We stayed at The Eliott Hotel for a week at the start of December for our elopement. Due to Covid, we decided to get married abroad so our family and friends didn't miss out, and we chose the perfect hotel for our trip. We booked a Superior King, but I think we were upgraded to the Executive King with Balcony, although I'm not certain as nobody mentioned it! Either way, the room was great; it was clean, spacious, well-laid out and had everything we could want (including sun loungers on the balcony). The bed was comfortable and all the bedding was adequate for a good night's sleep. The reception gave us room instructions which made everything nice and easy, but every experience we had with the staff assured us that they'd do anything they could to make our stay perfect. So, on to the staff, we were truly blown away by how friendly and polite everyone was. No matter what we asked, the answer was unfailingly "Yes, of course", we even locked ourselves out of our room on our wedding day, and staff (literally) ran to bring a card and let us down the lift. On our last day, we were busy packing and made it down to breakfast just a few minutes before its 10:30 closing time, we saw through the window that most of the packing was done so we decided we'd get food elsewhere. The hostess must have noticed this because she came flying through the doors as we turned to walk away and insisted that we tell her exactly what we want to eat - even remembering what we had ordered through the week and suggesting those for us. The cleaning staff were incredibly attentive. Even on days when we were only out for an hour, and at inconsistent times, if we left the "out" sign on the door we would come back to a clean room. All-in-all we had an amazing time and the hotel and staff deserve the highest praises we can offer. If I could give one point for improvement (and it only matters for a small number of guests) it is a bit frustrating that only one of the lifts makes it up to the 9th floor, and when you summon a lift in the reception it doesn't always bring the right lift! It's not a big issue, you can take the lift to the 8th floor and walk up the outdoor steps, but it can get a little bit frustrating.…
We stayed in the Eliott hotel for 2 nights as we where in Gibraltar to get married.The hotel was very good and the staff extremely friendly and helpful.They even provided the witnesses for our wedding in Anca and Adam.Both lovely people who made our day even more extra special with there kindness shown to us. Overall we had a lovely 2 days and will definitely go back to this hotel when we are next in Gibraltar
This hotel never fails to delight. The staff and management run this to hospitality in art form. I am so fussy, that everything grates, but never here, it’s like coming hone. Management perfection. Fabulous. The rooms have everything you need and more. Beds are sublime snd bedding the highest quality. Sleep in coma always here.
If you’re planning on exploring, this is the hotel for you. Slap bang in the middle of town with easy access to everything. Hotel is beautiful, my room was fabulous. I didn’t use the main sunbathing area as I had a large enough balcony for two sun beds - this came at a cost but was absolutely worth it. Unfortunately the main bar with outside seating was not open, due to COVID reasons, which left the poolside bar only. But there are so many places within a couple of minutes walk, it wasn’t a big deal for me. I would recommend this hotel - it’s fairly expensive but then Gibraltar IS expensive but I had no regrets about staying there. It was lovely.
Reception staff were friendly and efficient. Rooms nice and beds very comfortable. Good location not far from the main shopping street and plenty of good places to eat within walking distance. About a 10min walk to the cable car station. Breakfast room a little busy sometimes due to covid measures. Sun deck on top floor with a pool was great place to unwind with a cold beer. If you plan to do a lot of walking around the nature reserve i recommend taking your phone and using Google maps - I met several people struggling to figure out the paper map issued at the cable car station. I made two trips up on the cable car and would still like to go back up to see things I didn't get time for.