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Crowne Plaza Madrid Airport

Calle Lola Flores 1, 28022 Madrid, Spain
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  • Pizzeria Cristian
    2.9 km
  • 4 star hotel
  • Free Wifi
Reviewed 1 October 2015
Excellent hotel near airport
We were returning from the north of Spain late in the evening... more
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819 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Reviewed 1 October 2015

We were returning from the north of Spain late in the evening and were flying out the next day, so we reserved a room at the Crown Plaza Madrid Airport. There is free shuttle service from the airport to the hotel and back which was a big attraction. Once we arrived, check in went very smoothly. The room is quite...

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Helpful?
Thank Cynthia T
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We look forward to the opportunity to welcome you back Yours sincerely Ana Calvin

Riga, Latvia
Reviewed 29 September 2015

During chek in reception staff did not informed us about that we MUST to book a place in shuttle bus to airport. In result we was forced to book a taxi for 25 eur what is same amount to go from Madrid city centre. If we would evaluate to stay at this hotel or in city centre in therms that...

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Thank Aleksejs C
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Adriana, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We are really sorry for inconveniences. We offer a shuttle service each 30 minutes, but it is necessary to book it in advance. All these information we provide to our guest in the welcome letter. Sorry...

Malvern, United Kingdom
Reviewed 24 September 2015 via mobile

Quality hotel. We had a spectacular suite. Friendly staff and good service Good for an overnight in airport but very difficult to get to without a car or airport shuttle We went to Madrid for the day and caught a RENFE back to St Fernando DON'T try this at home! It is impossible to walk there due to motorways in...

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Thank Sunfold
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear guest, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We look forward to the opportunity to welcome you back Yours sincerely Ana Calvin

Devon
Reviewed 24 September 2015

I had to book this hotel due to every where else in Madrid being full. I booked through ebooking.com and thought I would get the same service as I have come to expect from an IHG hotel. NO....it all went wrong. No points for the stay as I didn't book direct with the hotel and even though I am Spire...

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Thank DevonAde
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Devon, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We are the closest IHG property to airport. If tou book through Ihg.com points are charged, however if you book through another website the hotel will not charge any point for your stay. This is a...

New York City, New York
Reviewed 24 September 2015 via mobile

I arrived here at night on Sept 19th from ibiza and stayed here because I had an early flight to the U.S. the next morning. The hotel has a lot of amenities, rooms are big and clean. Staff was kind, efficient and scheduled the airport shuttle and wake up call for me the next day. Perfect place to spend the...

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1Thank Sare A
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Sarae, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We look forward to the opportunity to welcome you back Yours sincerely Ana Calvin

Ballarat, Australia
Reviewed 23 September 2015

Great four star hotel with shuttle to the airport. Clean, decent sized rooms and bathroom. Reasonably priced food and wine. if you need to stay near the airport this works really well. Shuttle service to and from terminals was great.

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1Thank Billy G
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear guest, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We look forward to the opportunity to welcome you back Yours sincerely Ana Calvin

Amsterdam, The Netherlands
Reviewed 21 September 2015

Only stayed here for 1 short night, but the hotel was great and had a free shuttle to the airport. If you have an early flight, just make sure to call ahead and reserve a spot on the shuttle bus. I was out of luck and had to leave either too early or a bit too late (opted for the...

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Helpful?
Thank Stefan H
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear guest, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We look forward to the opportunity to welcome you back Yours sincerely Ana Calvin

Cleveland, Ohio
Reviewed 15 September 2015

The good news - the room, the mattress, the bathroom, the breakfast - all good. However if you want to use the restaurant - you get a 2 star quality, with 4 star prices. Worse, to take a taxi to a nearby restaurant will set you back with about 20 euros. Our solution: walk 2 blocks (5 minutes) and try...

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1Thank poisonpen
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear guest, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We are really sorry fon inconveniences in the restaurant during your stay. We will check them in order to improve our service. We look forward to the opportunity to welcome you back Yours sincerely Hotel Crowne...

Birmingham UK
Reviewed 15 September 2015

Stayed here from Saturday till Monday and found the whole experience was very good. The free shuttle picked us up 15 mins after we reached the pick up point. Check in was easy and the requested room was available. I had emailed the hotel back in January ze when I booked the hotel and requested a particular type of room...

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Helpful?
Thank FredBirmingham1
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear guest, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We look forward to the opportunity to welcome you back Yours sincerely Ana Calvin

Reviewed 14 September 2015 via mobile

Hotel is at the level of the name. Clean and well maintained, complementary drinks and cofee in the room. We sleep there between to flight and the only lack we face was one of our major needs. Airport shuttle is not so frequent and we had to wait about 50 min at 11 Pm with our little boy 2 years...

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Helpful?
Thank DavideDiMaggio
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Davide, We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We look forward to the opportunity to welcome you back Yours sincerely Ana Calvin

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Crowne Plaza Madrid Airport

Address: Calle Lola Flores 1, 28022 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: €62 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Madrid Airport 4*
Number of rooms: 9
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Also Known As:
Crowne Plaza Madrid Airport Hotel Madrid
Hotel Style:
#80 Family Hotel in Madrid
#112 Business Hotel in Madrid
#123 Luxury Hotel in Madrid
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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