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Petit Palace Mayor

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#84 of 447 Hotels in Madrid
Certificate of Excellence
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Petit Palace Mayor
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766 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Coimbra, Portugal
Level Contributor
4 reviews
Reviewed 2 days ago NEW

very good location - S Miguel market and Plaza Mayor are just across the street; quite room with a comfortable bed; nice breakfast; love the experience with the bicycles. They were on excellent conditions and free to use! The negative part - on the second day, it cames a very bad smell from the bathroom

Helpful?
Thank catiaaldeia
Level Contributor
3 reviews
Reviewed 1 week ago

Extremely good location right in the centre of the city with Saint Miguel Market across the street and the city hub right within walking distance. A very vibrant city that seems to never sleep. Highly recommended.

Helpful?
Thank Charles S
Vicente Á, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear Mr. Charles, Thank you very much for giving us your feedback. As you well said, we are place between the Mayor Square and The Royal Palace. We are glad that you'd enjoied our enviable location. Looking forward welcoming you soon. Kind regards, Vicente Álvarez More 

Vilnius, Lithuania
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Extremely good location. Saint Miguel market is just across the street. Metro, shopping and other attractions just besides. And it was good that Calle Mayor is not so busy with cars. Rooms and bathrooms are very spacious. We will definetelly stay there again.

Helpful?
Thank RamTravel
Vicente Á, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear Mr. Ram, Thank you very much for writing your comment. As you well said, we are place in the very heart of the city. You can go walking anywhere that you want. We are glad to know that you have enjoyed our facilities. We always listen to our customers opinions to improve our client’s satisfaction. Looking forward to welcoming... More 

1 review
Reviewed 4 weeks ago

we stayed there this weekend and the staff was helpfull and kind, especially Beatriz who took care of all our desires! the hotel is located just across plaza mayor & san miguel market and 5 min. walk from the palace. the hotel has bikes that you can use and that's was wonderful! breakfast is teriffic. rooms are small but clean.... More 

Helpful?
Thank inbal b
Vicente Á, Front Desk Manager at Petit Palace Mayor, responded to this review

Thank you for choosing Petit Palace Mayor to stay in Madrid and thank you for your kind comments about our great location. We are glad to know that you enjoyed our buffet breakfast and our hotel services. It is very important for us give a good services to our guest from the first day till the last one, so I... More 

1 review
Reviewed 4 weeks ago via mobile

We got there 3 couples with very low expectations. We found a good hotel situated in a great location. We upgraded the room's because we paid for small ones. Great breakfast buffet, free bicycle just take and go. Very nice rooms. Beatriz, the reception clerk got us with a smile, helped us with everything from restaurants to football game tickets... More 

Helpful?
Thank Gil N
Vicente Á, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear Mr.Gil, Thank you very much for giving us your feedback. As you well said, you can upgrade rooms for a small fee. We always want that your customers feel comfortable. We are developing the breakfast service and we keep on doing it. I am glad you enjoy it. I will tell your nice words to Beatriz personally. We hope... More 

porto alegre
Level Contributor
200 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 4 weeks ago via mobile

The hotel is modern and simple considering it is a 4 star hotel. But it is comfortable although the room is small. The barhroom is very good. The shower is amazing. The breakfast is also very good. Baut the best part of everything is the location. It is close to everything.

Helpful?
Thank Fm2008
Vicente Á, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear customer, Firstly we want to thank you for choosing us for your stay in Madrid. As you well said, we are placed in the very heart of the city. As far as the breakfast is concerned, we have been developing the breakfast service and we keep on improving it. We are glad you enjoy it. We are sorry that... More 

Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 weeks ago via mobile

Location location and a very nice staff! This hotel is perfectly placed right next to Plaza Mayor and you have all the top sights of Madrid in walking distance! Top it of with nice clean rooms a good breakfast and superhelful staff and youre all set for a Madrid vacation.. Thanks for the special gift at my birthday! This is... More 

Helpful?
Thank Gjøran S
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear Gjøran S, Many thanks for your feedback following your recent stay with us at Petit Palace Plaza Mayor Hotel. I was delighted that you enjoyed your stay with us and your kind words are very much appreciated. I have already passed them on to my great team. We all hope that you will join us in Madrid again on... More 

Miami Beach, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2016

In the very heart of Plaza Mayor. Bars, restaurants, attractions, all within steps of the front entrance. This is a great base to explore Madrid from. Staff is friendly but you're really here for the location. Phenomenal!

Helpful?
Thank airsick365
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear airsick365, Thank you for taking the time to post a review on TripAdvisor following your recent stay at our hotel. I could not be happier to read your well written feedback. Thank you for your detailed and great review, I’m pleased to read your positive comments about our amazing location and helpful staff. We are privileged to be in... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2016 via mobile

We visited for a long weekend in October. Hotel is in a great spot about ten seconds from the Food market which is an awesome place to visit and ten seconds from plaza mayor. It is also on the Madrid bus route and about a ten minute walk to the palace one way and plaza del sol the other. Check-in... More 

Helpful?
1 Thank Zoeandcarl21
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear Zoeandcarl21, Thank you very much for your lovely comment. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. I am truly pleased to hear that we have fulfilled and exceded your expectations regarding our service and thanks for your recommendations! I look forward... More 

Ankara, Turkey
1 review
Reviewed 24 October 2016

only the location was good. beds were especially terrible, each day I suffered from extreme backaches. breakfast room was on basement which I found very depressing and uncomfortable. I do not even mention the incapability of the people working in the hotel on speaking English. It was also very very expensive. I would never choose this hotel if I go... More 

Helpful?
Thank saftuf
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear Saftuf, Thank you for taking the time to write your review on your recent stay at the Petit Palace Paza Mayor. Whilst I am glad that you chose to stay with us and you enjoyed our location and I am deeply sorry to read that this time your impression about our hotel and service was not as pleasant as... More 

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This boutique hotel is next to Madrid's Plaza Mayor and 5 minutes walking from the Royal Palace and Puerta del Sol. It's centrally located, with Opera Metro Station 200 metres away. The Prado Museum and Retiro Park are a 5-minute Metro trip away. All of the modern and stylish rooms at the Petit Palace are equipped with a flat-screen TV with satellite channels, hydromassage shower, free Wi-Fi and an iPad can be provided on request. A buffet breakfast is served daily in the breakfast room, set in an authentic 19th-century wine cellar. The hotel offers guests the free use of bicycles. The market of San Miguel is opposite the hotel. Here you can taste a variety of typical Spanish products. ... more   less 

Additional Information about Petit Palace Mayor

Address: Calle Mayor 46 | City Center, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: €88 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Mayor 4*
Number of rooms: 64
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Also Known As:
Petit Palace Mayor Madrid
Hotel Style:
#66 Luxury Hotel in Madrid
#82 Family Hotel in Madrid
#100 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Mayor staff and other travellers.
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Questions? Get answers from Petit Palace Mayor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlook Plaza San Miguel as long as you don't mind some street noise - we enjoy the buzz!”
 of 5 bubbles jsm1275, 21 Oct 2016 | Read review
“Stayed in room 8 on the ground level next to reception .”
 of 5 bubbles MartinB774, 18 Sep 2016 | Read review
“Make sure you get a room back away from street!”
 of 5 bubbles thompsonl, 17 Sep 2016 | Read review
“Rooms off the Main Street are quieter”
 of 5 bubbles amandadD4120TL, 11 Sep 2016 | Read review
“If you're traveling with more than one person, it might be a tight fit.”
 of 5 bubbles 343kimberlye, 21 Aug 2016 | Read review
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