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We really love this hotel. It has everything you want when travelling: a warm welcome, friendly professional staff, comfortable rooms with extra comfortable beds and good food. In addition this lovely tradional hotel is excellently located near the Prato and a short walk to the...More
The hotel was built in 1912 so it has plenty of classic charm. The rooms we stayed in on the fifth floor were recently renovated. Service overall was outstanding. For example, we felt our room was too warm and a technician came up and rectified...More
5 Thank bbmf4
Response from Paloma H, Manager at The Westin Palace MadridResponded 4 January 2018
It's great to know that we were able to exceed your expectations with the service provided by our staff as well as with the hotel itself and the room occupied.
We take very good note of your suggestions for future consideration.
Is a mix of feeling with this place.
But I wanna be right and I’m gonna tell the good and bad thinks.
Im gonna start with the good thinks:
The people who work there is pretty nice
But no all of them; the men who...More
We loved ou stay here, staff was so friendly, our room was cleaned everyday. Great hotel, would stay here again!! Location is ok, could be better...anyway hotel is close to centre! liked it! Will return...More
Response from Paloma H, Manager at The Westin Palace MadridResponded 3 days ago
We're delighted to know that you enjoyed your stay with us and we will have the pleasure to welcome you once again when your trip brings you back to Madrid.
Thank you so much for such a wonderful review and for recommending us!...More
You definitely know you are in Europe at this hotel! The glamour and kitsch of the lobby secures your impression of a faded European age.
Everything is pretty traditional. Good buffet breakfast in a vast dining rom, rooms as expected but perfectly nice.More
1 Thank Ldn_Global
Response from Paloma H, Manager at The Westin Palace MadridResponded 1 week ago
Thank you for your review and the time taken to write it.
We take note of your feedback and happy to know that you enjoyed the buffet breakfast as well as the occupied room.
Looking forward to welcome you back in the near...More
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center —
side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Hello Armando, across from the upstairs gym at the roof there is a terrace, though I am not sure about a solarium. I have a picture on my blog Starwoodguy and I did post it to my TripAdvisor review as well, Lance S on Trip... More
Hello Armando, across from the upstairs gym at the roof there is a terrace, though I am not sure about a solarium. I have a picture on my blog Starwoodguy and I did post it to my TripAdvisor review as well, Lance S on Trip advisor. I am not certain if it would face the fireworks or not but you can find the picture of the narrow patio with around 6 tables for two set up. During my days and nights there I never saw it is use but the door always seemed open or unlocked.
Have a great time, it was a wonderful hotel!