The top sheet on the double bed was for a smaller bed. As 2 people slept it made it very uncomfortable. In the early morning, around 3:00 or 4:00 a.m. we woke up to noises coming from another nearby room. They were male and female voices in an obvious state of being drunk. They argued, they spoke very loudly, they went in and out slamming doors. We called reception and they went up to warn them, however the noises continued until more than 6 in the morning. I do not know the applicable laws for the corona virus in Madrid and if this was happening was illegal. But I as a guest do not have to suffer this and you should have nipped it in the bud. Even calling the police. Lastly, very poor breakfast. When we got to breakfast at 10:00 am, there were only a few pieces of potato omelette, cut fruit, some cheese and Serrano ham. All in open trays with signs of being dry from prolonged contact with air. Given the corona situation, you should protect food from contact with aerosols. It is definitely a hotel that we cannot recommend and will not return to. La sábana superior de la cama de matrimonio era para una cama más pequeña. Como dormíamos 2 personas se hizo muy incómodo. De madrugada, sobre las 3:00 ó las 4:00 am nos despertamos por ruidos que venían de otra habitación cercana. Eran voces masculinas y femeninas en evidente estado de embriaguez. Discutían, hablaban muy alto, entraban y salían dando portazos. Llamamos a recepción y subieron a apercibirles, sin embargo los ruidos continuaron hasta más de las 6 de la mañana. Desconozco las leyes aplicables por el corona virus en Madrid y si esto que ocurría era ilegal. Pero yo como huésped no tengo porqué sufrir esto y ustedes tendrían que haberlo cortado de raíz. Incluso llamando a la policía. Por último, el desayuno muy deficiente. Cuando llegamos a desayunar a las 10:00am, sólo había unos trozos de tortilla de patata, fruta cortada , algo de queso y jamón serrano. Todo en bandejas abiertas con signos de estar seco por el contacto prolongado con el aire. Dada la situación del corona ustedes deberían proteger los alimentos del contacto con aerosoles. Definitivamente es un hotel que no podemos recomendar y al que no volveremos.…
My family stayed here because it was close to Ramon Y Cajal. It is only a 5-10 minute walk. For food, ample places deliver to this location, and there is a grocery store around the corner. Not much for kids to do in the area. The best part of the hotel was the cozy, colorful room in the lobby where they have dance lessons in the evening.
I stayed here for three nights for work. Staff were friendly and helpful but the room was tiny and disappointingly did not have a kettle or tea/ coffee facilities. Very business oriented area... not great for tourists
Rooms are not big, but bed is comfortable. Decent breakfast. The location is perfect for me (close to the office I visited), but not good for the turists - nothing interesting around. Metro and train stations are pretty near,so it is easy to get to the center
This hotel was recommended by our distributor whose office is close by. My room was nice and the meals I had were good. The Bar staff was great and provided excellent service. Like many hotels in Europe/Asia the HVAC system has two settings: Hot and Cold. So if you are visiting in between seasons as I was the heat is still on. My room was a toasty 27 degrees C. I sweated my first night and slept terribly. I asked at the front desk if they had a fan or something as the room was in a corner and I wasn’t getting much relief from opening the window. I went to dinner and when I got back there was a portable AC unit in my room. I slept soundly that night. I would definitely recommend this hotel.