We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

NH Collection Palacio de Burgos

Show Prices
#2 of 52 Hotels in Burgos
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,342 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for NH Collection Palacio de Burgos
See the most recent reviews
Showing 246: English reviews
Worcester, United Kingdom
Level Contributor
92 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 May 2014

This was a our third stay here and we continue to be impressed. The rooms are large and well furnished, with very comfortable beds and powerful showers. The staff are helpful, the hotel has secure underground parking and it's only a few minutes' walk away from the cathedral and city centre. Breakfasts are delicious, served either in the former cloisters... More 

Thank claire_walker12
ACT. Australia
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 8 April 2014

As we were driving from Madrid to San Sebastián we decided to stop for a night enroute in a town we had never heard of called Burgos. What an amazingly beautiful place!! After quite a bit of research we decided to stay at the NH Palacio de la Merced, which was once a Jesuit Monastery and built sometime in the... More 

1 Thank Indi-Indianna
suello - lecco
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 April 2014

piano music untill 3.00 a.m. , disturbing sleep of all guests; receptionists explain to me that a big celbration of all employs of a factory was on going and nothing could be done except change room during night (1.00 a,m.) to try to sleep . Breafast is normally good but internal restaurant is low level

Thank mario_moiana
Hightown, United Kingdom
2 reviews
Reviewed 2 April 2014

As the other reviews state, this is a very comfortable hotel, well placed and with pleasant friendly staff. But BEWARE there is no restaurant service on Sunday after 3.30 p.m. and many restaurants in Burgos are closed Sunday evenings, a limited room service is available. I would certainly stay again but not on a Sunday!

Thank tl_ennerdale
Madrid, Spain
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 14 March 2014

If the Good Lord ever comes back to the earthly realm and decides to spend a weekend enjoying the goodies on offer in Burgos, he'd do well to stay here. This was formerly a monastery built for monks committed to imitating Him - yep, the Jesuits - in the 16th century. True to form, the brothers secured the best location... More 

5 Thank Mark E
Isle Of Man, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 February 2014

All the staff were very polite and welcoming, the food was well served. The Hotel is in a good position to visit the City on foot. Parking in the hotel was very worthwhile and saved messing around to park.

Review collected in partnership with NH Hotels

Thank David J
Lisbon, Portugal
1 review
Reviewed 11 January 2014

Very good location, great location and good room, and friendly staff . Really good the garage in a great spot. Only a small question about air conditioning, a little Too hot! Recommend and will repeat.

Review collected in partnership with NH Hotels

Thank Tiago M
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 November 2013

Great location in a old building. Excellent Breakfast buffet, Parking right underneath very tight a real adventure to get out !! Not too expensive. Room was huge, regular equipped and a bit old furniture. Staff were pleasant but didn't go the extra mile. Its a great value for the money in a great location.

Thank Travel G
Level Contributor
188 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 30 October 2013

Our second visit and we liked it just as much - even though there were about six years in between the two. The garage is still a nightmare - but if you have luggage in the car you need to put your car in the garage rather than outside, where there is parking. Our car is very long and manoeuvring... More 

Thank casden8
Level Contributor
110 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 27 October 2013

We struggled to find this hotel in the dark and during rush hour as it is on a very busy main road in the centre. Perhaps because it is an historic building it is almost impossible the hotel sign is very modest. However once inside we were pleasantly surprised. It's a beautiful building a significant part of which is a... More 

Thank jude077

775 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (438)
View from Room (12)
Room/Suite (112)
Bathroom (44)
Hotel & Grounds (69)
Dining (10)
Pool/Beach Area (1)
Business Centre/Function Rooms (3)
Family/Play Areas (3)
Other (184)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (262)
Amenities (29)
Junior Suite (47)
Premium (38)
Dining (39)
Standard (28)
Suite (43)
The Hotel (38)

Management photos: Courtesy of the property manager

All Management Photos (75)
Room/Suite (5)
Bathroom (3)
Business Centre/Function Rooms (4)
Dining (18)
Hotel & Grounds (13)
Family/Play Areas (3)
Other (29)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Burgos hotels
0.1 km away
AC Hotel Burgos
AC Hotel Burgos
#3 of 52 in Burgos
650 reviews
0.6 km away
Hotel Silken Gran Teatro
0.2 km away
Meson del Cid
Meson del Cid
#4 of 52 in Burgos
493 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Hotel Forum Evolucion
Hotel Forum Evolucion
#1 of 52 in Burgos
366 reviews
0.6 km away
Abba Burgos Hotel
Abba Burgos Hotel
#7 of 52 in Burgos
663 reviews
0.5 km away
Hotel Rice Palacio de los Blasones
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: €65 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, NHHotels, HotelTravel.com, Orbitz, Odigeo, Priceline, Expedia, HRS and Travelocity so you can book your NH Collection Palacio de Burgos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Romantic Hotel in Burgos
#1 Family Hotel in Burgos
#1 Luxury Hotel in Burgos
#1 Business Hotel in Burgos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Burgos staff and other travellers.
9 questions
Ask a question
Burgos, Spain
over a year ago
Salamanca, Spain
7 months ago
Canby, Oregon
over a year ago

See all questions (9)

Questions? Get answers from NH Collection Palacio de Burgos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view to the Cathedral”
 of 5 bubbles cmcquintas, 21 Oct 2016 | Read review
“Views of cathedral”
 of 5 bubbles Floplace, 17 Oct 2016 | Read review
“A Premium Room has a REAL walking closet room”
  • Premium Room
  • Dressing Room
  • Premium Room
  • Premium Room
  • Bathtub with Bat Robe
  • Premium Room
  • Sink
 of 5 bubbles A-Hodaiby, 12 Oct 2016 | Read review
“Pay a little extra to have a view at the front of the hotel”
 of 5 bubbles 11gdn, 30 Sep 2016 | Read review
“get a room that doesn't face the main street”
 of 5 bubbles Lina772014, 24 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay