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Axel Hotel Barcelona & Urban Spa

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Axel Hotel Barcelona & Urban Spa
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2,220 Reviews from our TripAdvisor Community

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Showing 1,283: English reviews
Lisbon, Portugal
Reviewed 2 days ago NEW

It's really a gay hotel and I guess that if you choose it for that reason you wont regreat it. It's located at the heart of Barcelon's gay quarter and also in a very central place of the city, with many interesting sites to visit just a couple of minutes walking distance (and also with subway and buses that get...

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Helpful?
Thank Manuel M
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Manuel, We really appreciate your comments and ratings, we hope you enjoyed your days in Barcelona and we will be glad if you choose the Axel Hotel in future visits to the city. I would like to point out that there is access to the hotel for disable people at the entrance on carrer Consell de Cent, as access...

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 2 days ago NEWvia mobile

This hotel is very decent but no frills. if they concentrated on the details I think my rating would improve. A few items where I think there is room for improvement: at check in they charge you up front for the stay, which is fine, but I was charged dollars not euros without my consent. It is better to get...

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Thank A TripAdvisor Member
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Customer, Thank you for having chosen the Axel hotel. We appreciate your comments and your suggestions which will be considered. We take our customers' feedback very seriously as they always help us to implement changes to improve our standards. It will be a pleasure to host you again in the near future. Regards Marc - General Manager

Reviewed 3 days ago NEWvia mobile

Great hotel great location! Very nice staff especially Alex and Alexandria! This hotel had everything including a fully equipped gym/spa and great rooftop bar, The room was very clean and Nice Decour, a little bit of noise from the rooftop bar but not bad, I have read some reviews that complain about the hotel not making it clear that it...

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Helpful?
Thank David S
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear David, First of all I would like to thank you for staying with us during your last visit in Barcelona. Also thank you for your opinion and for sharing it with all the travelers. Your opinion is very helpful for us and we are happy to know you are satisfied with the hotel, facilities and the service provided. You...

Reviewed 3 days ago NEWvia mobile

Wish I had read reviews on other sites rather than rely on Expedia description of hotel. The hotel strongly targets the gay scene. Very in your face suggestive art work and advertising through out hotel. Did not feel welcome as a straight couple in roof top bar. Room was basic. Shower was a glass fronted show cubicle to room. W/c...

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Helpful?
Thank Gary J
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Gary, We are sorry to hear you didn't feel comfortable at the hotel because of its nature. We don't discriminate anyone in regards of their origins, sexual preferences or religion. Axel hotels are synonymous of respect and tolerance, and yes, there is a strong man and gay presence in our artwork and advertising. The hotel is placed in the...

Atlanta, Georgia
Reviewed 3 days ago NEW

I love the location and the general concept. I usually stay at Ibis-brand type hotels in Europe (stayed at NH hotel up the street last time I was here) but I decided to spend a little more for a better experience. But the experience was in many ways worse than a budget hotel. 1) no air conditioning in November: the...

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Helpful?
Thank Greg B
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Greg, It is good to receive feedback from our customers. The reviews like yours remind us the importance of solving any issues our customers might experience during their stays, we always try our best to fix any problems that might occur as quickly as possible. Thank you for your suggestion, but we know how to run a hotel 365...

Boras, Sweden
Reviewed 3 days ago NEW

The service was very good, friendly staff with really nice attitude. The room was tidy and very nice decorated. The hotel is situated centrally, only five minutes to metro station Universitat. There is a beautiful Sky bar with breathtaking a view over the Barcelona rooftops. Up there was a pool and a jacuzzi, which looked perfectly neat and tidy. I...

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Helpful?
Thank Ellie6615
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Ellie, We really appreciate your positive comments about the service, staff and the hotel facilities. We are also thankul for your comments about the nature of the hotel and your tolerant attitude towards it. We can't forget that the hotel is placed in the center of the gay area in Barcelona, and this, together with our "heterofriendly" philosophy and...

