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Axel Hotel Barcelona & Urban Spa

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Axel Hotel Barcelona & Urban Spa
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2,295 Reviews from our TripAdvisor Community

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Showing 1,324: English reviews
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New York
Reviewed yesterday NEWvia mobile

The hotel is in a convienent location and interior is modern. The neighborhood is quiet with many restaurants and supermarkets within walking distance. Service is good. The only complaint is that they don't have a business center.

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Helpful?
Thank Cacheandcow
Reviewed 2 days ago NEWvia mobile

My partner stayed here before on business trips and booked this hotel for a night in BCN. The reception is very helpful, particularly John is excellent, he is professional but also very friendly. Helping my friend to search a parcel send from Bilbao. Finally arranges us a room with a window box. It really make this one night trip of...

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Thank Gabriel L
Dublin, Ireland
Reviewed 4 days ago NEWvia mobile

I've given this hotel a 5* because it was the best guest service I've ever received. My boyfriend and I went (as a straight couple) to the axel hotel and we were unsure what to expect. I've never felt more welcomed by anyone. Between the staff, late check outs, well equipped rooms and the rooftop bar it was a hotel...

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1Thank ciaradoyle22
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Ciara, Thank you very for taking the time to share your opinion about your stay. We are glad to know you are happy with the hotel, the staff and service, the rooms and the Skybar, which is one of the best rooftop hotel terraces in town. Comments and ratings like yours are very appreciated. We hope to see you...

Reviewed 6 days ago NEW

Fabulous! My husband and I stayed for our honeymoon, and we had a perfect experience. The location was wonderful; just a short walk from the metro station and the gay bars. The rooftop bar had excellent drinks, and all of the staff were very friendly. I wish we could have stayed longer to visit more of the services offered.

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Helpful?
Thank Bradley G
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Bradley, First of all, I would like to thank you for sharing your feedback with all Tripadvisor users. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our...

Reviewed 1 week ago NEWvia mobile

We have spent 4 nights in the Axel Hotel in Barcelona and enjoyed the good central location both for exploring the shopping areas and the old town as well as going out for dinner and drinks in nearby restaurants and bars. The hotel offers some in-House attractions like the Skybar which can be the location to get the first drink...

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Helpful?
Thank Paul B
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Paul, We really appreciate your positive review about the hotel. We are glad to know that you are satisfied with the hotel and services provided. We will be glad if you could recommend us and happy to welcome you again in the near future. Regards from all the team. Marc - General Manager Axel Hotel Barcelona

Reviewed 1 week ago via mobile

I had a nice room, the staff was courteous, the location was great, and the spa and gym were very well equipped. I had a great massage by one of the masseurs. I would recommend this hotel to any traveler seeking a reasonably-priced boutique hotel.

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Thank Gilbert G
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Gilbert, Further to your recent stay at Axel Hotel Barcelona, I would like to thank you for sharing your feedback with all Tripadvisor users. Your compliments encourage us to do even better, all the team and I are happy to know you enjoyed the hotel and the services. We hope to see you very soon at Axel Hotel Barcelona....

Dublin
Reviewed 1 week ago

My husband and I stayed here for two nights as I was working in Barcelona, and it was an ideal location for him to walk around. Very friendly hotel, the staff are so attentive and wanted to make sure that our stay was as pleasant as possible. The breakfast buffet is amazing. Couldn't believe there was so much food, both...

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Thank IrishLadyDublin
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear customer, Further to your recent stay at Axel Hotel Barcelona, I would like to thank you for sharing your feedback with all Tripadvisor users. Your compliments encourage us to do even better. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - General...

Barcelona
Reviewed 1 week ago

I loved my time at Axel 2 in February 2107, on all fronts, staff, rooms amenities and location. Particular staff to mention are Jonathan and Adrian on reception and Manuel and Andres in the breakfast area. All staff are happy, smiling and always very helpful.

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Thank Nick O
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Nick, We are happy to hear your opinion about the staff at the hotel, our main goal is providing an excellent service and comments like yours are very appreciated. We are looking forward to welcoming you again in the future. Kindest Regards Marc - General Manager Axel Hotel Barcelona

Reviewed 2 weeks ago via mobile

The location is very good, loved the room very spacious. The rooftop bar is very nice for a drink in the evening. Receptionist Aleix was very nice! Will come back this year! My favorite hotel in Barcelona!

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Thank Ferry D
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Ferry, Further to your recent stay at Axel Hotel Barcelona, I would like to thank you for sharing your feedback with all Tripadvisor users. Your compliments encourage us to do even better and we will be thankful if you could recommend us to other travelers. We hope to see you very soon at Axel Hotel Barcelona. Yours sincerely, Marc...

London
Reviewed 3 weeks ago

The hotel is quite nice and great location - easy to get to from the metro station or airport bus and great price. We enjoyed out stay but unfortunately found the night time staff and gym staff extremely rude and unhelpful so some customer service training is definitely required there. I would have given a lower score for that alone...

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1Thank Traveller2411
AXEL BARCELONA A, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear guest, First of all I would like to thank you for staying with us during your last visit in Barcelona. Also thank you for your opinion and for sharing it with all the travelers. Your opinion about the service and staff is very helpful for us as it will help us to improve the quality of our service. All...

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Staying in Eixample

Neighbourhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognisable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognised architects such as Gaudi and Montaner.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Faithful to the concept and style of Axel-design, comfortable, cosmopolitan atmosphere, is a good value for price. The 105 rooms combine the touch of decoration from Modernism with the warmth and elegance of the Mediterranean. New spaces at Axel Hotel Barcelona, will become the urban meeting point of the heterofriendly. ... more   less 

Additional Information about Axel Hotel Barcelona & Urban Spa

Address: Aribau 33, 08011 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Price Range: €89 - €362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Barcelona & Urban Spa 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Axel Hotel Barcelona & Urban Spa Catalonia
Hotel Style:
#26 Spa Hotel in Barcelona
#130 Business Hotel in Barcelona
#140 Luxury Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Barcelona & Urban Spa staff and other travellers.
16 questions
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San Francisco, California
4 months ago
Manchester, United Kingdom
Belfast, United Kingdom
3 months ago

See all questions (16)

Questions? Get answers from Axel Hotel Barcelona & Urban Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The premium room had a beautiful stained glass nook”
 of 5 bubbles 366bradleyg, 16 Feb 2017 | Read review
“If you like a quiet room ask for one away from the front of the hotel”
 of 5 bubbles IrishLadyDublin, 13 Feb 2017 | Read review
“Just ask for an upgrade and if available you will get one”
 of 5 bubbles NickO865, 11 Feb 2017 | Read review
“Ask for a balcony room facing the street if available”
 of 5 bubbles NateK511, 30 Jan 2017 | Read review
“ask for a quiet room on a top floor”
 of 5 bubbles yonib1367, 18 Jan 2017 | Read review
5 of 5