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Not to be repeated. Apart from the rather dislocation my single room was the smallest ever. a kind of triangle shape that just allowed for a bed. Absolutely overpriced for this minimum of space.
Breakfast however was fineMore
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 11 December 2017
Dear Mr. Werdler,
We are sorry about your experience.
Our single rooms are small , but I inform you that we are in a process of refurbishment and we will cancel several single rooms.
For the next time, we can offer you a double room...More
Really excellent hotel. Very clean spacious rooms. Fantastic breakfast. Super friendly staff. Away from centre but not too far. Quiet area in rich district. 7 euros taxi to centre. Nice local shops. Will return for private visit.More
Thank Angela B
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 5 December 2017
Thank you very much for your excellent score.
Now we are in a process of refurbishment of some floors and common areas.
For your next visit, you will stay at the new NH Balboa.
We hope to see you again
Thanks and kind...More
All style and ZERO substance
So Business hotel?
WIFI is a 1990’s dial up - been here 30 minutes and managed to send 2 emails
Reception is slow - which I assume is the reservation software but checking was SLOW
I will never...More
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 21 November 2017
We are so sorry about your experience with wifi service.
Usually we haven`t got problems as you have related. I think it could be an special moment with problems in the system.
I suggest you to give us a new chance to check...More
Room was neat and spacious , had everything I needed, people were nice and helpful
Hotel is located not far from Avenida America station , with easy commute from airport, very close to IE business school which was important to me. Wifi connection was decent...More
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 31 October 2017
Thank you very much for your kind coments.
It is a plasure to know that you had a great stay adn we hope to see you again.
If you are student of IE, you should know that there is an agreement with an...More
Our experience at the NH Madrid Balboa was decent. The room was recently refurbished but the bathroom had been halfway cleaned when we checked in. It was not dirty but optically clean and we would not have noticed if the the garbage bin from the...More
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 25 October 2017
We are so sorry about your experience in our hotel.
I do not know what was the problem with the cleaning service, but perhaps it was a mistake and we have offered you a room which was not ready at the moment of...More
US$89 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#145 Business Hotel in Madrid
Number of rooms
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Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of
opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.