The staff was kind and the hotel was clean, but this review is a 1-star because of several reasons - mainly because $500 dollars went missing from my room and nothing was done. We stayed in the hotel the last week of April and it was roughly 68-70 degrees everyday and the room was hot throughout the day and at night. It was very uncomfortable sleeping, and the staff said they can’t turn on the AC because it still gets cold. I would book with a hotel that lets you control the thermostat. Lastly, I left my satchel bag with $500 dollars in it in the room to prevent being pick-pocketed so I did not take it out throughout my stay where the envelope could have fallen. On the last day, I look for the $500 dollars and they aren’t there - staff was less than helpful to recover $500 dollars. The cleaning crew went into the hotel room almost every day to clean, so I’m sure one of them took it. STAY SOMEWHERE ELSE.…
The single room was perfectly sized for one person and had modern amenities. I can confirm that the wifi connection is excellent as I had an online job interview from the room and it ran smoothly without any technical problems. What stood, however, out was the staff, especially Ennio. I was impressed by their kindness and willingness to accommodate any special request I had. Kudos to them.
Excellent location in the Gothic quarter, a quiet room, modern, very clean and spacious. Everything was great. The staff was very friendly and helpful. I liked everything. I highly recommend this hotel.
I am so happy to have had to experience the great service in this Hotel. Marc and Inniol were top notch they went above and beyond to provide 5* service, what a great asset to the team they are. Definitely recommend!
We visited this hotel for a long weekend trip and we’re attracted by the great room rates. We are so glad we chose this hotel as it was spotlessly clean, classy, friendly, comfortable and perfectly located. Rooms are spacious and modern, beds are extremely comfy and the bathroom has a great shower. The staff on reception were very helpful and friendly and the location of the hotel is superb, in amongst the alleyways close to bars and restaurants and shops. The only downside is that you need a taxi to drop you off at the nearby main road, but this forces you to explore a little and means no traffic noise. This hotel is a short walk to key locations, including the aerobus stop. Would recommend.
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