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Hotel Santo Domingo Madrid

2,592 reviews
#242 of 440 Hotels in Madrid
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Traveller (796)
Room & Suite (661)
Dining (158)
Overview
  • Excellent19%
  • Very good42%
  • Average23%
  • Poor10%
  • Terrible6%
Travellers talk about
“economy room”(15 reviews)
“the cave bar”(12 reviews)
“rooftop pool”(46 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (2,592)Write a Review
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179
364
216
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59
Show reviews that mention
All reviewseconomy roomthe cave barrooftop poolgreat locationmetro stationcity breakroof top barmini barcentral locationreception staffroyal palacesuperior roomplaza mayorbars and restaurantslong weekendtapasvisiting madrid
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1 - 5 of 905 reviews
Reviewed 3 days ago

This hotel for me was like stepping into he history of Madrid with a modern touch. Very clean, helpful staff the that was a little confusing was the 2 separate buildings in one building but overall very nice with old world charm.

Review collected in partnership with this hotel
Thank CHERYL O
Reviewed 6 days ago

This is not a 4 star hotel. Considering what we payed and what we got, this would not characterise a 4 star hotel, but a 3 star maybe. The service was bad and they did not even give a propper hello when checking in or...More

Thank Miranda N
Response from Hotelssantodomingo, Departamento de Marketing at Hotel Santo Domingo MadridResponded 3 days ago

Dear Miranda, Thank you for the time invested in sharing your valuation. We are surprised by your comment regarding the reception staff. We apologize if you felt at any time that the deal was not appropriate. For us, customers come first and when they arrive...More

Reviewed 1 week ago

Hi. This is our 2nd stay in this hotel. Once for business purpose, now 3 days for leisure. I'm happy I decided to be back to this hotel: ideally located, nice and confortable rooms, warm enough those days as it was almost freezing by night...More

Thank Leticia2010
Response from Hotelssantodomingo, Departamento Marketing at Hotel Santo Domingo MadridResponded 4 days ago

Dear Leticia, Thank you very much for your kind comments and compliments, specially those referred to our staff. We are delighted that you enjoyed your stay and we look forward to welcoming you back again in your next visit to Madrid. Best Regards, Teresa Amigo...More

Reviewed 2 weeks ago

I have double reservation and Hotel did not manage this issue and change me a room rate I did not stay. I booked 2 rooms and I did not stay this hotel again. When I stay in this hotel I explain our many time but...More

Review collected in partnership with this hotel
Thank Yalc S
Response from Hotelssantodomingo, Subdirector at Hotel Santo Domingo MadridResponded 1 week ago

Dear Sir, First of all, we would like to thanks the time spent to fill our survey. Also we want to clarify the points that we understand should be keep clear. You booked two rooms with a month of difference, that´s why the rate was...More

Reviewed 2 weeks ago via mobile

Situated in the heart of Madrid, the Hotel Santo Domingo was a perfect base from which to explore Madrid. The open-top bus stop was only two blocks away, two Metro stations were within 100m and you could easily walk to the royal palace and its...More

Thank Alan W
Response from Hotelssantodomingo, Departamento Comercial at Hotel Santo Domingo MadridResponded 1 week ago

Dear Alan W, Thank you for your review. We are happy to know that you had a pleasant stay at the Hotel Santo Domingo and that you consider our establishment, located in the very heart of Madrid, as a good place to discover the city....More

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Traveller (796)
Room & Suite (661)
Dining (158)
Pool & Beach (91)
Hotel & Grounds (584)
Bathroom (71)
Business Centre & Event Rooms (11)
Family and Play Areas (3)
About
Amenities
Top amenities
Restaurant
Room Service
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$75 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#153 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$75 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#153 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
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