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Sercotel Portales Hotel

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Sercotel Portales Hotel
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478 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Reviewed 3 weeks ago

+ good and rich breakfast (especially the jamón) + very friendly and helpful staff + close to the centre of Logroño + stable and fast free wifi - renovating the hallway in frot of our room without notice was a bit annoying

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Helpful?
Thank Ciril B
SercotelPortales, Gerente at Sercotel Portales Hotel, responded to this review

Dear guest, Thank you very much for your kind comments about our hotel. We will be pleased to wellcome you in the near future. Kind regards from ALL SERCOTEL PORTALES STAFF.

Reviewed 3 February 2017

This is probably the best choise for everyone that comes to Logroño for a few days, the hotel is right in the middle of the old area, next to main streets for drinks and tapas. There is a big and FREE parking area about 200m from the hotel, so I wouldn't pay for the in-hotel parking. Rooms are simple but...

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Thank Alex-88-AA
SercotelPortales, Gerente at Sercotel Portales Hotel, responded to this review

Dear Alex, In first place I´d like to give you thanks for choosing our hotel during your trip to Logroño. We will be pleased to wellcome you in the near future. Kind regards from ALL SERCOTEL PORTALES STAFF.

Montclair, New Jersey
Reviewed 9 January 2017

The lobby is modern and nice. Staff is friendly, and helpful with outlining where to go in the city for pintxos and drinks. The hotel's location is fantastic... it's a 1 minute walk to the (literally) 300+ tapas bars nearby. The room was clean and the bathroom spacious and sparkling. The 6th floor here are smoking rooms. We initially checked...

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1Thank suparide
SercotelPortales, Gerente at Sercotel Portales Hotel, responded to this review

Dear guest, In first place I´d like to give you thanks for choosing our hotel during your trip to Logroño. We will be pleased to wellcome you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

W Yorkshire
Reviewed 13 November 2016 via mobile

I stayed here for a few days this week on business. First, the car parking is very odd. Do NOT attempt to park here if you have a car larger than a mid range car. You access the underground car park by driving into a lift, so forget any slight larger cars you just won't fit. Plus the parking spaces...

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1Thank ZX6RRick
SercotelPortales, Gerente at Sercotel Portales Hotel, responded to this review

Dear guest, Thank you very much for your kind valoration. Our parking is 8 years old, the hotel was built recently. We will be pleased to wellcome you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

MIlano, Italy
Reviewed 24 October 2016

Probably the best 3 Star hotel I have stayed in. Perfectly located in the middle of the city. Parking available underground through an elevator accessed direct from the street.... very well done. (to be booked in advance due to limited spaces). Great service, great breakfast, nice clean room and good bathroom. Zero complaints! Only improvement would be to have a...

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Helpful?
Thank Milan1976
Eva M, Gerente at Sercotel Portales Hotel, responded to this review

Dear guest, In first place I´d like to thank you your kind comments about our hotel and facilities. We will be pleased to see you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

Bristol
Reviewed 6 October 2016

There was a problem on check in where I had booked the wrong date on the internet but the young lady on the desk was very helpful and helped us to cancel the booking in time. She then checked on her system and confirmed that we had cancelled in time without incurring a charge. The hotel is on the edge...

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Thank arthawkBristol
Eva M, Gerente at Sercotel Portales Hotel, responded to this review

Dear guest, In first place I´d like to give you thanks for choosing our hotel during your trip to Logroño. We will be pleased to see you again in the near future. Kind regards from ALL SERCOTEL PORTALES STAFF.

Tallinn
Reviewed 27 September 2016 via mobile

Very good location next to the old town and restaurant streets. Free public parking lot opposite side of roundabout or the other option is 15 metres more gar away towards river. Parking in the hotel facility is 15 euros per day. Nicr big rooms with big bathrooms. Big TV, A/C and average wifi. Comfortable beds and shiny white bed sheets....

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Helpful?
Thank Nina S
Eva M, Gerente at Sercotel Portales Hotel, responded to this review

Dear Nina, In first place I´d like to thank you for your kind comment about our hotel. We will be pleased to see you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

Reviewed 5 September 2016 via mobile

Stayed here in August for four nights. The hotel is in a fantastic location, it's opposite the tourist office and a two minute walk from Calle Laurel. The staff at the hotel are particularly nice, my phone charger stopped working and one of the receptionists (Evelyn I think) charged my phone for me,a small but really kind gesture that helped...

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Helpful?
Thank Emloumanryan
Eva M, Gerente at Sercotel Portales Hotel, responded to this review

Dear guest, In first place I´d like to give you thanks for your kind comment about our hotel and location. We will be pleased to see you again in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

Leuven, Belgium
Reviewed 1 September 2016 via mobile

This hotel has the perfect location if you want to make the most out of your visit to the rioja area. It's next to the vento bar that offers a great choice of breakfast in the morning but also good tapas in the evening. Its also very close to the famous calle del Laurel (5 min walk). The hotel has...

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Helpful?
Thank BelgianOne
Eva M, Gerente at Sercotel Portales Hotel, responded to this review

Dear "BelgianOne", I´d like to thank you very much your kind comment about our hotel. We will be pleased to welcome you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

Reviewed 1 September 2016 via mobile

Hotel located on the beginning of the most common street in Logrono, very close to tapas bars. There is a parking area as well. Breakfast and rooms are average but I havent experienced any problem during my visits.

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Helpful?
Thank Fatih K
SercotelPortales, Director de Recepción at Sercotel Portales Hotel, responded to this review

Dear Fatih K, I would like to thank you for your kind comments and I would be pleased to see you again in the near future. Kind regards from all the SERCOTEL PORTALES STAFF

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
The Sercotel Portales Hotel is located right in the middle of Logroño’s historic centre , next to the ’Camino de Santiago’. Its privileged location on ’Calle Portales’ lets you enjoy the medieval monuments around you. The street also leads straight to the ’Plaza del Mercado’. In our hotel in Logroño gladly inform you of the main attractions of the city. The Sercotel Portales Hotel has 48 warm and welcoming rooms with free wifi internet that will make your stay here just perfect. The rooms are distributed over six floors where you can admire the hotel’s modern and functional décor. ... more   less 

Additional Information about Sercotel Portales Hotel

Address: Calle Portales, 85, 26001 Logrono, Spain
Region: Spain > La Rioja > Logrono
Price Range: €58 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Portales Hotel 3*
Number of rooms: 48
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Also Known As:
Portales Hotel Logroño
Sercotel Portales Hotel Logrono, Spain - La Rioja
Hotel Style:
#2 Romantic Hotel in Logrono
#5 Business Hotel in Logrono
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Portales Hotel staff and other travellers.
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Buckinghamshire
5 months ago
Calgary, Canada
11 months ago

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Questions? Get answers from Sercotel Portales Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to eats”
 of 5 bubbles suparide, 9 Jan 2017 | Read review
“Get the hotel to email specific directions so you can find it.”
 of 5 bubbles DWM64, 31 May 2016 | Read review
“Rooms at the front definitely have the better view. Rooms at the back look at walls and washing.”
 of 5 bubbles loum572, 1 May 2016 | Read review
“We liked our 5th floor room facing the pedestrian/street area”
 of 5 bubbles wfredhart, 10 Apr 2016 | Read review
“Get a room on the top floor!”
 of 5 bubbles 18Sue18, 25 Oct 2015 | Read review
5 of 5