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NH Collection Palacio de Burgos

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Traveller (804)
Room & Suite (431)
Dining (103)
Overview
Hotel website
Calle Merced 13, 09002 Burgos Spain See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Reviews (1,933)
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355 results
Traveller rating
208
115
20
7
5
Traveller type
Time of year
LanguageEnglish
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208
115
20
7
5
Show reviews that mention
All reviewsthe riverold townconverted monasterylovely buildingold palacehistorical buildingstandard roomamazing hotelperfect locationeuros per nightacross the bridgeon site parkingloved this hotelstayed longerrooms are largefree wifiluxury hotel
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1 - 5 of 355 reviews
Reviewed 1 week ago

We stayed one night in a junior suite and I was highly impressed. The location is good with just a five minute walk to the magnificant cathedral. Our room, 301, was more of a suite than a junior suite with a reasonably sized bedroom and...More

Thank PJW22
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 6 days ago

Dear PJW22, It is an absolute pleasure and delight to be able to read such a wonderful review from yourself on your recent stay with us. I am thrilled that you enjoyed many aspects of your stay at the hotel. Your comments about staff are...More

Reviewed 1 week ago

Arrived at hotel needing toilet, facilities would not take my wheelchair (75cm). Was told that room would therefore not take it either. Staff not interested in helping us find alternative accommodation. They did not help with bags and did noit even offer us a drink!More

Thank M9MOX
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 1 week ago

Good afternoon M9MOX, Regarding to your negative comment about our hotel, we want to say that we have tried everything possible to help you. We have also called in other hotels (7 in total) to ask how far they had the doors of their adapted...More

Reviewed 1 week ago via mobile

The hotel is in an excellent location just outside the old city. The hotel is clean, rooms well equipped including a kettle & a Nespresso maker & the staff are helpful. The breakfast is incredibly good. We had a standard room with no view which...More

Thank gfacey
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 1 week ago

Dear gfacey, Thank you so much for your positive feedback about your recent stay at our NH Collection Palacio de Burgos. We are glad to learn how much you enjoyed your experience at our hotel Appreciating the suggestive and historical location of the property. Thank...More

Reviewed 1 week ago via mobile

Missed the parking of the hotel. Public parking just around the corner, lots of free space. Converted monastery, 5 minutes walk from Burgos cathedral. Very quiet, good bed, nice restaurant, more than decent breakfast. Rcommended.More

Thank Peter D
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 1 week ago

Dear Peter D, Thank you very much for taking the time to write such lovely review about your stay at The NHC Palacio de Burgos. I am thrilled to hear that you had a fantastic stay and that you found our service and surroundings wonderful....More

Reviewed 3 weeks ago

It is a superb establishment with very friendly personal. Clean, good value for money. A recommended stop on our way to the south of Spain. We stay there every year on out travel to the south. Enjoy your stay there.....More

Review collected in partnership with NH Hotels
Thank jorisv606
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 2 weeks ago

Dear jorisv606, Thank you for choosing NH Collection Palacio de Burgos and for sharing your experience with us. We hare very happy to read that our staff made you feel welcome! Our Guests' happiness is for us the most important thing, so we're honored to...More

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About
Description
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$100 - US$219 (Based on Average Rates for a Standard Room)
Formerly known as
NH Palacio de la Merced
Also Known As
Nh Palacio De La Merced Hotel Burgos
,
Nh Hotels Burgos
,
Nh Hotel Burgos
Location
Spain > Castile and Leon > Province of Burgos > Burgos
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$100 - US$219 (Based on Average Rates for a Standard Room)
Formerly known as
NH Palacio de la Merced
Also Known As
Nh Palacio De La Merced Hotel Burgos
,
Nh Hotels Burgos
,
Nh Hotel Burgos
Location
Spain > Castile and Leon > Province of Burgos > Burgos
Photos
Traveller (804)
Room & Suite (431)
Dining (103)
Pool & Beach (1)
Amenities (29)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Nearby
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Questions & Answers
Ask a question
ewanrigger
25 July 2018|
AnswerShow all 2 answers
Response from Bones6t | Reviewed this property |
Yes, they have parking in an underground car park for which they charge €18.00 per day. The hotel can be difficult to find as many of the streets surrounding it are one way. I would not have found it without my GPS.
1
Vote
ewanrigger
25 July 2018|
Answer
Response from Philthompson27 | Reviewed this property |
Hi mate, yes it’s underneath the hotel but it’s tight down there as it is an old convent. Beautiful hotel and the old cloisters etc can be walked round it’s amazing! Had to both get out of our car and push it back in to the... More
1
Vote
ewanrigger
25 July 2018|
Answer
Response from Graham C | Reviewed this property |
Yes but space is limited and you need to chevk in first before you can access it
1
Vote
Room Tips
"Worth paying extra for a front room with a view"
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"Get bed and breakfast!"
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"If you want the cathedral view, it costs extra."
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"Choose superior room or above if you want a bit of space."
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