We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

NH Collection Palacio de Burgos

Show Prices
#2 of 51 Hotels in Burgos
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
Panoramas (13)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,442 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 256: English reviews
Start your review of NH Collection Palacio de Burgos
 Click to rate
Reviewed 1 week ago via mobile

We have travelled to Spain many times but we never have booked such good hotel for only 89 euros. We are traveling with a 2-years old girl, this place is super spacious and has all the comfort that you can find in 5 star hotel in USA. The service is amazing. It has the best bed and bed sheets we...

 Report
Helpful?
Thank Jarice D R
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Jarice D R, Thank your very much for your nice review in Tripadvisor. It´s very important for us to know the level of satisfaction of our customers. I wish to greet you in a future stay at the NH Collection Palacio de Burgos. Best regards, Alfonso Ruiz

england amersham
Reviewed 2 weeks ago via mobile

Everything about this hotel is great apart from the most appalling service imaginable. It's a great location well appointed and initially gives a good impression. Convenient car parking and nicely appointed rooms . Unfortunately the service in the bar / restaurant lets the whole place down . Virtually ignored at the bar I worked hard to order some drinks and...

 Report
Helpful?
Thank johnbowen87
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear johnbowen87, Thanks for your review. We were so sorry to read that we did not meet your expectations during your stay with us. We regret the obvious disappointment in our service and many hopes that we will have the opportunity to welcome you back to the NH Collection Palacio de Burgos, so that we can strive to restore your...

Madrid
Reviewed 3 weeks ago

We spent the weekend visiting Burgos and surrounding area and this hotel allows you to have everything you need to see at walking distance. This historic building combines very swiftly the old and new. The rooms are big and comfy and have flat screens, Nespresso machines and free Wi-Fi. Breakfast is definetely a highlight of the day as it provides...

 Report
Helpful?
Thank JAVIER_M_ESPARZA
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Javier_M_Esparza, Thank you for posting a review on Tripadvisor. It was so nice to read your review and thank you for your kind words about our service; the team will be pleased. I hope we can welcome you back soon. Best regards Alfonso Ruiz

Beit She'an, Israel
Reviewed 4 weeks ago

I was with a colleague and in Burgos for less than 24 hours. With the exception of a couple of really expensive hotels, this one seemed the nicest and in the best location. There was free street parking outside the Hotel and we luckily found a spot. The car park in the hotel is expensive. We arrived at midnight and...

 Report
Helpful?
Thank BJREisman
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear BJREisman, We are thrilled with you great feedback given regarding your recent stay at NH Collection Palacio de Burgos. It is an honor that from more than 50 hotels in the city, you have chosen us as your favorite! The things we enjoy the most are likely to be repeated- so, we are looking well forward to your return....

Stockholm, Sweden
Reviewed 17 February 2017

Very well laid out breakfast with individually scrambled eggs made up for the fact that the restaurant was closed Sunday night and the rain was pouring down. The bar menu was the same as the room service which was adequate. On departure we left an item in the room safe. We called about this and sent an email. When we...

 Report
Helpful?
Thank Lars N
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Lars N, Thank you for this review of your recent stay at NH Collection Palacio de Burgos. We are very happy for your positive comments and looking forward to welcome you back very soon. Best regards Alfonso Ruiz

Dusseldorf, Germany
Reviewed 14 February 2017

We stayed at the NH Hotel in Burgos over the weekend in February. We were very happy with the room facing the cathedral (204). As with all NH collection Hotels the Nespresso machine is in the room which allows for a nice coffee in bed to wake up. We liked: - large comfy room with a nice view - the...

 Report
Helpful?
Thank Suzanne H
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Suzanne H, "Great location to explore the city" - what a wonderful feedback to share with the team! Thank you for your kind review and the time to write it. A true pleasure to have you as our guests in February! We are delighted to hear that you enjoyed the decor and design of our room, our location and...

Fuengirola, Spain
Reviewed 12 February 2017

We stayed in a superior room on the 1st floor overlooking the river and with views of the cathedral roof top. Lovely large room, entrance foyer with coffee and tea making facility and clean bathroom. I just wish NH would offer double beds in their superior rooms rather than twins. Despite this, beds were very comfortable and we had an...

