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All reviewsarturo soriacity centrenice hotelpool attendantoffice areapool areafree bottles of waterbusiness districtnews channelsfree weightsbusiness tripmetro stationmini fridgebus stopclose to the hotelstayed one nightreception staff
Stayed at this Hotel for Business reason. Very convenient rooms , with a lot of space and a small balcony. The room was on 6th floor , don`t know if all the other rooms are similar. Well equiped Fitness room on 6th floor. Breakfast was...More
Polite and helpful staffs.Every thing is good.clean rooms but you can't open the windows to change the weather.the style of rooms is nice.I was satisfied.you can very easy go to city center with the bus.
Air conditioning not working
Fridge not working - on discussing with hotel staff I was not it's not actually a fridge but a "temperature maintaner". What is that?
Evening meal overpriced for very small portions
Overall, an overpriced, disappointing hotel
Really nice hotel, good location close to the airport and about 10 mins drive from the City.
A massive thanks to Paloma who works on Reception - she was most helpful in arranging for an item to be sent back to the UK.
Thank PAT g
Response from Ilunion H, Director General at ILUNION AtriumResponded 2 weeks ago
Thank you very much for your review and rating.
Thank you specially for your appreciation about our service in general. We are glad you have enjoyed your stay.
We hope you will choose us again on your next visit to Madrid. I'm at...More
Friday 11th May, with my husband we stayed at this hotel , their AC technician dropped a ladder on my face , causing eye injury, dizziness , bruises (for few days),neck injury , the manager Mr Pulgar made me to complete a complaint form ,i...More
Thank sara E
Response from Ilunion H, Director General at ILUNION AtriumResponded 3 weeks ago
As I explain personally, you must wait for our insurance company to evaluate the report. The complaint sheet follows its legal course, in which we do not intervene.
I remain at your disponsal.