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Hotel Beatriz Toledo Auditorium & Spa

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Hotel Beatriz Toledo Auditorium & Spa
Hotel Beatriz Toledo Auditorium & Spa
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723 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Madrid
Reviewed 1 week ago

Stayed here during a business trip. The hotel offers anything you need and very close to Toledo downtown, which is a great and beautiful city. The staff at the hotel were all exceptional, very pleasant and willing to help. However, I am rating it as average because, IMO, it needs some renovation and beds were not very comfy (the pillows...

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Helpful?
Thank Irene L
JoseManuel_BeatrizH, Director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Dear customer, we appreciate your feedback

Miami, Florida, United States
Reviewed 4 weeks ago via mobile

As a person in the hospitality business it always pains me to have to write a bad review but this definitely deserves one. My room while clean had a drab bathroom - one towel and no tissue box and half a toilet paper roll. I felt like I was in WWII on rations. When the person next door checked in...

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Helpful?
Thank VictoriaEvents
JoseManuel_BeatrizH, director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Dear customer, we regret not to agree on your appreciation and assessment of our hotel and our customer service. We dont understand either that you had shared it on tripadvisor, since later you have apologized for the situation you generated with another guest. We are sorry if that your stay at our hotel has not lived up to your expectations....

Reviewed 14 January 2017

Stayed for 1 night here on our trip to Southern Spain. Absolutely wonderful. From reception to rooms. Restaurant to all other aspects truly very enjoyable. Everyone of the staff knew their job and were so polite, curtious and knowledgeable. Finding the hotel was easy; it isn't tucked away.

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Helpful?
Thank Mike C
JoseManuel_BeatrizH, Director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Dearguest, thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! See you later. Thank you

Almeria, Spain
Reviewed 18 October 2016 via mobile

I have stayed here 2 times both for weddings and for 3 days each time, hotel very nice very big rooms amazing but front desk staff all very cold and none friendly, almost every time we had chat with from desk they seem uninterested and very cold even at checking they did not say hi and it was all the...

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Helpful?
Thank davey2828
JoseManuel_BeatrizH, Director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Dear customer, Thank you very much for you comments. We are very sorry about the fact that the feeling with our staff hadn't been good, that is not our way of act. We record your comments and will work in our staff attitude with the customers. We look forward to your soon visit, we are sure that we will please...

Arboleas, Spain
Reviewed 25 September 2016

Very good place to stop for a stopover Hotel is very plush inside and has all the extras associated with the high end of the market Good views of the city but a little far for walking to it Breakfast as usual was buffet but had enormous choices and was excellent Staff very helpful and efficient May be a little...

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Helpful?
Thank jim l
JoseManuel_BeatrizH, Director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

Bellingham, Washington
Reviewed 10 August 2016 via mobile

The rate was fantastic! Location is just a few minutes to parking area for escalator into Toledo. Grounds overlook the old city. Beautiful photo ops. We only stayed one night. Front desk personnel were kind and helpful. Only complaint is that the bathroom sink and mirror were still dirty from previous guest. I cleaned it myself; too tired to complain...

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Helpful?
1Thank WanderlustRTW
JoseManuel_BeatrizH, Director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Dear Customer, thank you for your opinion. Please, excuse our errors. Thank you

Malaga, Spain
Reviewed 5 August 2016

This hotel have some very good points and some very bad, both going to some extremes, which leaves you with very mixed feelings towards it. Rooms: After seeing many complaints here about how terrible rooms were, we have been promised a renovated room. The rooms are a lot more spacious than the casual hotel rooms, however even after the renovation...

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Helpful?
1Thank Piktoras
JoseManuel_BeatrizH, Director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Dear Customer, thank you for your opinion

Stein, The Netherlands
Reviewed 11 July 2016

The hotel is a pretty big and luxurious one (I only saw a small portion of it) and located at the outskirts of Toledo (into town is a nice but long walk). The TGV train station is just a short ride with a taxi (it's located at the other side of the historic center of Toledo). By car it should...

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Helpful?
Thank wvd_vegt
JoseManuel_BeatrizH, Director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Thank you so much for your opinión

Aylesbury, United Kingdom
Reviewed 26 June 2016

I was part of a week-long conference here - many varied size conference rooms and a spectacular cinema-style auditorium provided all that was needed. Staff were prompt to bring any items needed. AC was a problem - too cold for many participants and didn't seem to be controllable even though requests were made (so some got sick). The restaurant buffet...

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Helpful?
Thank Mark D
JoseManuel_BeatrizH, Director at Hotel Beatriz Toledo Auditorium & Spa, responded to this review

Dear Customer thank you very much for your satisfaction. Sincerely

Reviewed 7 June 2016

I came here for an conference. The hotel is pretty big for that purpose. The room was terrible. Both wall outlets were out of socket. I saw that from other TA reviews and thought the hotel would have them fixed by the time when I would stay. Obviously, the hotel either did not care nor pay attention to the complaint....

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Helpful?
1Thank Lulu85715

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
This classy, continental-style hotel is situated just 5 minutes from Toledo's historic city centre, with over 7,000 m² of gardens and an outdoor swimming pool.Surrounded by a peaceful but well-connected residential area, the Beatriz provides the perfect relaxing setting for your visit to the Imperial City. Soak up the sun in the gardens beside the outdoor pool or head inside to the spa. Here you can enjoy pampering treatment and facilities designed to help you unwind.Take the 2 km journey to the heart of Toledo to experience this Castillian city's rich history, culture and famous cuisine.Hotel Rooms: 295. Hotel Chain: Beatriz Hoteles. ... more   less 

Additional Information about Hotel Beatriz Toledo Auditorium & Spa

Address: Concilios de Toledo S/N, 45005 Toledo, Spain
Region: Spain > Castile-La Mancha > Province of Toledo > Toledo
Price Range: €70 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Beatriz Toledo Auditorium & Spa 4*
Number of rooms: 295
Reservation Options:
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Also Known As:
Beatriz Hotel Toledo
Beatriz Hotel Spain
Hotel Style:
#7 Luxury Hotel in Toledo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Beatriz Toledo Auditorium & Spa staff and other travellers.
11 questions
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Questions? Get answers from Hotel Beatriz Toledo Auditorium & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views over swimming pool give the best panoramas”
 of 5 bubbles jiml917, 24 Sep 2016 | Read review
“My pool facing room was quiet”
 of 5 bubbles wvd_vegt, 11 Jul 2016 | Read review
“Only the new suites are ok”
 of 5 bubbles mariaisabelm508, 18 May 2016 | Read review
“Make sure you get a room with a view of Toledo.”
 of 5 bubbles dougc346, 14 Nov 2015 | Read review
“when checking in ask for a room with view to the swimming pool if possible”
 of 5 bubbles Z95AGmariaa, 24 Sep 2015 | Read review
5 of 5