 Report
Helpful?
Thank RJF78
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear RJF78, Thank you for sharing your experience of NH Collection Palacio de Burgos on TripAdvisor. Thank you for staying with us and for your wonderful review. Your support is very much appreciated. Warm regards, Alfonso Ruiz

Los Angeles, California
Reviewed 13 January 2017 via mobile

What can I say. This place exceeded our every expectation. If it was bigger it'd be a 5 star hotel. It's bones are built on an old catedral. The interior is modern and sleek without sacrificing warmth and hospitality. The staff was accommodating and the rooms were well kept. The rooms were a bit oddly shaped. However, we felt that...

 Report
Helpful?
Thank mChang88
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear mChang88, We are very pleased to hear that you had an enjoyable stay with us here at the hotel and thank you very much for your compliments on our team member friendliness. Burgos in generally is a fantastic city for hospitality, and we are glad that you were able to experience this first hand. We hope you will choose...

Reviewed 7 January 2017

If you want a bit of pampering on your Camino, the bedrooms here are great. Absolutely immaculate and comfortable beds. Very close to Cathedral and all other attractions. Service efficient as you would expect from city hotel.

 Report
Helpful?
Thank Catherine N
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Catherine N, Thank you for posting a review on Tripadvisor. It was so nice to read your review and thank you for your kind words about our service; the team will be pleased. I hope we can welcome you back soon. Best regards Alfonso Ruiz

macabim
Reviewed 20 December 2016

the small city with good restaurants 'great cathedral and pleasant people the hotel is good ' the breakfast very good' nice shops 'a lot of historical places' the cathedral is the only one we ever saw the monastery was much less intersting and not friendly

 Report
Helpful?
Thank jenaMacabim
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear jenaMacabim, thank you very much for sharing your recent experience at NH Collection Palacio de Burgos. We are delighted to read, that you´ve had a wonderful stay with us. We hope to welcome you back in the near future and delivery another outstanding service to you. We are looking forward to see you again Best regards Alfonso Ruiz

831 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (494)
Viewed
Hotel & Grounds (75)
Viewed
Dining (13)
Viewed
View from Room (13)
Viewed
Room/Suite (127)
Viewed
Bathroom (51)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (3)
Viewed
Other (208)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (262)
Viewed
Amenities (29)
Viewed
Junior Suite (47)
Viewed
Premium (38)
Viewed
Dining (39)
Viewed
Standard (28)
Viewed
Suite (43)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (75)
Viewed
Room/Suite (5)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (18)
Viewed
Hotel & Grounds (13)
Viewed
Family/Play Areas (3)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Burgos hotels
0.1 km away
AC Hotel Burgos
AC Hotel Burgos
#4 of 51 in Burgos
678 reviews
0.6 km away
Hotel Silken Gran Teatro
0.2 km away
Meson del Cid
Meson del Cid
#3 of 51 in Burgos
517 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Hotel Forum Evolucion
Hotel Forum Evolucion
#1 of 51 in Burgos
402 reviews
0.5 km away
Hotel Rice Palacio de los Blasones
0.6 km away
Abba Burgos Hotel
Abba Burgos Hotel
#7 of 51 in Burgos
702 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: €74 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, NHHotels, Hotels.com and Travelocity so you can book your NH Collection Palacio de Burgos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Business Hotel in Burgos
#1 Luxury Hotel in Burgos
#1 Romantic Hotel in Burgos
#1 Family Hotel in Burgos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Burgos staff and other travellers.
9 questions
Ask a question
Burgos, Spain
over a year ago
Salamanca, Spain
11 months ago
Canby, Oregon
over a year ago

See all questions (9)

Questions? Get answers from NH Collection Palacio de Burgos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room opposite the Cathedral and River.....I didn't get one....but maybe you will.”
 of 5 bubbles BJREisman, 2 Mar 2017 | Read review
“did not pay attention '”
 of 5 bubbles jenaMacabim, 20 Dec 2016 | Read review
“Ask for a room with a view to the Cathedral”
 of 5 bubbles cmcquintas, 21 Oct 2016 | Read review
“Views of cathedral”
 of 5 bubbles Floplace, 17 Oct 2016 | Read review
“A Premium Room has a REAL walking closet room”
  • Premium Room
  • Dressing Room
  • Premium Room
  • Premium Room
  • Bathtub with Bat Robe
  • Premium Room
  • Sink
 of 5 bubbles A-Hodaiby, 12 Oct 2016 | Read review
5 of 5