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26/11/2017 27/11/2017
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    Iberostar Grand Hotel Mencey

    Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
    011 34 518 88 95 54
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    26/11/2017 27/11/2017
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    Traveller (781)
    Room & Suite (332)
    Storyboard
    Overview
    • Excellent61%
    • Very good28%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “garden view” (33 reviews)
    “five star hotel” (22 reviews)
    “santa cruz” (242 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    5.0 Star Hotel
    All hotel details
    Offers from Iberostar Grand Hotel Mencey
    Special Offer: Code 10% Off: EXTRA10
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    Rooms
    26 Nov27 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,872)
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    1 - 5 of 859 reviews

    Reviewed 4 days ago

    The hotel is in an excellent location. A quiet area with a beautiful park across the road and yet easy access into town and to transport and restaurants. We had arranged a transfer from tenerife south airport but there is a bus 111 that goes...More

    1  Thank Cauli2
    Response from Hoteles2017, Quality manager at Iberostar Grand Hotel MenceyResponded 2 days ago

    Dear Guest, It is always fabulous for us to receive such complimentary reviews like yours. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our hotel IBEROSTAR Grand Hotel Mencey. We have treated your...More

    Hotel's Favourite
    Reviewed 3 weeks ago

    Beautiful hotel, in a lovely setting next to a pretty park. The hotel has some really excellent facilities. The outdoor saltwater swimming pool was a nice touch. Sipping cocktails on the sun loungers was a delightful way to spend the afternoons. The rooms are bright...More

    1  Thank SmartieMartie
    Response from Hoteles2017, Quality manager at Iberostar Grand Hotel MenceyResponded 3 weeks ago

    Dear Guest, We would like to thank you for choosing IBEROSTAR Grand Hotel Mencey for your holiday. Your kind review is an incentive for us to continue working in a motivated fashion and to give our absolute best so that all our guests feel as...More

    Reviewed 5 days ago

    A great classic hotel at it best. Great service, brilliant breakfast and great dinner. The location is optimal. Spend some hours in the garden, you are in the center of a town but it feels like you are in the countryside.More

    Thank Håkan O
    Response from Hoteles2017, Quality manager at Iberostar Grand Hotel MenceyResponded 5 days ago

    Dear Hakan, We would like first of all to thank you for your excellent review of IBEROSTAR Grand Hotel Mencey. Our goal is to create a particularly pleasant atmosphere for our guests with our numerous services in our wonderfully designed hotel, so your words confirming...More

    Reviewed 6 days ago via mobile

    Staying for 9 nights and room is nice but not 5 star and reason being for the poor soaps and shampoo etc along with no tea making facilities as we asked and no problem bring to god room so why just leave them in the...More

    Thank mooneyTone
    Response from Hoteles2017, Quality manager at Iberostar Grand Hotel MenceyResponded 5 days ago

    Dear Guest, First of all we want to thank you for choosing to stay with us at IBEROSTAR Grand Hotel Mencey whilst on your recent holiday and also for sharing your invaluable feedback with us. We have always taken every aspect of our establishment into...More

    Reviewed 1 week ago via mobile

    Upon arrival reception area was very busy with what seemed to be airline staffs arrival. No information on check in process or clear queuing system for check in, after 15 minutes I was checked in and pointed to the elevator for room 424. No offer...More

    Thank Stacy533
    Response from Hoteles2017, Quality manager at Iberostar Grand Hotel MenceyResponded 6 days ago

    Dear Stacy, Thank you for choosing our hotel IBEROSTAR Grand Hotel Mencey for your recent stay and for taking the time out of your day to send us your review. We sincerely regret the impression that you received during check-in We are sorry for the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$116 - US$216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Santa Cruz de Tenerife
    • #1 Romantic Hotel in Santa Cruz de Tenerife
    • #1 Business Hotel in Santa Cruz de Tenerife
    • #1 Luxury Hotel in Santa Cruz de Tenerife
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 261
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Cancelon, Hotels.com, Hotwire, HotelQuickly, Travelocity, Evoline ltd, Orbitz, TripOnline SA and Cheap Tickets so you can book your Iberostar Grand Hotel Mencey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Santa Cruz de Tenerife
    • Also Known As
    • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
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    Traveller (781)
    Room & Suite (332)
    Dining (96)
    Pool & Beach (77)
    Hotel & Grounds (637)
    Bathroom (25)
    Business Centre & Event Rooms (14)
    Family and Play Areas (11)
    Nearby
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    .17 km away
     
    Hotel Colon Rambla
    563 reviews
    .56 km away
     
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    1.87 km away
     
    NH Tenerife
    607 reviews
    1.09 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .34 km away
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    .52 km away
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    .90 km away
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    .85 km away
    Ask a question
    Questions & Answers
    IlovetotrVel
    29 October 2017|
    AnswerShow all 6 answers
    Response from Hoteles2017 | Property representative |
    Dear Customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey*****. We would like to inform you that the hotel doesn't provide All Inclusive services. The accomodation and meal plans include Only... More
    1
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    chandley63
    7 September 2017|
    AnswerShow all 3 answers
    Response from Hoteles2017 | Property representative |
    Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey 5*. Please, accept our apologies for the delay in our response. We would like to inform you that the price for a taxi form the South... More
    0
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    Room Tips
    "Garden / Swimming pool side"
    Read review
    "Probably choose a garden view room"
    Read review
    "Some rooms have a jacuzzi bath tub, others only a shower - check upon reservation."
    Read review
    "garden rooms are lovely"
    Read review
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