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AC Santo Mauro, Autograph Collection

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#100 of 447 Hotels in Madrid
Certificate of Excellence
GreenLeadersBronze level
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AC Santo Mauro, Autograph Collection
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357 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Lisbon, Portugal
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 1 week ago

We spent 4 nights at this hotel on late November. Although we are Marriott Platinum member, this was our first time at an Autograph hotel. We never had difficulties to guarantee the bed type at Marriott.com, but here we had to send an email after booking, because the bed type wasn’t guaranteed online. We were concerned about some hotel reviews... More 

Thank jorgeeantonio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2016 via mobile

Perhaps having come from La Residencia in Deia, Mallorca our standards are too high. However, as Platinum for years Marriott members in transit to US and overnighting in Madrid, the expectation for a "free" room is better than this. There is a very pervasive smell of mold and sewage in the bathroom, poorly masked by scent. It's one night and... More 

2 Thank Hahamois
Cape Elizabeth, Maine
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 16 October 2016 via mobile

This was a great hotel for our three night stay in Madrid. Our room, directly on a back patio was luxurious and beyond our expectations. First, the bedroom was very large, and the bathroom, probably the largest we have ever had in a hotel. It was extremely quiet, with a most comfortable bed, all of which contributed to a restful... More 

Thank Mary L
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 October 2016

We spent two nights in a superior room in this beautiful former house of a duke and very much enjoyed our stay. Although, the hotel is central enough located, it is situated in a calm and elegant part of the city Madrid. The rooms are spacious and stylish and offer every amenities that are expected on a 5 star level.... More 

Thank Böhnli
Oakville, Canada
Level Contributor
144 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 October 2016

This hotel used to be the palace of a duke in Madrid. It is truly a grand building. The ceiling in the main rooms are over 20 feet high and the artwork both inside and out is amazing. The conversion to a hotel has maintained the grandeur while adding functionality. Our room was spacious, comfortable, well appointed and very well... More 

Thank Barry M
New Orleans
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 October 2016

I liked this property. A lot. I wanted to love it. The property is in a former embassy compound which by its nature makes it so cool. It has a very old world character with a ton of modern upgrades. The location is in a neighborhood just about a 5 minute walk from the main high street. Rooms were reasonably... More 

1 Thank TheFreshmaker10
Galena, Maryland
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 October 2016

What a delightful hotel. Service was outstanding throughout - welcome by bellman, front desk, concierge, wait staff, housekeeping. It's well located, not far from the metro, right across from the Swedish Embassy, in a beautiful neighborhood. It's quite elegant. My only caution is that you will likely need to negotiate some steps at some point. I only wish I knew... More 

Thank Aerie703
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 September 2016 via mobile

The restaurant,saloon, terasse and bar are very stylish and simply beautiful aswell as the rooms. Breakfast is indeed excellent. The stuff is very friendly though often not focused and service is kind of slow. They could give you a bottle of complimentary water per person per day and not just per room and making up the room could be faster...

1 Thank Hofstaetter
Chicago, Illinois
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 September 2016

We really enjoyed our stay at the AC Santo Mauro. It is located in a very neighborhood that is about a 20-30 minute walk to the Palace and the museums. The hotel had been a Duke's mansion and later the Philippine embassy and has some of the most beautiful common areas I have ever had at a hotel. They also... More 

Thank 429neals
Greater London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 September 2016

We knew this hotel before Marriott owned it and sadly although it remains very beautiful and stylish, it has lost its way on the service front and does not really quite hit the five star experience any more.

Thank Barbara G

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Room/Suite (66)
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Staying in Chamberi

Neighbourhood Profile
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighbourhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
Explore this neighbourhood


  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Housed in the former residence of the Duke of Santo Mauro, an influential member of Madrid society at that time. The hotel consists of three buildings surrounded by a magnificient garden that makes it an oasis in the heart of Madrid. Located in the exclusive area of Chamberi, surrounded by palaces of time, the Hotel is located next to the main shopping area of the city, the financial area and major tourist attractions. It has been demanded as destination for business and leisure travelers for over 3 decades.The Santo Mauro hotel has 49 unique rooms, customized to the smallest detail that will make the experience of staying in a palace accompanied by a personalized service tailored to each guest.The former ballrooms are now part of the lobby in which each room has its unique style as the Red Room Decorating Frenchified, the Chinese Room with a collection of oriental pieces and Chivas art deco bar to enjoy a variety of gin and tonics or cocktails. Following the orders of the Duke of Santo Mauro, this palace, dating from the end of the 19th century, was built by the architect Louis Legrand. Located in the heart of the Madrilian district of Chamber and very close to the Paseo de la Castellana. ... more   less 

Additional Information about AC Santo Mauro, Autograph Collection

Address: Calle Zurbano 36, 28010 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chamberi
Price Range: €218 - €388 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Santo Mauro, Autograph Collection 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Ac Santo Mauro, An Autograph Collection Hotel Madrid
Ac Hotels Madrid
Ac Hotel Madrid
Hotel Style:
#17 Green Hotel in Madrid
#54 Romantic Hotel in Madrid
#60 Family Hotel in Madrid
#71 Luxury Hotel in Madrid
#79 Business Hotel in Madrid
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Questions & Answers

Questions? Get answers from AC Santo Mauro, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was in a building separate from the main building. We found it very restful and comfortable”
 of 5 bubbles 104barrym, 13 Oct 2016 | Read review
“Just skip the food and drinks outlets.”
 of 5 bubbles TheFreshmaker10, 4 Oct 2016 | Read review
“Depends on your needs. Specify if you need to avoid stairs.”
 of 5 bubbles Aerie703, 3 Oct 2016 | Read review
“There are different layouts, recommend identifying your needs so hotel can meet these”
 of 5 bubbles cormy, 29 Jun 2016 | Read review
“ask for a premium room”
 of 5 bubbles popshikes, 6 May 2016 | Read review
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