New York City, New York
Reviewed 4 days ago NEWvia mobile

This is my second time staying at this property... and it keeps getting better and better ... location is very convenient when you come to BCN close to really good restaurants, bars and public transportation. The hotel is very confortable, clean and the trendy and modern decor sets this boutique hotel aside from many others around the neighborhood. The staff...

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Helpful?
Thank ZackyNYC
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Customer, First of all I would like to thank you for your positive review and comments, I am glad to know that you are happy with the hotel; the service and the staff. We are now making changes to some of our facilities in order to offer even better standards and make our customers' experiences memorable. In behalf of...

San Francisco, California
Reviewed 6 days ago NEWvia mobile

Stayed for only 3 days at this location, unfortunately the Rest was under remodel and we were offered to go to the cafeteria across the street but instead we decided to explore and go to cafés around the city and mingle with locals. The internet at times was not so good but in general all the amenities were excellent. Will...

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Thank Carlos U
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Carlos, Further to your recent stay at Axel Hotel Barcelona, I would like to thank you for sharing your feedback with all Tripadvisor users. Your opinion is very helpful for us and we are happy to know you are satisfied with the hotel. We hope to see you again very soon Marc - General Manager Axel Hotel Barcelona

Kaiserslautern, Germany
Reviewed 1 week ago

This was my second time as a guest at Axel Barcelona. I stayed there the weekend of US Thanksgiving holiday and enjoyed my stay as I did the first time. The hotel lobby is welcoming. The staff is awesome and always helpful. The rooms are nicely decorated, comfortable, and private. I can't imagine staying anywhere else when I visit Barcelona...

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Thank rew416
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Customer, First of all, I would like to thank you for sharing your feedback with all Tripadvisor users. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our...

Reviewed 1 week ago

We arrived in Barcelona early went to the hotel hours before check in and they happily looked after our bags until the 3PM check in time which was great. Once checked in the lovely lady on reception upgraded us, the room was lovely and spacious, with a huge shower. The hotel is situated on a quiet corner but is only...

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Helpful?
Thank Chris H
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Chris, First of all, I would like to thank you for sharing your feedback with us. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our customers happy....

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Staying in Eixample

Neighbourhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognisable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognised architects such as Gaudi and Montaner.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Faithful to the concept and style of Axel-design, comfortable, cosmopolitan atmosphere, is a good value for price. The 105 rooms combine the touch of decoration from Modernism with the warmth and elegance of the Mediterranean. New spaces at Axel Hotel Barcelona, will become the urban meeting point of the heterofriendly. ... more   less 

Additional Information about Axel Hotel Barcelona & Urban Spa

Address: Aribau 33, 08011 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Price Range: €67 - €246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Barcelona & Urban Spa 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Axel Hotel Barcelona & Urban Spa Catalonia
Hotel Style:
#29 Spa Hotel in Barcelona
#130 Business Hotel in Barcelona
#151 Luxury Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Barcelona & Urban Spa staff and other travellers.
14 questions
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San Francisco, California
1 month ago
Belfast, United Kingdom
15 days ago

See all questions (14)

Questions? Get answers from Axel Hotel Barcelona & Urban Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was turned front to the street (main entrance), with a small balcony, and that was good to feel the city.”
 of 5 bubbles ManuelM160, 6 Dec 2016 | Read review
“The rooms towards the street are a bit noisy.”
 of 5 bubbles Ellie6615, 5 Dec 2016 | Read review
“The rooms are nicely decorated, clean, and quiet...”
 of 5 bubbles rew416, 29 Nov 2016 | Read review
“stained glass enclosed balconies....i say no more but one of the most uniquely beautiful rooms i have ever stayed!”
 of 5 bubbles georgedP9689WZ, 22 Nov 2016 | Read review
“As this was our second time, we have not discovered a bad room, both times we had restful quiet nights.”
 of 5 bubbles Mangalito, 13 Nov 2016 | Read review
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