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Pol & Grace Hotel

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#71 of 522 Hotels in Barcelona
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1 room 2 adults 0 children
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Pol & Grace Hotel
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774 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Encamp, Andorra
Reviewed yesterday NEW

This hotel has character and a certain charm, the latter being enhanced by the unusually helpful staff members. Especial praise goes to Julián from Galicia who gave outstanding service when quickly resolving minor problems. The hotel does have a pleasing artistic theme and bedrooms and bathrooms are just fine. A suggestion: given the difficulty of navigating in the area it...

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Thank GervasDouglas
大阪
Reviewed yesterday NEW

レセプションや朝食の給仕をしてくれたスタッフさんはとてもフレンドリーで親切でした。近くにグエル公園があるのですが、タクシーだと駅からおおよそ何分で着き、どれくらいの料金でいけるかも教えてくれました。きっと他のことも聞いたら教えてくれるかと思います。 そして朝食がとても美味しい。クロワッサンはバターをふんだんに使っており、パリパリで補充してくれるときは焼きたてです。イベリコ豚の生ハムやチーズ、フルーツジュース、フルーツも数種類あり、シリアル・ミューズリー類もあります。どれも美味しかったです。 立地は郊外ですが、中心地でありエル・コルテ・イングレス百貨店のあるカタルーニャ広場からわずか4駅。しかも駅のエレベーターから30-50mほどのところにホテルがあります。(深夜は判りませんが)帰りが22:00近くになっても治安に特に不安は感じませんでした(海外旅行慣れしていて、街中と同じように注意を払える方なら余裕で大丈夫かと思います)。 フェイスタオル・バスタオルは共にふわふわで、部屋も清潔でした。水圧も強くて良かったです。バスタブ付きの部屋もありますので、リクエストしてみてください。シャンプーとリンスもありますが、若干キシキシするので、髪の毛にこだわるかたは日本から使いきりタイプを持ってきた方が安心かもしれません。 wi-fiは無料です。割りと大きいデータも送受信できます(時間帯によるかもしれませんが)。 1階(スペインで言うところの0階)では冷たい水、お湯、コーヒー、紅茶数種類が無料です。テイクアウェイもできます。とても便利です。 注意することとして、 1.英語がある程度できないと難しいかもしれません(中学生レベル)。スタッフさんとのやりとりは日本人ならほぼ英語になるかと思いますので。英語を喋ることができる方なら、スタッフさんがフレンドリーで親切なことが判るかと思います。 2.一週間のうち、朝食の時間が8:00-11:00のときと7:00-10:00のときがあります。チェックインのときに教えてくれます。少しでも不安に感じたらその時に確認した方がいいです。時間になると入り口が閉められるため、入ることはできません。別の外国人旅行客の方が間違えてました。時間を間違えて遅れたのが数分なら、レセプションで相談すると一度くらいは入れてくれるかもしれませんが、確実ではありません。このホテルだけでなく、スペインは時間には厳しいです。 3.ティッシュは置いていません。持参するか、スーパーで使いきりのポケットサイズを買うといいと思います。大体1ユーロくらいで売っています。 このレビューが役立つことを祈っています。 私はまた泊まりたいなと思うほど、いいホテルだと思います。 ---------- The staff was very friendly and accommodating. Breakfast is so gooood! Croissant is veryvery delicious! Great location.Easy to access location, right by the station. Wi-Fi free.Very strong. The room is clean.Toweles is so soft and fluffy. lt feels good!

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Thank knarumi
Tampa, Florida
Reviewed 5 days ago NEW

A hip but comfortable hotel convenient to a metro station. I was having trouble with my laptop and one of the staff members lent me his. I hung out in the lobby with a warm cup of tea. I just can't thank them enough!

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Thank SuzieTampa
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear SuzieTampa, Thanks for your wonderful feedback! It´s a pleasure reading you! It´s true that we offer a 4 stars service with the plus of our personal who is the base of all the Experience: always attentive that you feel at home and always there for any issue you can have. Our lobby is perfect to enjoy a good cup...

Alexandria, Virginia
Reviewed 6 days ago NEW

We found this hotel through TripAdvisor and got a really great deal on the room. It's a couple of metro stops away from the main touristy areas, but that's OK. When we checked in, we were told that were given an upgrade right away! The first night was a little rough because although they have an air conditioning system, it's...

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Thank Philippe M
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Philippe M, Thanks for your amazing words! Our staff is the base of the experience. Always attentive to your requests and especially to feel you home. When you have an issue we always have plenty of good ideas to resolve it. We care a lot our House so that you feel like in yours! All the details matter. Hope...

London
Reviewed 6 days ago NEW

This hotel is ideal for a short stay exploring the city. Excellent staff who went out of their way to cater to my needs. I had booked a double and was given a room located at the back of the hotel. The window was covered with a plastic sheet so you could not see outside. When I mentioned to reception...

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Helpful?
Thank rebeccalondon1
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear rebeccalondon1, Happy that you´ve loved your Experience! That´s true that we want to make you feel at home and so we make everything possible to make you comfortable! We are in a neighborhood very Barcelona so we enjoy showing you’re all the Secrets and also very close to everything by walk or by all the transport located 1 minute...

