Hotel Ciutadella Barcelona
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Hotel Ciutadella Barcelona

Avenida Marques de l'Argentera 4, 08003 Barcelona Spain
3
Traveller (282)
Panorama of the Matrimonial Room at the Hotel Ciutadella Barcelona
360
Panoramas (6)
Room & Suite (228)

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About

4.0
#311 of 511 hotels in Barcelona
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value

Hotel Ciutadella Barcelona es el alojamiento perfecto para aquellos que quieran disfrutar de Barcelona desde el mismo su corazón y, en un edificio histórico.

Junto al Parque de la Ciutadella y Estación de Francia, a escasos metros del Barrio Gótico (200 m), de las playas (15 minutos a pie), Las Ramblas y Plaza Catalunya (2 km) hacen que su ubicación sea inmejorable y, esté comunicado con los principales lugares de interés en autobús y metro.

Ponemos a su disposición distintos tipos de habitaciones, todas ellas con instalaciones y servicios que harán que su estancia sea estupenda.

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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Bicycle tours
Children's television networks
Taxi service
24-hour security
Secured parking
Wifi
Breakfast buffet
Wine / champagne
Vending machine
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Private balcony
Refrigerator
Flatscreen TV
Walk-in shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
Languages Spoken
English, French, Spanish, Catalan and 1 more

Location

Avenida Marques de l'Argentera 4, 08003 Barcelona Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Barcelona-El Prat Airport
12.8 km
See all flights
Costa Brava Airport
75.7 km
See all flights
Barceloneta
3 minBarcelona Metro
666Reviews29Q+A64Room tips

Reviews
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Detailed Reviews
Siobhan K wrote a review Aug 2022
7 contributions
+1
4.0 of 5 bubbles
Spent 2 nights here with my family of 9. The location of the hotel is great, easy to get to for. The airport bus by or train. The location is central so great for walking everything on your door stop supermarkets, restaurants, bar etc. The marina, beach and las rambles all walking distance between 10-20 minutes. The hotel itself look exactly like the pictures, I loved the colour on the room making it look lush, the room has wardrobe space, a table, a mini fridge, safe and even a small balcony that you can stand on. The rooms were a nice size and so was the bathroom, although a bath would have been nice. Breakfast was a good spread of food both hot and cold. The hotel was really accommodating for us allowed out late checkout for free.

The only negative was our shower flooded the bathroom everytime we used it this was in room 215 however all the other rooms didn’t have this issue.
We also would have liked extra towels but was told it was 1 towel each.

