I had the luxury of visiting this hotel twice recently and staying at two separate suites. I have to say that the hotel itself is immaculate. The design is modern, sleek and beautiful. The rooms themselves are luxurious as well as comfortable. The staff is beyond helpful and was exceeding expectations every step of the way. A special shoutout to Roger, who was not only able to expedite my check in, but was also able to find a way to expeditiously solve any problems that could come up for any guest during my stay. In my case he was able to locate numerous locations for me and come up with great directions without overcomplicating things. In another guests case, he was literally able to pull strings with a nearby hospital to ensure proper medical care. Roger was truly a jack of all trades and is a paragon of customer service. If you have the luxury of staying in this hotel, I hope you have the luxury of meeting him as well, as he will ensure your trip is perfect.…
This Hotel is World Class and Luxurious, Staff are very attentive and have exceptional customer service. Breakfast is extremely great, with very kind and attentive staff . The hotel is centrally located, a lot of points of interest are close by. I highly recommend this hotel.
This is a fantastic hotel to stay at when you are in Barcelona. It is 10 minutes from the airport and 20 minutes from the city center using the Metro. You are away from all the noise and can get a quiet night of sleep. The staff provides outstanding service and the breakfast buffet is outstanding! You also have free access to the Metropolitan Club which has 4 levels of equipment. Special thanks to Rodrigo for going out of his way to provide excellent service.
Hotel rooms in the city center are usually very small. Hotel rooms in Hyatt are modern and very spacious. Great views. Solid breakfast. Spa with good gym in the next building - also rarity with the hotels in Barcelona. Hyatt does not locate in the city center but the nearest metro station is within 100 meters so location was not a problems for us. Very helpfull, polite and capable staff. I highly recommend Hyatt!
I am a Globelist and stayed 3 nights with my family. After a long flight and at check in, Roger (the manager) greeted us, helped us with our luggages and took us to our rooms. Both our rooms were upgraded to a suite due to my status. They were beautiful suites with rain shower and had all the amenities. The Regency Club was amazing with delicious breakfast, tapas in the evenings and snacks during the days. And also had access to a full breakfast in the mornings! On our last night, my room was on the floor below the Skyfall Club and the music was a bit loud (light sleeper) and I had casually mentioned it at check out to Gemma and they comp my last night for the hassle. We had a fantastic time and hope to return one day. Keep up the good work which had exceeded our expectations and thank you for making our trip an amazing one!…
Highly recommend, better than expectations in every aspect: food, the rooms are clean, customer service, gear value for money, great location, very comfortable rooms. We will definitely come here again every chance that we have.
Very modern and very attractive hotel. Rooms are spacious and well equipped. Top floors with city view are recommended. Don't bother with club access, it has little to offer. Very limited staff numbers, but they all try hard to help with anything you need. The restaurant is excellent.
I stayed at this hotel in November 2022. I was on business trip hence did not get much time to explore all the facilities of the hotel. The rooms are quiet nice and big and even bigger bathroom. Its just 7 mins drive from the hotel. The hotel is far from city center but the best part is there is a metro station right across the hotel and there are direct trains to Catalunya station(City center). The breakfast spread is quiet nice and big. They also have a Cocktail Club called Skyfall which is located on the rooftop giving a 360 degree view of the city.
We were skeptical in choosing the Hyatt Regency Barcelona Tower due to its distance to the downtown area. It turned out to be an excellent choice. It was a 3-minute walk to the metro station, a 10-ride metro pass was only 7.95Euros, and can reach most tourist attractions in about 30 minutes. Hotel was in excellent condition. As a globalist, we received free upgrade to a suite, Regency Club had long hours, great breakfast in hotel restaurant, and every staff that we interacted with was very friendly and helpful. The front desk staff even helped up to book tickets for an ABBA tribute band benefit concert that took place in the hotel's convention center. We will consider this hotel when we return to this city.
Highly recommended, exceeded expectations, Globalist member , the room was upgraded to a suite high floor in advance, in the early check-in information, I wrote that I needed a crib, and the crib was placed in the room in advance before check-in, which was great. When checking in, the front desk staff helped us transport our luggage to the elevator, which was very considerate.room is very quiet !we sleep good ! The breakfast and evening refreshments in the regency club were very good, which greatly exceeded expectations, and the staff and management were very attentive, which also exceeded expectations. The only thing is that I was charged $25, probably for parking, but theoretically I shouldn't have to pay. This is a small problem, I will stay here at the end of the month, I believe the hotel will be easy to help me solve this small problem, thank you…