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Gran Hotel Turquesa Playa

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Traveller (689)
Room & Suite (309)
Dining (128)
Overview
Calle Antonio Ruiz Alvarez 7, 38400 Puerto de la Cruz, Tenerife Spain See on map
AMENITIES
Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,566)
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394 results
Traveller rating
89
144
92
45
24
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LanguageEnglish
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89
144
92
45
24
Show reviews that mention
All reviews travel department loro parque glass lift washing machine town centre lovely hotel bar staff big pool sea view mins walk away large balcony plenty of choice hotel entrance kids pool the wi fi evening entertainment reception area
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1 - 5 of 394 reviews
Reviewed yesterday

I hadn’t done much research on this hotel but I booked it for a four night break with with sister. Our first mistake was flying into Tenerife South. This airport is 90km away and the transfer took 1 hour 45 minutes. Tenerife North is only...More

Thank Beckyboo1986
Reviewed 6 days ago via mobile

My wife, my sister in law and my self just home from a 7 night stay in this hotel, we booked through the Travel Department, we were full board, the hotel is spotless, the bedrooms were cleaned every day of our stay, top marks to...More

Thank Gerry G
Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded yesterday

Dear guest. Thanks for visiting us, and for such a kind review. Reviews like yours encourage us to continue working to improve every day. We hope to see you soon in our hotel to spend a great holiday again.

Reviewed 1 week ago via mobile

Excellent hotel. Great experience. Rooms lovely and spacious. Hotel entertainment staff very very friendly and go out of their way to help you. Bar staff very friendly. 5min walk to the beach. Wonderful experience.

1  Thank Lynsey H
Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded yesterday

Dear guest. Thanks for your valuable opinion. We are glad you had a nice experience in our hotel. Kind regards.

Reviewed 1 week ago

great holiday , very happy with hotel and location, would have enjoyed some entertainment at night in hotel , most of our group left the hotel after dinner and went out looking for entertainment, maybe some English tv channels would be a good idea,

Review collected in partnership with this hotel
Thank Discover619153
Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 1 week ago

Dear guest. We take note of your suggestion, and we thank you for sharing your opinion. Thanks for your visit.

Reviewed 1 week ago via mobile

Most of the activities cancelled so far and it is almost impossible to get allergen information with food which is a simple task to avoid a lot of problems and anaphylaxis. We paid for all inclusive and we're expecting a lot better... Activities cancelled but...More

Thank Sunshine532070
Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 1 week ago

Dear guest. We understand your disappointment, and we apologize if you could not enjoy any of the activities that were scheduled. We will discuss your review with the person in charge of the entertainment program. Thanks for your opinion.

View more reviews
About
Description
Acclaimed Hotel in Puerto de la Cruz and located almost 100 metres from Playa Jardín, one of the last projects by Canarian artist César Manrique. The Gran Hotel Turquesa Playa offers a wide range of services More which cover the needs of all our clients. Our Welcoming facilities, including our Wifi spot, will satisfy all kinds of clients, adults and children, since we have all the necessary qualities to make your stay with us comfortable and enjoyable. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Free High Speed Internet (WiFi)
Free Parking
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
350
Price range
US$57 - US$158 (Based on Average Rates for a Standard Room)
Also Known As
Gema Turquesa Playa Hotel
,
Turquesa Playa Hotel
,
Gran Turquesa Playa Hotel
,
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
350
Price range
US$57 - US$158 (Based on Average Rates for a Standard Room)
Also Known As
Gema Turquesa Playa Hotel
,
Turquesa Playa Hotel
,
Gran Turquesa Playa Hotel
,
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (689)
Room & Suite (309)
Dining (128)
Pool & Beach (94)
Amenities (74)
Family and Play Areas (12)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Katmulb
10 August 2018|
AnswerShow all 2 answers
Response from Ramon V | Property representative |
Good afternoon. Although it is foirbidden to smoke at the common areas (restaurant, bar, hall,...) and in the rooms, we have a little terrace, beside the pool, where it is allowed to smoke. Best regards.
0
Votes
Google Translation
sr1183
8 August 2018|
AnswerShow all 3 answers
Response from celia2106 | Reviewed this property |
Unfortunately,no,you cannot take any inflatables in the water.My family and I are checking out tomorrow and the rules haven't changed yet(apparently,management rules).be aware that the food is not too great, although they're... More
0
Votes
Room Tips
"All inclusive with a sea view"
paulscorpio2
18 Aug 2018
Read review
"Avoid one bed appartments- out the way and no air con"
O4342ABsamantham
18 Jul 2018
Read review
"sea view in front overlooking pool area in rear both have plus points depends on you"
J9521RYjohng
27 Jun 2018
Read review
"Probably with a sea view but we were asked for 100 euro for a week's upgrade so we left it. Our view..."
anthonymcm
7 Mar 2018
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