaurants are also within walking distance . A lovely bakery about 50 meters away with great food was an attraction ! Rooms were comfortable though on the smaller side Reception staff were always polite and helpful A helpful point is it is located...

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Helpful?
Thank Yohannan J
Toronto, Canada
Reviewed 3 weeks ago

Price for the hotel was great. If you're willing to walk this is a great hotel. the food was decent. The rooms are small which are typical for europe. I would consider staying here again next time i visit.

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Helpful?
Thank DCavidtraveller

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about AC Hotel Carlton Madrid

Address: Paseo Delicias 26, 28045 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: €76 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Carlton Madrid 4*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#102 Luxury Hotel in Madrid
#106 Family Hotel in Madrid
#122 Romantic Hotel in Madrid
#122 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Carlton Madrid staff and other travellers.
28 questions
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5 months ago
7 months ago

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Questions? Get answers from AC Hotel Carlton Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher and at the back”
KB_Kildare, 21 Apr 2017 | Read review
“we chose high room as the road can be busy outside at times, and had no problem with road noise”
paulj, 23 Mar 2017 | Read review
“Ask for a room that doesn't have a connecting door”
fruitbat0001, 19 Mar 2017 | Read review
“We had room 410 at the end of the corridor very piecefull, matress was the best ever hotel bed,”
JRPMalaga, 3 Mar 2017 | Read review
“In Europe two twins together is called a "king" bed. They do have U.S. king size beds but usually you can't tell until you get to the room.”
StephenR237, 20 Jan 2017 | Read review
5 of 5