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29/1/2018 30/1/2018
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    NH Collection Palacio de Burgos

    Calle Merced 13, 09002 Burgos, Spain
    011 34 913 98 56 90
    Hotel website
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    29/1/2018 30/1/2018
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     3 people are viewing this hotel
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    Traveller (690)
    Room & Suite (330)
    Dining (94)
    • Excellent60%
    • Very good33%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “the river” (39 reviews)
    “old town” (34 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    29 Jan30 Jan
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,779)
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    151 - 155 of 317 reviews

    Reviewed 6 October 2015

    The hotel was easy to find and was very close to all the sights in Burgos. The road was a bit noisy and I would recommend a room at the back if you are a light sleeper. The hotel does charge for car parking and...More

    Thank carolinebendug
    Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 9 October 2015

    Dear Guest, thank you for reviewing your recent stay at NH Collection Palacio de Burgos. We are glad to hear, that we made a positive impact on your trip. We do hope you keep our features in mind and we will be able to welcome...More

    Reviewed 1 October 2015 via mobile

    The location of this hotel is excellent being the other side of the river from the cathedral and within easy walking distance of the humanitarian museum and restaurants. Hotel very good with one of the most comfortable beds I have slept in for ages. Breakfast...More

    Thank grimj03
    Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 5 October 2015

    Dear guest, Thank you very much for your review in this website. We hope that you'll come back again to visit Burgos. Best regards, Alfonso Ruiz

    Reviewed 28 September 2015

    This hotel is just the other side of the river from the old town, a perfect location: in fact, we could see the cathedral from our window. It should be mentioned, though, that the new station is some distance from the city, and a taxi...More

    Thank Jacomb45
    Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 29 September 2015

    Dear guest, Thank you very much for your review in Tripadvisor. I apologize for the rudeness of some customers. Best regards, Alfonso Ruiz

    Reviewed 26 September 2015 via mobile

    Hotel NH Palacio de la Merced a mid tier modern hotel is fronted by a beautiful facade and is a short walk over the River Arlanzon to the town and the Burgos Gothic Cathedral, the burial place of El Cid. Welcoming professional staff, modern well...More

    Thank Elizabeth K
    Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 28 September 2015

    Dear Elisabteh, Thank you very much for your nice review in Tripadvisor. All of us will wish you visit us again next time. Best regards. Alfonso Ruiz

    Reviewed 22 September 2015 via mobile

    This was our third stay here. In my view, the best in Burgos. Each time we have stayed there has been a very classy wedding reception with people in tuxedos and gowns. HOWEVER, as I have said in prior reviews, the lobby is TIRED. The...More

    Thank PismoLulu
    Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 23 September 2015

    Dear guest, I'm sure your next visit our carpets will be perfectly clean. Thank you very much and best regards. Alfonso Ruiz

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$88 - US$129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Burgos
    • #1 Luxury Hotel in Burgos
    • #1 Business Hotel in Burgos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
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    • Location
    • Spain >
    • Castile and Leon >
    • Province of Burgos >
    • Burgos
    • Also Known As
    • Nh Palacio De La Merced Hotel Burgos ,
    • Nh Hotels Burgos ,
    • Nh Hotel Burgos
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    Traveller (690)
    Room & Suite (330)
    Dining (94)
    Pool & Beach (1)
    Hotel & Grounds (487)
    Bathroom (68)
    Business Centre & Event Rooms (7)
    Family and Play Areas (6)
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    Ask a question
    Questions & Answers
    rafael d
    17 May 2017|
    AnswerShow all 3 answers
    Response from Susanne H | Reviewed this property |
    Not far, about a 10 minute walk from the bus terminal.
    14 April 2016|
    AnswerShow all 3 answers
    Response from Roberto C | Reviewed this property |
    il parcheggio interrato è angusto ma comodo. qualche manovra necessaria. i SUV possono entrare
    Google Translation
    1 April 2015|
    AnswerShow all 3 answers
    Response from Z8612GKrobertm | Reviewed this property |
    Yes but it's around €12 or €15 per night - I think the price is on their Web site. The lot is below the hotel, a secured garage.
    Room Tips
    "Ask for a superior room. Our room was an interior room."
    Read review
    "Not sure if all rooms have a bath, but I recommend you get one!"
    Read review
    "Maybe ask for 3rd floor and a curtain that moves."
    Read review
    "High floors best views, as usual"
    Read review
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