I definitely would recommend this hotel for a stay in Barcelona.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELIA BUEN, Otros at Hotel Ciutadella Barcelona
Responded 6 Sept 2022
Dear customer: We appreciate your comments, and we hope that you will visit us again soon and we can create new experiences and unforgettable memories for you. Anna Ruiz. Customer service.
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agjlgf wrote a review Feb 2020
Ireland20 contributions30 helpful votes
3.0 of 5 bubbles
The hotel is fine as a base to see Barcelona. WiFi doesn’t work properly even though reception keeps saying that it does. You have to connect manually and even then, it was patchy in our rooms. They could improve breakfast by having real orange juice.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GARGALLO, Director de Relaciones con Clientes at Hotel Ciutadella Barcelona
Responded 18 Mar 2020
Dear customer: Thank you very much for your time to express your opinion, there is generally wifi throughout the building, it must have been a specific problem. We always advise everyone to check the configuration of their devices. We take note and we will pass it to the corresponding department. Anna Ruiz. Customer services.
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SYC wrote a review Feb 2020
San Diego, California10 contributions4 helpful votes
4.0 of 5 bubbles
This is a great place to stay! We were actually booked at a different hotel around the corner, but were diverted here when they had some sort of maintenance problem. It seemed at least comparable, maybe a little nicer, so we just went with it. Nearby La Rambla, with easy access to shopping and restaurants. The beach is about a 15-20 minute walk. Comfortable beds, very clean room, with friendly staff. Breakfast buffet had plenty of options, and was a great start to our day. Only only negative had to do with the temperature of the room, which was a little warm and stuffy, with no way to really adjust cooler. Apparently, the AC doesn't work in February, so even though temperatures were quite mild (70 F during the day), the room was fairly warm. All in all, we would gladly stay here again.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GARGALLO, Director de Relaciones con Clientes at Hotel Ciutadella Barcelona
Responded 18 Mar 2020
Dear Customer. We are delighted that you have chosen our hotel and have left such a good experience. We work to make our clients happy and our greatest satisfaction is knowing that our objective has been met. We hope to welcome you back to our hotels in the near future. Anna Ruiz. Customer service
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Emerica205 wrote a review Apr 2020
11 contributions11 helpful votes
1.0 of 5 bubbles
It is now April and I’m waiting for a refund of my money I paid for a 4* Hotel. I have worked in 5* Hotels for over 15 years. I booked a double room and got two single beds pushed together, the wood work in the room was thick with dust. Under the bed was dusty. I spent most of our first night coughing. The bathroom had the toilet holder hanging off the wall. The shower top was disgusting covered with grime and dust. The bath was dusty and didn’t have a plug, there where hairs in the drain,the grout was broken, the mirror had started to rust and the floor was dirty/dusty.
It was that cold I had to go down and ask to have a different room and was told he couldn’t do that as he wasn’t a manager and he would make a note for the morning so I then asked for the heat to be turned on and ask about the WiFi because it would not work in our room. The heat was not turned on and the WiFi did not work. I did not sleep very well with the cold and the dust. The second day they made no arrangements to move us. I have emailed the hotel several times after this and they just do. It respond. It’s a disgrace anyone who stays here and leaves a good review isn’t checking their hotel stays properly. I paid 382£ for three nights and i would have been better off in a hostel. Cleaner and treated better.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giny S wrote a review May 2022
Toronto, Canada49 contributions30 helpful votes
2.0 of 5 bubbles
Location good, room small and lacking standard services for a 4 star hotel: such as a electric kettle or coffee pot, fridge is a joke, does not fit a bottle of water. We stayed 3 nights. Temperature in Barcelona was close to 30 degrees, we left the card to have air conditioning in the room upon return, but the cleaning staff removed and took the card with them. This is a very unusual situation to say the least, when we came back, almost a 10 pm our top floor room was an oven and we were missing our second card. The next day to avoid this situation, we left "no disturb" sign on and ask for a second card. The person at the reception did not believe that the cleaning staff took the room card, I was quite upset. Therefore we traded not having clean sheets or towels for a normal room temperature. This is definitively not a 4 star hotel.
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Date of stay: May 2022
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: Look for another hotel within this price range, quite expensive for limited services provided.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELIA BUEN, Otros at Hotel Ciutadella Barcelona
Responded 4 Jul 2022
Dear customer: Thank you very much for your comments, we take note of your opinion, everything helps us to improve. We pass note to the corresponding department. We are sorry for the incident. We hope to welcome you again soon at our hotels. Anna Ruiz. customer service
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Elizabeth wrote a review Sept 2022
Stanford, California5 contributions2 helpful votes
3.0 of 5 bubbles
This hotel is definitely not a 4 star hotel, I have no idea how they are calculating that. It is solidly a 3 star hotel.
First I will say it is a GREAT location. Safe area, very close to restaurants, a store, pharmacy, subway, and bus stations. However, I don’t think it is worth it’s 4 star rating or it’s price.

There were many issues, including issues with noise from both other residents (you can hear people in their room very easily, there is no noise cancellation) as well as cleaning staff, issues with the AC, broken fridge, no coffee maker/water boiler, and no shampoo and conditioner.
The staff were also a bit off - no one helped me with my bag or showed me to my room, which would be typical of a 4 star place. Additionally, the staff at the front desk told me breakfast is included in my stay, however when I tried to go one day, the check in lady treated me like a criminal for even being there. Even if breakfast isn’t included you could certainly still pay for it anyway so idk why I am being told very loudly that it is not included - this is pretty embarrassing in front of other guests.

