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Novotel Madrid Puente de la Paz

Traveller (399)
Room & Suite (90)
Dining (46)
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About
  • Excellent23%
  • Very good52%
  • Average18%
  • Poor5%
  • Terrible2%
GreenLeaders Bronze level
The Novotel Madrid Puente de la Paz is located in the heart of one of the major residential and business areas of the vibrant city of Madrid. 10 minutes from the airport and the Juan Carlos I exhibition grounds, this 4 star hotel is ideal for weekend escapes or holidays in Madrid. The hotel features 240 rooms, an outdoor swimming pool, a restaurant, a bar, six meeting rooms and parking. Ideal for families.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Pool
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Green
Residential Neighbourhood
HOTEL CLASS
Location
Full view
81Good for walkers
Grade: 81 out of 100
375Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Reviews (2,045)
Filter reviews
555 results
Traveller rating
111
257
132
39
16
Traveller type
Time of year
LanguageEnglish
More languages
111
257
132
39
16
Show reviews that mention
All reviews city centre typical novotel bus stop swimming pool metro station nice hotel business hotel burger king free wifi residential area business trip breakfast buffet short stay min walk double bed visiting madrid xbox
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1 - 5 of 555 reviews
Reviewed 4 days ago

Stay in this hotel with my wife for 2 nights from 28 Nov to 30 Nov. On the 2nd night we observed there was only one bath towel provided. Hence i called the front desk and requested for one bath towel and the front desk...More

Thank Reno1288
Reviewed 1 week ago

The hotel is located halfway between the airport and the city centre (Sol) and has good transport connections (Metro and Buses). The price-performance ratio is good. The rooms and the breakfast buffet correspond to what you would expect at Novotel: Clean rooms of sufficient size...More

Thank Thomas F
Reviewed 1 week ago via mobile

Great place , friendly efficiency staff , comfortable rooms , best for short stays . Easy airport transfer , and bus 53 outside hotel takes you directly into the city . Bar and food above average , only minus limited channels on tv , but...More

Thank johnmallwood
Reviewed 2 weeks ago

Nice clean hotel. Friendly and helpful staff. Nice room, but not being from the country I had a lot of trouble trying to operate the shower over bath. Lovely pool and bar area etc. My only downside its a bit far from central city which...More

Review collected in partnership with Accorhotels.com
Thank MargaretP1696
Reviewed 4 weeks ago

don't go it's too infected !... this hotel is too old ! I have rarely been to a hotel as poorly equipped and especially with little security. Everything is too old At night there is only the receptionist and an employee of floor for the...More

Thank 7654fdsq
Response from ipf20152015, Calidad at Novotel Madrid Puente de la PazResponded 3 weeks ago

Dear Client, I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. On the other...More

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Questions & Answers
Ask a question
SouthAfricastar1
19 June 2018|
AnswerShow all 3 answers
Response from tetto06 | Reviewed this property |
Not that I know ... I alway take a taxi
0
Votes
landjcarleton
8 June 2018|
AnswerShow all 2 answers
Response from Heigo V | Reviewed this property |
I think you can extend it on-premises as well.
1
Vote
landjcarleton
8 June 2018|
AnswerShow all 2 answers
Response from nevenjerkovic | Reviewed this property |
I did my reservation online two weeks before arrival, so I didn't want to risk if they have rooms to rent or not.
0
Votes
Room Tips
"my advise is no to go"
7654fdsq
4 weeks ago
Read review
"Complain if you are not happy we did and it was sorted immediately"
I8850FLericd
28 Sep 2018
Read review
"the higher the more view...."
MarcinDrP
16 Sep 2018
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"The queen room includes a fold-out sofa bed, so a couple with 2 young children can be accommodated."
Extraordinary746155
13 Sep 2018
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PRICE RANGE
US$78 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel madrid puente de la paz hotel madridmadrid novotel
LOCATION
SpainCommunity of MadridMadrid
NUMBER OF ROOMS
240
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