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Silken St. Gervasi Hotel

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441 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Reviewed 2 weeks ago via mobile

Very safe place. Front glass door is locked 24 hours, and you use your hotel key to enter. Nice workers at front desk. Quiet neighborhood, as far as we experienced. Cleaned well each day. Beds were comfortable.

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Helpful?
Thank hedderbox
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thanks for your comment. We really appreciate the time taken to write this review, it really helps us to carry on improving. It´s great to hear that you had an enjoyable stay.We hope to see you again!

Penn Valley, California
Reviewed 2 weeks ago via mobile

We had a third floor room, very clean, with lots of closet space and suit case room. Bathroom was large with a tub and separate shower. Great water pressure. The restaurant/breakfast room and bar is roomy and friendly. Breakfast was great with many different choices from the buffet or the kitchen will cook eggs etc for you. Internet was a...

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Helpful?
Thank aspeechgirl2
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you very much for taking the time to share your great experience at the Silken Sant Gervasi. It is a pleasure for us to read your fantastic comments about the staff ,bed and breakfast. We love to know that we helped to make your stay in Barcelona a wonderful experience.We look foward to welcome you back soon.Kind regards

Helensvale, Australia
Reviewed 2 weeks ago via mobile

The Silken Gervasi is about 5 minutes walk to the Metro and a 30 minute ride to the center of Barcelona. It is located in a quiet and safe area and walking around was easy. We bought a metro pass for €9 which gave us 10 rides. The hotel is clean and quiet and the rooms and bathrooms spacious. There...

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Helpful?
1Thank Linda G
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Dear Linda, we really appreciate your time to share your experience about your recently stay at our Hotel. Thank you for your feedback, we will keep focus in continuous improvement towards total guest satisfaction. We look forward to welcoming you again!

Zurich, Switzerland
Reviewed 3 weeks ago via mobile

I woke up to building work on my first morning and went down to ask to change rooms a little ready for an argument. They couldn't have been more accommodating and moved me immediately and I was quite pleased. Later I returned to my room to find a fruit platter and a lovely hand written note apologising profusely which was...

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Helpful?
Thank Justin H
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Dear Justin, first of all, thank you for your visit and, more especially, for your kind and lovely review. There is nothing more important than the customer's satisfaction and we tried to do our best to provide you a pleasant and confortable stay. We look forward to seeing you again. Thank you!

San Diego, California
Reviewed 14 March 2017

We loved the location of the hotel. Not in the middle of touristy areas but super-easy to access to most Barcelona attractions. Very quiet, safe, and only 5-minute walking distance from a Metro train station / bus stops. Great for family trip. Took us 30 min. bus ride and some walk to Palau Guell or 30 min. Metro ride to...

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Helpful?
Thank MNBear3388
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

First of all, we wish to thank you for choosing the Hotel Silken Sant Gervasi 3* for your family holiday. As well, we kindly would like to thank you for having taken the time to post your review on TripAdvisor. We apologised for any inconvenience we might caused you. Thank you again because these kind of comments really help us...

Reviewed 17 February 2017 via mobile

The hotel staff is friendly. I visited Barcelona in February, temperature was nice, between 12 to 18 degrees. The air con unit in my room wasn't pumping out much air so I went downstairs to inform the staff only to be told that as it's winter months, the air con unit only provides heating function. I ended up opening the...

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Helpful?
Thank Su Mei K
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thank you very much for the time you took to share with us your feedback about your last visit at our hotel. We truly apologize for not be able to fulfill your expectations. We take note of your comment and we are glad to inform you that we will continue working to improve.Our best regards.

essex
Reviewed 26 January 2017

Four of us booked this hotel on a Groupon city break to Barcelona. The hotel was clean, comfortable, very friendly staff, comfortable beds. It was ideally placed for us, easy to travel on the metro to the city centre and local bars and cafes a short walk away. Nice late check out of 12.00 on the last day. We would...

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Helpful?
Thank christine b
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thanks for your feedback. We are happy to discover that you had a pleasant stay and that you enjoyed our Hotel. All review is helpful to look for the continuous improvement. We hope to see you in a future. Thank you!

Leeds, United Kingdom
Reviewed 20 January 2017

Clean, Friendly, Handy. This hotel is situated 2 minutes from a Metro station and 12 minutes ride from Placa Catalunya, the centre of Barcelona (Handy). Our room was clean, comfortable and warm the latter important as we happened to be in Barcelona on 4 very sunny but very cold January days (Clean). From the minute we stepped through the door...

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Helpful?
1Thank gant1004
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thanks you so much for sharing your experiencia with other travelers. Your comments will be useful for future guests and your kind words about our staff/service, encourage us to continue doing our best every day. We hope to have the pleasure to welcome you again,

Liverpool, United Kingdom
Reviewed 19 January 2017

small hotel, nice rooms, helpful staff. very pleasant 2 night stay. would recommend it. only downside, if you don't like walking - its about a 20 minute walk to Las ramblas. Nice walk though.You can always get a taxi ior a train , I think it's about 2 stops on the train. the open top bus can be booked at...

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Helpful?
1Thank 13tc
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Many thanks for taking the time to post your kind words regarding your recent visit to Silken Sant Gervasi. We are delighted to read that you enjoyed your stay and all the facilities of the hotel. As you mentioned, it is near to the metro and many bus stops, so you can easily access to the city center in less...

Columbus, Ohio
Reviewed 12 January 2017 via mobile

My wife and I stayed here for 3 nights. First of all, the wifi connection is extremely slow. 480kb per second. So don't plan on using it for business or pleasure. You could maybe check your email and Facebook. Not good for travelers. Second, our HVAC unit does not pump out any cold air. Only hot air all night. And...

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Helpful?
Thank Marshall S
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you very much for the time you took to share with us your feedback about your last visit at our hotel. We do our best to give you a comfortable and pleasant stay so we apologise for any inconvenience we might caused you. When there is a problem, our hotel's staff always works to fix it, but only if...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Sant Gervasi, is located 5 metro stops away from down town, in the most select part of Barcelona, where Modernist houses and new buildings enjoy a happy coexistence. This neighborhood is one of the safest & quietest in town. Close by to the Hotel, and very well communicated, you have also the following sightseeing’s: Park Güell, the fantastic park designed by the architect Antoni Gaudí and the Tibidabo mountain. The hotel’s size – it has only 63 rooms – is part of its special charm, and its guests will enjoy the warm hospitality only found in such intimate establishments. The Sant Gervasi is also convenient for all transport, the historic city centre and the trade fair site at Montjuïc. ... more   less 

Additional Information about Silken St. Gervasi Hotel

Address: Sant Gervasi de Cassoles 26, 08022 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range: €84 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silken St. Gervasi Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Silken St. Gervasi Hotel Barcelona, Catalonia
Silken St Gervasi Barcelona
Hotel Style:
#202 Family Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Silken St. Gervasi Hotel staff and other travellers.
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Questions? Get answers from Silken St. Gervasi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms face a courtyard which may be quieter, ours was facing the street so was a little noisy.”
christineb323, 25 Jan 2017 | Read review
“Not sure what other rooms were like. We were on the 4th floor and the room was spacious and comfortable”
LindaG734, 22 Dec 2016 | Read review
“5 floor's carpet in the hall smelled really old”
mfuentes1128, 3 Nov 2016 | Read review
“We were on the 4th floor with a room overlooking neighboring terraces and balconies”
514eileen, 7 Sep 2016 | Read review
“Ask for a room that doesn't face the street”
BootsMadeforTravelin, 23 Jun 2016 | Read review
5 of 5