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Hotel Riu Plaza Espana

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Calle Gran Via 84, 28013 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
11 people are viewing this hotel
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Traveller (900)
Room & Suite (377)
Dining (45)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Plaza Espana
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#150 of 477 hotels in Madrid
Location
Cleanliness
Service
Value
The Hotel Riu Plaza España opened its doors in August 2019. The Edificio España is the 8th tallest building in Madrid, Spain, and one of the city's most iconic buildings. It is an example of 20th-century Spanish architecture built in the neo-baroque style. Located only approx. 20 km away from the Madrid-Barajas Adolfo Suárez (MAD) airport. This hotel is ideal for both leisure and business travel. The 584 modern designed, elegant decorated rooms with free Wi-Fi offer maximum comfort as well as relaxation and in our 17 stylish and modern conference rooms you can successfully organize your events and meetings. For gastronomy lovers, we offer our guest’s a buffet restaurant, as well as a Sky Bar and Lobby Bar for snacks & drinks.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Photo copier / fax In business centre
Solarium
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Room service
Safe
Separate living room
Telephone
Wardrobe / wardrobe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Special Price:Book now with 10% off!
966Reviews39Q+A17Room tips
Traveller rating
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Popular mentions
Sanches diamantino wrote a review Yesterday
3 contributions2 helpful votes
When house keeping enters your room 3 times in 3 days when the Do Not disturb sign is on it means it isnt a safe place to be. Not very good hygiene standards too. Shame because is pretty well located. Manager Daniel was very friendly and kept my injections i forgot in the fridge. Still i will not go back. Do t feel safe
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Date of stay: May 2021Trip type: Travelled solo
Room Tip: Lock your suitcases and valuables . Avoid this property
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ann w wrote a review 18 Jun
1 contribution
Well just got back from Hotel Rui plaza espana, The hotel was lovely clean and staff were lovely, But a few things to say, the pool was very small and freezing hardly anyone in it because so cold. And you only get 90 minutes around the pool then you have to go so the next people can come in so dont get settled, they had a lot of fuctions on in hotel so we could'nt even go around to chill on other side because was closed for a fuction, i mean this was are summer holiday we were just wonting to chill and relax . But madrid was a lovely place with lots of places to visit and see, BUT would have been nice to have a few days around the pool and a swim, without having to get moved!
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Date of stay: June 2021
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The_Hotel_Inspector wrote a review 5 Jun
Dubai, United Arab Emirates8 contributions8 helpful votes
Negatives - door staff are very rude - key cards stopped working 3 times in a 2 night stay - room phone are from the 1970s and could not call reception causing us to not have any drinks in the room - bed is 2 singles shoved together and not bonded so you always fall down the crack. No duvet provided either Positives - 360 bar has amazing views
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Upgrade your room phones Provide room service Upgrade key cards Stop pretending to be a 4 star...
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza Espana
Responded 2 weeks ago
Dear Guest, Thank you for telling us about your stay at the Hotel Riu Plaza España. We make every effort to exceed all of our guests’ expectations with a unique experience and ensure every detail of your stay is perfect. Although we are glad you enjoyed our roof top bar, it is clear by your feedback, that we did not fully succeed on this occasion. While oversights can occur from time to time, as Online Reputation Team of our house we assure you that the encountered issues are not the lasting impression of our standard of hospitality that our guests normally leave with. Please allow us to express our sincerest apologies, and rest assured that at RIU we continuously strive to meet your needs and expectations, so that we are taking the appropriate measures to address the problem and prevent any future occurrences. Again, we appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Hotel Riu Plaza España Online Reputation Manager
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António VB wrote a review May 2021
Sintra, Portugal545 contributions196 helpful votes
I loved this hotel, the staff is just amazing. It is very clean and Covid prepared, the room is very comfortable with a wonderful mattress and a very modern bathroom. The rooftop bar must be one of the best in the World (Thank you Jesus, Aday and Andrea for your kindness). Breakfast is also very good and most of all, not only the hotel is overall excellent, it’s also great value and very well located. Will be back!
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Date of stay: April 2021Trip type: Travelled on business
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza Espana
Responded 19 May 2021
Dear Antonio, We thank you for the outstanding review and for choosing our hotel! It is delightful to know you enjoyed your stay so much! The wellbeing of our guests is what we work towards and your praise lets us know we are doing our job! How nice to hear that our team could accommodate your needs and assist you in any way possible. We look forward to sharing another amazing experience. Have a lovely day! With our best wishes we remain, Hotel Riu Plaza España Online Reputation Manager
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Bianca wrote a review Apr 2021
1 contribution1 helpful vote
I came to stay at the Riu for 10 days, The rooms are basic and there is a club on the top floor and the music is so loud it feels like the ceiling is going to collapse with the noise and the vibration. It’s awful , Iv never experienced anything like it Also the AC does not work in any of the rooms and it gets extremely hot and unbearable. The staff are very friendly however I will never stay here again
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Date of stay: April 2021Trip type: Travelled solo
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza Espana
Responded 29 Apr 2021
Dear Guest, We appreciate you taking the time to share your feedback with us. As much as it is great to read your nice comments about the service of our staff members, it is disappointing that you encountered some inconveniences that made your stay less enjoyable. We are sorry if the ambience is less relaxing than you expected and that you are feeling disturbed by the loud music played at our hotel. Please know we welcome you to contact our front desk at any time with concerns you may have or items you need to make your stay more comfortable - we are always here to help. Thank you for staying with us and we hope you will give us a chance to take care of you again in the future. We wish you all the best, Hotel Riu Plaza Espana Online Reputation Manager
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PRICE RANGE
US$103 - US$255 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridMalasaña / Centro / Universidad / Princesa
NUMBER OF ROOMS
584
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Frequently Asked Questions about Hotel Riu Plaza Espana
Which popular attractions are close to Hotel Riu Plaza Espana?
Nearby attractions include Gran Via (0.3 km), EL BÚHO GAMES - La Zona Escape Experience (0.4 km), and Linked Minds Escape Room (0.5 km).
What are some of the property amenities at Hotel Riu Plaza Espana?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Riu Plaza Espana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Plaza Espana?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Riu Plaza Espana?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Riu Plaza Espana?
Conveniently located restaurants include SteakBurger Gran Vía 55, Oven Mozzarella Bar, and GastroVía 61.
Are there opportunities to exercise at Hotel Riu Plaza Espana?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Riu Plaza Espana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Plaza Espana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Riu Plaza Espana?
The staff speaks multiple languages, including English and Spanish.