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Axel Hotel Barcelona & Urban Spa

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Axel Hotel Barcelona & Urban Spa
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2,265 Reviews from our TripAdvisor Community

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Showing 1,306: English reviews
Reviewed yesterday NEWvia mobile

I visited Axel and the hotel, customer service, breakfast was excellent. Alexia at reception is a good communicator kind friendly. The staff at the breakfast restaurant can't do enough for you and keep on smiling and make you feel comfortable. I went solo but they made me feel very safe, happy and comfortable. I hot tub wasn't active as it...

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Helpful?
1Thank Satty S
Reviewed 2 days ago NEWvia mobile

Tonight we was in Sky Bar and one of the waiters, Tony, was very helpfull and charming. Was very cold and windy and this guy got for us 2 blankets to keep us warm. Drinks also good but uppriced. Great place!

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Helpful?
Thank Josep B
Tel Aviv, Israel
Reviewed 5 days ago NEW

the hotel was very nice, location is perfect. During my stay the diningroom was closed for renovations and wasn't told about this issue when reservins a breakfast included room. The breakfaast was served in a caffe nearby which gave a simple breakfast with poor service. Got amazing service and travel tips from Jhon from the reception, was super helpful, kind...

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Helpful?
Thank yonib1367
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear guest, First of all, I would like to thank you for the comments you shared on Tripadvisor. I am sorry to know your last stay was not as pleasant as expected and I would like to apologize for all the inconveniences you might have experienced. It is our priority all customers have a pleasant and satisfactory stay. Your comments...

San Francisco, CA
Reviewed 5 days ago NEW

I stayed at this hotel for 3 nights with my husband, largely because it's well-located in the gay neighborhood of Barcelona (which is also very centrally-located in the heart of the city). We booked a suite (room 701) which was very spacious - basically a one bedroom apartment, with a large living room (including flat screen TV and espresso maker),...

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Helpful?
Thank Tom B
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Tom, First of all, I would like to thank you for sharing your feedback with us. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our customers happy....

Reviewed 1 week ago via mobile

Very clean rooms Perfect service and really friendly staff and cleaning ladies Big bathroom and separate toilet Very good breakfast A real top hotel in the center of Barcelona. Only 10 minutes by feet of plaza Catalunya

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Helpful?
Thank Michael V
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Michael, First of all, I would like to thank you for sharing your feedback with all Tripadvisor users. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our...

Reviewed 1 week ago via mobile

Very nice and clean hotel. Love the ideea of a heterosexual friendly hotel... Perfectly located in the heart of Barcelona, the only minus is that the restaurant for breakfast was closed for renovation

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Helpful?
Thank Ciprian B
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Ciprian, Further to your recent stay at Axel Hotel Barcelona, I would like to thank you for sharing your feedback with all Tripadvisor users. Your compliments only encourage us to do even better, I will share them with the hotel staff and all the team. We hope to see you very soon at Axel Hotel Barcelona. Yours sincerely, Marc...

Heslington, null, United Kingdom
Reviewed 1 week ago

Staff at the hotel was very friendly and welcoming, the gym facilities are great and the location is perfect. The room was clean and had everything we needed, the beds are very comfortable, however it got a bit hot during the night.

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Helpful?
Thank Grace W
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Grace, We really appreciate your positive review about your stay, we hope you enjoyed your time in Barcelona. I take this opportunity to let you know we will be opening our second in Berlin this month. All the team at the hotel and I hope to welcome you back to Axel Hotel Barcelona in the near future. Marc -...

Reviewed 2 weeks ago

We arrived at the hotel before checkin time due to an early flight, so the reception staff kindly looked after our bags and invited us to explore the local area (which is fantastic by the way, very welcoming and inclusive) before popping back. On returning a few hours later when our room was ready, I was asked to provide the...

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2Thank Aron C
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Aaron, First of all, I would like to thank you for the comments you shared with all Tripadvisor users. I am sorry to know your last stay was not as pleasant as expected and I would like to apologize for all the inconveniences you experienced which could have been avoided. It is our priority all customers have a pleasant...

Reviewed 2 weeks ago

My self and my partner choose the Axel Hotel as is was a gay Hotel, I expected a very different experience. Before our arrival the guys seemed so helpful and went out of their way to suggest places to eat for NYE but when we arrived it was a different story, we arrived early and we were told that we...

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Helpful?
Thank Philip R
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Philip, First of all, I would like to thank you for the comments you shared on Tripadvisor. I am sorry to know your last stay was not as pleasant as expected and I would like to apologize for all the inconveniences you experienced which could have been avoided. It is our priority all customers have a pleasant and satisfactory...

Rehlingen-Siersburg
Reviewed 2 weeks ago

A nice place in the middle of everything! Although it has been a few years since the remodelling, (the suites could use a facelift) it is still our favorite place. And that's mainly because of the friendly staff. All the receptionists! ( namely Bartosz, John, Alexandra and Aleix) are supernice, always helpful and smiling and make you feel welcome and...

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Helpful?
Thank nikowa69
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Niko, Further to your recent stay at Axel Hotel Barcelona, I would like to thank you for sharing your feedback with all Tripadvisor users. Your compliments encourage us to do even better, I will share them with the hotel staff and all the team. I am glad to know you were happy with the hotel and its facilities. I...

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Staying in Eixample

Neighbourhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognisable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognised architects such as Gaudi and Montaner.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Faithful to the concept and style of Axel-design, comfortable, cosmopolitan atmosphere, is a good value for price. The 105 rooms combine the touch of decoration from Modernism with the warmth and elegance of the Mediterranean. New spaces at Axel Hotel Barcelona, will become the urban meeting point of the heterofriendly. ... more   less 

Additional Information about Axel Hotel Barcelona & Urban Spa

Address: Aribau 33, 08011 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Price Range: €64 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Barcelona & Urban Spa 4*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Cheap Tickets, Agoda and Jetsetter so you can book your Axel Hotel Barcelona & Urban Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Axel Hotel Barcelona & Urban Spa Catalonia
Hotel Style:
#28 Spa Hotel in Barcelona
#130 Business Hotel in Barcelona
#149 Luxury Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Barcelona & Urban Spa staff and other travellers.
16 questions
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San Francisco, California
3 months ago
Belfast, United Kingdom
2 months ago
Manchester, United Kingdom

See all questions (16)

Questions? Get answers from Axel Hotel Barcelona & Urban Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a quiet room on a top floor”
 of 5 bubbles yonib1367, 18 Jan 2017 | Read review
“Suite 701 was very spacious!”
 of 5 bubbles tombJ5224KI, 18 Jan 2017 | Read review
“go somewhere else”
 of 5 bubbles 228philipr, 5 Jan 2017 | Read review
“room was great right in the front of hotel.No noise and great view .”
 of 5 bubbles Caludette, 30 Dec 2016 | Read review
“higher up is quieter unless you go too high as there is a nice bar on the rooftop :-)”
 of 5 bubbles willemwillem, 21 Dec 2016 | Read review
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