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A nice hotel with friendly staff and it is convenient to Atocha train station. The rooms are basic but functional and the breakfast was good. The bathroom in the hotel room was modern and recently renovated.More
Response from RH_Atocha, General Manager at Rafaelhoteles AtochaResponded 3 days ago
I would like to thank you for your comments about your recent stay at the hotel. Is nice to know that you enjoyed your stay with us and value the changes we are doing in our rooms. It will be a pleasure to...More
Nice hotel , very well located.
Great to runners with a free coach class where you can see and run in the great "parque de retiro" (Greatest In Madrid)!
Guide included 😀😀😀😀
Good internal PATEO where you can relax or drink a Glass..More
Thank vasco rodrigo G
Response from RH_Atocha, General Manager at Rafaelhoteles AtochaResponded 1 week ago
We would like to thank you for your comments about your recent stay at the hotel. Is glad to know that you enjoyed our Tuesday of running with the coach at “Parque del Retiro” which is just a few minutes running from the...More
Had booked it under the impression that it was a four star hotel. Did not turn out to be so! Reception desk staff was very polite but there were no bell boys around. The room itself was very basic but neat and clean. There were...More
Very basic. Tour operator choose the hotel. Friendly staff, good food at restaurant but very slow service. Small elevators, basic rooms and good breakfast. Not at all a 4 star hotel. I'll not recommend or be back in this hotel.More
Thank Mirtha A
Response from RH_Atocha, General Manager at Rafaelhoteles AtochaResponded 3 weeks ago
Dear Mirtha A,
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the...More
AVOID THIS PLACE LIKE THE PLAGUE!! It is definitely not 4 stars and worth your money. Rooms are basic, air conditioning plays up, elevators are tiny and only holds 3 people even though it says it's made for 6. Blow dryer is old and useless...More
Thank ARIEL G
Response from RH_Atocha, General Manager at Rafaelhoteles AtochaResponded 4 weeks ago
Dear Mrs. Ariel G,
Thank you for bringing this to our attention. As we talk by phone, I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I will talk with Sonia, the receptionist you talk...More
US$69 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#67 Family Hotel in Madrid
#121 Business Hotel in Madrid
#143 Luxury Hotel in Madrid
Accessible rooms ,
Non-Smoking Rooms ,
Number of rooms
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Response from RH_Atocha | Property representative |
Hotel offers laundry service, but not self serve laundry. There a couple of self serve public laundrys in a 10 minutes walking distance from hotel.
Hope this information helps.