We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 17 hotels in Santa Cruz de Tenerife

Iberostar Grand Hotel Mencey

1,889 reviews
Save
Traveller (778)
Room & Suite (332)
Storyboard
Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“garden view”(32 reviews)
“five star hotel”(22 reviews)
“santa cruz”(243 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Iberostar Grand Hotel Mencey
Special Offer: Code 10% Off: EXTRA10
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$197.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santa Cruz de Tenerife hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "af7fd155ea7b419a92491b7bcfe56b56", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1555517,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37199756],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":197,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"af7fd155ea7b419a92491b7bcfe56b56","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":199,"lowestMetaPrice":197,"additionalPartner":false,"highestMetaPriceDisplay":199,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":199,"lowestMetaPrice":197,"highestMetaPriceDisplay":199,"hotelName":"Iberostar Grand Hotel Mencey","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFmN2ZkMTU1ZWE3YjQxOWE5MjQ5MWI3YmNmZTU2YjU2IiwiQUlLIjoiMThjNGQ4NGVmNjEwNGM4NWE4ODgxYTY5MmZlYmUwMDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$197", "hasDates": true, "hacComplete": false, "contentIdMappings": {"37199756":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,889)Write a Review
Filter reviews
862 results
Traveller rating
530
239
67
15
11
Traveller type
Time of year
LanguageEnglish
More languages
530
239
67
15
11
Show reviews that mention
All reviewsgarden viewfive star hotelsanta cruzoutdoor poolpool attendantgreat facilitieshalf boardhotel guestssalt waterfabulous hotelhotel groundscolonial stylebeautiful gardenspoolside restaurantbreakfast buffetpool sidepublic areas
FilterEnglish
Updating list...
1 - 5 of 862 reviews
Reviewed yesterday

This is a fantastic hotel with first class customer service from the whole team. Our room was a superior,street facing with a balcony & amply proportioned with a very comfortable bed. The bathroom is large with a great shower & his/hers wash basins. Everything about...More

Review collected in partnership with Iberostar
Thank 380pb
Hotel's Favourite
Reviewed 24 October 2017

We were very impressed with this hotel. It is situated close to a lovely park and there are a couple of decent restaurants nearby, but it is otherwise a quiet area of the city. Our Junior Suite was street-facing, but the road is not that...More

1  Thank Susan C
Response from Hoteles2017, Quality manager at Iberostar Grand Hotel MenceyResponded 25 October 2017

Dear Susan, We would like to thank you for choosing IBEROSTAR Grand Hotel Mencey for your holiday. Your friendly comment is an incentive for us to continue to the best of our ability so that all our guests feel as comfortable as you were in...More

Reviewed 3 days ago

Great service, great food and great atmosphere. Was really surprised about the high standard, although it was a 5 star resort/hotel. Spent 5 relaxing days with family at the hotel. The pool areas was excellent with enough space around. Would love to try the gym...More

Review collected in partnership with Iberostar
Thank tytter2017
Response from Hoteles2017, Quality Manager at Iberostar Grand Hotel MenceyResponded 2 days ago

Dear guest, It is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday in our hotel IBEROSTAR Grand Hotel Mencey. We have treated your description of our services and...More

Reviewed 6 days ago via mobile

As a special treat we left the South of Tenerife and headed to the greener North to stay for one night in the acclaimed 5 star hotel Mencey with high expectations of the standard of service we might expect. On arrival the receptionist was friendly...More

Thank salka
Response from Hoteles2017, Quality manager at Iberostar Grand Hotel MenceyResponded 3 days ago

Dear Salka, Thank you for choosing our IBEROSTAR Grand Hotel Mencey for your latest holiday and for taking the time out of your day to send us your review. We are surprised and saddened to hear of the impression that you have received of our...More

Reviewed 2 weeks ago

This is my second time at the Mencey in the last couple of months. It's a very comfortable place in the colonial style. The pool is lovely, as is the spa. The rooms are comfortable and modestly priced, unlike the drinks at the bar (4.50€...More

Thank Taround
Response from Hoteles2017, Quality Manager at Iberostar Grand Hotel MenceyResponded 2 weeks ago

Dear guest, It has been really good to read that you had such a great time in our hospitality at IBEROSTAR Grand Hotel Mencey and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a...More

PreviousNext
123456173
Add Photo Photos
Traveller (778)
Room & Suite (332)
Dining (96)
Pool & Beach (77)
Hotel & Grounds (634)
Bathroom (25)
Business Centre & Event Rooms (14)
Family and Play Areas (11)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$111 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Santa Cruz de Tenerife
#1 Luxury Hotel in Santa Cruz de Tenerife
#1 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Santa Cruz de Tenerife
#1 Luxury Hotel in Santa Cruz de Tenerife
#1 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite