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Petit Palace Plaza Mayor

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Calle Mayor 46, 28013 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (341)
360
Panoramas (18)
Room & Suite (315)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 26/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Petit Palace Plaza Mayor
Updated 26/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#113 of 481 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
This boutique hotel is next to Madrid's Plaza Mayor and 5 minutes walking from the Royal Palace and Puerta del Sol. It's centrally located, with Opera Metro Station 200 metres away. The Prado Museum and Retiro Park are a 5-minute Metro trip away. All of the modern and stylish rooms at the Petit Palace are equipped with a flat-screen TV with satellite channels, hydromassage shower, free Wi-Fi and an iPad can be provided on request. A buffet breakfast is served daily in the breakfast room, set in an authentic 19th-century wine cellar. The hotel offers guests the free use of bicycles. The market of San Miguel is opposite the hotel. Here you can taste a variety of typical Spanish products.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Breakfast buffet
Car hire
Taxi service
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
1309Reviews37Q+A100Room tips
Traveller rating
  • 547
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  • 148
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  • 26
Time of year
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Popular mentions
Yong C wrote a review Feb 2020
Boston, Massachusetts18 contributions35 helpful votes
My family of 4 stayed there 2 nights. The location is wonderful and close to everything. The front desk is very friendly. We forget to bring our plug converter (we are from United States) and they find one, lend it to us for free. Very appreciate!
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Date of stay: February 2020
Value
Cleanliness
Service
2 Helpful votes
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Response from Carolina C, Director General at Petit Palace Plaza Mayor
Responded 27 Feb 2020
Dear YongC878, Thank you so much for your amazing review!! It is a pleasure for us to hear that your expectations were met at our property. We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay, along with a hearty and the best service. We are very happy to know that we achieved our goal. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf. Looking forward to welcoming you again very soon Best regards, Carolina Cervera Host carolina.cervera@petitpalace.com
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Adelaida Gigi P wrote a review Feb 2020
Geneva, Switzerland412 contributions185 helpful votes
Stayed one night , we were at room 206 and suffered from the terrible smell of the drainage from the toilet! Room is ok, internet is good, perfect location. Close to plaza mayor, San Miguel market, lots of restaurants around. Breakfast is 15 euro.
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Date of stay: February 2020
1 Helpful vote
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Response from María F, Director de Recepción at Petit Palace Plaza Mayor
Responded 26 Feb 2020
Dear AdelaidaGigiP, Thank you for taking the time to leave your review. We value all positive and negative feedback from our guests. I am disappointed to read your stay was not a positive experience and I will be addressing these issues to ensure they are not repeated. We always take customer feedback with the highest priority, as they help us deliver better performances and a more targeted level of service for all our guests. I do hope we will have the chance to welcome you back to the Petit Palace Plaza Mayor and give you the experience of which I expect all our customers to have Best regards, María Franco Experience manager Petit Palace Plaza Mayor
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jackiecardona07 wrote a review Feb 2020
Los Angeles, California7 contributions8 helpful votes
We looved our stay! Amazing location near everything. DELICIOUS breakfast buffet. Everything was very tasty and great variety. Breakfast served early so we had yummy breakfast before going out on tours and sight seeing.Plaza Mayor and San Miguel across the street, Palace and Puerta del Sol are walking distance. Ruben and Nuria were super friendly. Excellent customer service!! We forgot our conveter at home, they were nice enough to lend us one. Gracias!!! Room was small but modern and VERY clean. Loved their relaxing hydromassage shower. We will absolutely return!
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from María F, Manager at Petit Palace Plaza Mayor
Responded 21 Feb 2020
Dear Jackie, Thank you very much for sharing your experience at Petit Palace Plaza Mayor, It is a pleasure for us to hear that your expectations were met at our property. We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay, along with a hearty and healthy buffet breakfast and the best service. We are very happy to know that we achieved our goal. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf. Looking forward to welcoming you again very soon Kind regards, Beatriz Muñoz. Guest Services
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Lfed2014 wrote a review Feb 2020
Alhaurin el Grande, Spain148 contributions101 helpful votes
This hotel has a fantastic location in central Madrid. The rooms were very nice and clean, the shower was great, the staff were friendly and helpful and the price was very reasonable. I would stay here again and recommend it
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from María F, Director de Recepción at Petit Palace Plaza Mayor
Responded 14 Feb 2020
Dear Lfed2014 Thank you very much for your lovely comments about our hotel. We are also glad to hear you had a beautiful experience thanks to our rooms and you could enjoy the city.. It is great to read such a good comment regarding the staff as we all work very hard every day to make our guests feel at home. We are really proud of them all and will congratulate them in your behalf. We hope to receive your visit very soon again! Best regards María Franco Experience manager Petit Palace Plaza Mayor
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Nightowl556 wrote a review Feb 2020
Sheffield, United Kingdom49 contributions56 helpful votes
Can not find anything to fault with this hotel, staff were very courteous and knowledgeable whenever we called at reception with a query, rooms were clean and comfortable, breakfast was excellent great selection of fresh food and lovely freshly ground coffee. The location has got to be one the best in Madrid 5 min stroll to Royal Palace and nearest metro station and across the road from the fabulous San Miguel Mercado and Plaza Mayor. Would definitely recommend and look forward to coming back in near future
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Date of stay: January 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Carolina C, Director General at Petit Palace Plaza Mayor
Responded 2 Feb 2020
Dear Nightowl556, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to know that you enjoyed our buffet breakfast and our hotel services and location. It's very important for us give a good services to our guests from the first day till the last one, so I appreciate your kind comments about our reception staff. It is very nice to hear that you were here before and that you will come back. Hope to see you again very soon. Best regards, Carolina Cervera Host carolina.cervera@petitpalace.com
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PRICE RANGE
US$88 - US$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
petit palace mayor madrid
FORMERLY KNOWN AS
Petit Palace Mayor
LOCATION
SpainCommunity of MadridMadridPalacio / Ópera / Centro / Austrias
NUMBER OF ROOMS
64
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Frequently Asked Questions about Petit Palace Plaza Mayor
Which popular attractions are close to Petit Palace Plaza Mayor?
Nearby attractions include Royal Palace of Madrid (0.5 km), Plaza Mayor (0.1 km), and Mercado San Miguel (0.06 km).
What are some of the property amenities at Petit Palace Plaza Mayor?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a business centre.
Which room amenities are available at Petit Palace Plaza Mayor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Petit Palace Plaza Mayor?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Petit Palace Plaza Mayor?
Conveniently located restaurants include Ástor, Steakburger Arenal, and Restaurante DCorazon.
Is Petit Palace Plaza Mayor located near the city centre?
Yes, it is 0.7 km away from the centre of Madrid.
Are any cleaning services offered at Petit Palace Plaza Mayor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Petit Palace Plaza Mayor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Petit Palace Plaza Mayor?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Petit Palace Plaza Mayor?
Many travellers enjoy visiting Royal Palace of Madrid (0.5 km), Plaza Mayor (0.1 km), and Museo Cerralbo (1.0 km).
Is Petit Palace Plaza Mayor accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.