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Hotel Ritz, Madrid

Booking.comUS$344*
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#34 of 436 Hotels in Madrid
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Ritz, Madrid
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1,785 Reviews from our TripAdvisor Community

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Showing 1,085: English reviews
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Philadelphia
Reviewed 2 days ago NEW

I usually don't bother to review well-worn sites, but would like to give a shout-out to the Ritz in Madrid. It was indeed luxury (the closets! the foyer!) but not snobbish...the staff seemed genuinely pleased to be there and were helpful at every turn. We had a room with no view but frankly, the space and appointments were all we...

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Helpful?
Thank Ana-Maria Z
Finland
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

Our 2nd stay at Ritz Madrid was absolutely heavenly. Returning guests are welcomed with recognition and style. I love the feeling of staying in a hotel where they make you feel special and pampered. At Ritz we certainly felt like royalties. We were well taken care of by each and everyone from the staff. There were lovely welcome surprises waiting...

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Helpful?
1Thank TeemuHuotari
About Hotel's Favourite Review
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear TeemuHuotari, Thank you very much for your kind comments and for coming back to your home away from home! Your Security, our staff, the special amenities on suite and your experience staying with us is very important to us. Rest assure we will continue to surprise you for good for your next stay at the Ritz Madrid as different...

Madrid, Spain
Reviewed 4 days ago NEWvia mobile

One of my favorite hotel in Madrid. I was there for 4 night, my room was lovely. The breakfast is a kind of "all you can eat" but it was excellent. I went to dinner at "Goya" restaurant that situated near the entrance of the hotel, food & service was fantastic. Don't forget to try the afternoon tea at the...

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Helpful?
Thank MissCharitaa
Reviewed 4 days ago NEW

The only reason to stay there is tradition and famous name if you like to be snobbish. The facilities are very old and not renowated. The water in bathroom is brown so I dont recomend a bath. The carpet was not vacum cleaned for 5 days of our stay. Our Deluxe Room was much, much smaller than on the pictures...

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Helpful?
Thank Pawel K
HotelRitzMadrid, Director General at Hotel Ritz, Madrid, responded to this review

Dear Mr. Pawel K, Thank you very much for choosing Hotel Ritz Madrid for your stay in town and please accept my most sincere apologies as your comments show that your stay was way below your expectations, and that is unacceptable to us. Let me reasure you that the service described is not the one we strive to provide to...

New York City, New York
Reviewed 5 days ago NEW

Stayed for one night in this historic Madrid hotel. Service is fantastic, and everyone at the hotel was pleasant and helpful. However, the condition of the rooms is not what's expected of a five star property managed by Mandarin Oriental. The bathrooms show their age, mattress is old and uncomfortable, and there is smell in the carpeting. It's a nice...

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Helpful?
Thank Santiago I
HotelRitzMadrid, Director de Relaciones con Clientes at Hotel Ritz, Madrid, responded to this review

Dear Santiago, Greetings from Madrid and thank you very much for choosing Hotel Ritz Madrid for your stay in town. Thank you very much as well for your feedback. It is always rewarding to read that the service was up to your expectations and that they were able to overcome your room product experience. Should your travel plans bring you...

Arlington, Virginia
Reviewed 5 days ago NEW

It is a historic hotel that has been beautifully maintained. The rooms are somewhat dated but very very comfortable. It is close to Prado Museum. And you can use it as a base to walk all over town. Client support is superb.

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Thank Kauaidudette
New York City, New York
Reviewed 6 days ago NEWvia mobile

We stayed at the Ritz on our first night of a recent business trip. The hotel picked us up at the airport - the pick-up process was seamless and fast. We were a weary after an overnight flight and, luckily, the kind staff at the front desk was able to find us a room that had just been cleaned an...

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1Thank nycitygal_10002
New York, United States
Reviewed 1 week ago

My husband and I stayed for 4 nights. The room was showing its age. Yes, the hotel is old but beautifully maintained. The staff members were helpful. The best part of their service is they pay very close attention to the guests and they are there when you need them. Not too much, not too heavy but their service is...

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Thank KipperMisty
A TripAdvisor Member
1 review
Reviewed 1 week ago

The Ritz Is the best location in Madrid Great restaurants Personal attention to all your needs If you need a driver from the hotel while in Madrid ask for Antonio Garcia Great personality lots of knowledge Great communication skills Don't forget to do the Brunch at the Ritz the best food

Review collected in partnership with this hotel
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Thank A TripAdvisor Member
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear , Thank you for staying at the Ritz Madrid! Thank you as well for your kind comments on one of our drivers, Antonio, also our location and personal attention you received. We will be delighted to welcome you back! Kindest regards, Alejandro Alegre. Duty Manager.

Reviewed 1 week ago via mobile

If you seek class and are looking for comfort then u r sure to get it at the Ritz Madrid . Spectacular property though not very big but surely grandeur and majestic . Our three nights stay here was of a wonderful time. Only thing that really would have made it perfect would be options in their dining menu as...

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Helpful?
Thank sikarwarss
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear sikarwarss, Thank you for choosing us during your visit to Madrid! We really appreciate your comments and rest assured we will take note of your comments on the vegetarian options. Muchas Gracias and we hope to see you on your next trip to Madrid. Alejandro Alegre. Duty Manager.

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11/06/2017 12/06/2017
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Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Free Parking
Official Description (provided by the hotel)
Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz, Madrid is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more   less 

Additional Information about Hotel Ritz, Madrid

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Price Range: €146 - €913 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ritz, Madrid 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Ritz Madrid
Madrid Ritz-Carlton
Hotel Style:
#11 Family Hotel in Madrid
#11 Business Hotel in Madrid
#17 Romantic Hotel in Madrid
#28 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ritz, Madrid staff and other travellers.
17 questions
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Washoe City, Nevada, United States
Fort Lauderdale, FL
New York City, New York
London, United Kingdom
over a year ago

See all questions (17)

Questions? Get answers from Hotel Ritz, Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't be afraid of the first floor -- no view in back but calm, quiet, and no issue with noise”
Ana_MariaZ730, 26 May 2017 | Read review
“Quieter rooms face the Prado Museum”
, 23 May 2017 | Read review
“Avoid room facing the inner court yard. Make sure to confirm your room request if the view is important. #208 was facing the Ritz garden.”
KipperMisty, 20 May 2017 | Read review
“Live here, sleep in your car.”
Qianloong, 15 May 2017 | Read review
“Rooms facing the Iglesia De Jeronimos & Museo del Prad”
, 10 May 2017 | Read review
5 of 5
Booking.com
US$344* /night
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TripAdvisorUS$344
getaroom.comUS$533
Mandarin OrientalUS$345
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Prices are for 1 room, 2 adults
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