Singapore, Singapore
Reviewed 6 days ago NEW

A modern 'hip' hotel. Very comfortable beds and pillows. Great location near the metro. Clean and safe. Welcoming staff. Breakfast was very enjoyable - the bread was divine! It was convenient being able to make a cup of the or coffee any time of the day, in the downstairs foyer area.

Review collected in partnership with this hotel
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1Thank AnneSpore
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear AnneSpore, What a pleasure to read you! Thanks for your good comments! It is true that our staff is the basis of the experience. Everything begins between us and then we share it with you! We are great enthusiasts in the sense of the term and especially very good friends. Our neighborhood is ideal for living the real city...

Lincoln, United Kingdom
Reviewed 6 days ago NEW

We stayed for two nights and was very impressed. The hotel is not your run of the mill, hotel this has style and is unique. Very informal but very friendly staff, each room is unique and the beds are huge and very comfortable. Breakfast is help yourself and very good. The hotel is not in a touristy area but is...

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1Thank jerramk
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear jerramk, It was a pleasure helping and taking care of you. Thanks for your fantastic comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. We are so happy that you´ve loved the Breakfast. We are working on it every...

Reviewed 2 weeks ago via mobile

Lovely hotel, very clean. Only issue was that there was no air con in the room as it is their winter in March, which meant we had to "sleep" with the window open. The surrounding roads are very busy and echoey throughout the night leaving us with very little sleep.

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Thank Emma C
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Emma C, Fist of all apologize for the issue with the temperature. Concerning the air conditioning, we would like to inform you that our system works that following way: during winter we have the heating on due to the low temperatures in Barcelona and during the summer months we make the change to cold air. Next time please just...

London, United Kingdom
Reviewed 2 weeks ago

This hotel is great - staff are very friendly. Shout out to Ceaser - he was very helpful in suggesting restaurants and gave us a map listing all the wonderful places to visit in Barcelona. The city is amazing and it was refreshing to meet a resident that was so passionate about a city that we were viewing for the...

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1Thank ellie155
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear ellie155, It was a pleasure helping and taking care of you. Thanks for your fantastic comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. Our neighborhood for this is ideal and next to the Gracia district, which is our...

Vlaardingen, The Netherlands
Reviewed 2 weeks ago

The rooms are nice and clean and the staff is very friendly! They gave us many good tips about local restaurants in the neighbourhood (Gracia) and helped us discovering the city. The hotel is 1 minute walking from metrostation 'Placa Molina' and 5 minutes walking from 'Fontanta'. Good location! We had a great stay in Pol & Grace Hotel and...

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1Thank Lara G
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Lara G, What a pleasure to read you! Thanks for your good comments! It is true that our staff is the basis of the experience. Everything begins between us and then we share it with you! We are great enthusiasts in the sense of the term and especially very good friends. As with friends we receive, we feel like...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Pol & Grace Hotel is a lot more than a 4-star hotel in Barcelona. It’s our dream. We’re a young couple who decided to give this business their name, wishing to give guests the feeling of being at home. A home that has a life of its own, because it reflects our passions. A home filled with Barcelona, its traditions and customs, literature, music and art. A home for our friends, and, as is always the case when welcoming friends and acquaintances, we treat them with care and attention, and offer them the best we have, our smile. We would like you to have a good time and go out and discover Barcelona inch by inch, neighborhood to neighborhood to find the most secretive spots, the most beautiful places, our festivals, traditions, culture and art which all makes us different. If you’d like to discover Barcelona and be a part of this unique experience, we’d be happy to welcome you at Pol & Grace Hotel! #polgracestories ... more   less 

Additional Information about Pol & Grace Hotel

Address: Carrer Guillermo Tell, 49, 08006 Barcelona, Spain (Formerly Hotel Guillermo Tell)
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range: €99 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pol & Grace Hotel 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Guillermo Tell Hotel
Guillermo Tell Barcelona
Pol & Grace Hotel Barcelona, Catalonia
Hotel Style:
#56 Luxury Hotel in Barcelona
#62 Family Hotel in Barcelona
#73 Business Hotel in Barcelona
#75 Romantic Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Pol & Grace Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it's too hot, ask the staff for a fan.”
 of 5 bubbles O153DGphilippem, 20 Mar 2017 | Read review
“My room was on the side of the hotel on the 3rd floor. A little noisy at times but you are in the centre of a city. Room was on the warm side so I had to keep the window open all night.”
 of 5 bubbles AnneSpore, 20 Mar 2017 | Read review
“We stayed on the second floor with in an inner room so had no view but the room was quite.”
 of 5 bubbles jerramk, 20 Mar 2017 | Read review
“Please ask as the front is very busy and noisy”
 of 5 bubbles kathleenbooth, 12 Feb 2017 | Read review
“Request a room away from the lifts”
 of 5 bubbles deanjustinr, 8 Feb 2017 | Read review
5 of 5