If you wouldn’t mind all this stuff, I would say go for it, but if you are picky about hotels like I am, I would try to find a better hotel in El Born.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELIA BUEN, Otros at Hotel Ciutadella Barcelona
Responded 27 Sept 2022
Dear customer: We appreciate your comments. We are sorry that we did not live up to your expectations, we take note of your opinion, everything helps us to improve. We hope you will give us another opportunity to welcome you again soon at our hotels. Anna Ruiz. customer service
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john s wrote a review Jan 2020
10 contributions5 helpful votes
5.0 of 5 bubbles
I tried to book a room here through Love Holidays. Love Holidays took my payment and sent me a "Pending" email. Then I heard nothing for 3 days and when I phoned Love Holidays no one in customer services ever answered the phone. I was left listening to music for ages at a time and tried several times. I then tried to talk to the sales team but they all work from home so don't know anyone at the company and can't help. This company Love Holidays took my money and then you can't speak to anyone. No booking and no money.
My opinion, do not use this agent. Has any one else had this problem
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GARGALLO, Director de Relaciones con Clientes at Hotel Ciutadella Barcelona
Responded 29 Jan 2020
Dear Customer, We are sorry for your experience. We don't know if he finally stayed at our hotel. If you did not, we would love to welcome you on your next visit. Anna Ruiz Customer service
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BuonaVoyage62 wrote a review 10 Jun
Perth, Australia74 contributions67 helpful votes
4.0 of 5 bubbles
This hotel is in a great central location for walking not far from Las Ramblas. The room was comfortable and spacious with good amenities. The breakfast was adequate. A little more attention to offering fresh eggs would be appreciated. Can I suggest some music in the dining room it is a dead space and some background music would be great. A special thanks to Marco at reception who is helpful and cheerful. We recommend this hotel as a great location and good value.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen M Customer Service, Otros at Hotel Ciutadella Barcelona
Responded today
Dear BuonaVoyage62, Thank you for your positive review. We are delighted to hear that you enjoyed our central location, comfortable rooms, and good amenities. Your feedback regarding the breakfast and dining room ambiance is duly noted, and we will consider your suggestions for improvement. We are glad to hear that Marco provided you with helpful and cheerful service. It was a pleasure to have you as our guest, and we appreciate your recommendation. We hope to welcome you back in the future. Anna R. Customer Service.
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Lisa M wrote a review Sept 2023
Sydney, Australia34 contributions
5.0 of 5 bubbles
Five star
Look could we find faults yes, did it exceed our expectations absolutely. Staff helpful, rooms clean, Location brilliant. We also had the breakfast at 12€ was brilliant value and easily ensured your next meal is late in the evening
Thank you
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Date of stay: September 2023Trip type: Travelled with friends
Room Tip: Take the continental breakfast option
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Norma A Customer Service, Otros at Hotel Ciutadella Barcelona
Responded 21 Dec 2023
Dear customer, thank you very much for your 5-star rating and all your positive comments. We are pleased to read that we absolutely exceeded your expectations, and that you consider our value for money excellent. Sincerely.
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Polished wrote a review Mar 2024
2 contributions
5.0 of 5 bubbles
Omg what can i say, one of the best hotels and holidays I’ve been on.
Breakfast was fine…

The room service was second to non wow.

The staff were brilliant.

The location is dab walking distance to the beach, the beat food strip and the zoo.

Highly recommend getting a three day travel pass as all the routes are situated in a square around the hotel
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen M Customer Service, Otros at Hotel Ciutadella Barcelona
Responded 3 Apr 2024
Dear Helen, We are delighted that you have chosen our hotel and that you have had such a positive experience. We strive to make our customers happy, and our greatest satisfaction is knowing that we have achieved our goal. We look forward to welcoming you back to our hotels in the near future. Anna R. Customer Service
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Barcelona area.
PRICE RANGE
€206 - €312 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaCiutat Vella (Old Town) / Sant Pere / Sant Pere, Santa Caterina i la Ribera
NUMBER OF ROOMS
59
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL CIUTADELLA BARCELONA - UPDATED 2024 Reviews & Price Comparison (Catalonia) - Tripadvisor

Frequently Asked Questions about Hotel Ciutadella Barcelona
Which popular attractions are close to Hotel Ciutadella Barcelona?
Nearby attractions include Basílica de Santa Maria del Mar (0.2 km), Xventura Barcelona Treasure Hunts (0.2 km), and Mosaiccos (0.4 km).
What are some of the property amenities at Hotel Ciutadella Barcelona?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at Hotel Ciutadella Barcelona?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Ciutadella Barcelona?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel Ciutadella Barcelona?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Ciutadella Barcelona?
Conveniently located restaurants include La Peninsular, Cremat 11, and Narciso.
Are any cleaning services offered at Hotel Ciutadella Barcelona?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Ciutadella Barcelona?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Catalan.
Are there any historical sites close to Hotel Ciutadella Barcelona?
Many travellers enjoy visiting Basílica de Santa Maria del Mar (0.2 km), Reial Monestir de Santa Maria de Pedralbes (6.0 km), and Ciutat Vella (1.0 km).
Is Hotel Ciutadella Barcelona accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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