We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Hotel Turquesa Playa

Save
Traveller (654)
Room & Suite (305)
Dining (127)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“loro parque”(45 reviews)
“glass lift”(5 reviews)
View all reviews
What's included
Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Suites
Poolside Bar
Fitness centre
Concierge
Spa
Wheelchair Access
Meeting Rooms
4 Star Hotel
Acclaimed Hotel in Puerto de la Cruz and located almost 100 metres from Playa Jardín, one of the last projects by Canarian artist César Manrique. The Gran Hotel Turquesa Playa offers a wide range of services which cover the needs of all our clients. Our Welcoming facilities, including...
View all hotel information
Location and contact
Calle Antonio Ruiz Alvarez 7, 38400 Puerto de la Cruz, Tenerife, Spain
23.1 km to Norte Los Rodeos Airport
35 restaurants are within a 0.5 km radius
0.6 km from Loro Parque
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$109.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto de la Cruz hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","ATTRACTIONS_CHECKOUT_SUPPRESS_INSECURE_SIGN_IN","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3019bf65d4c64ba68a16b4814e930177", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":535417,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[36052948],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":109,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3019bf65d4c64ba68a16b4814e930177","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":113,"lowestMetaPrice":109,"additionalPartner":false,"highestMetaPriceDisplay":113,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":113,"lowestMetaPrice":109,"highestMetaPriceDisplay":113,"hotelName":"Gran Hotel Turquesa Playa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMwMTliZjY1ZDRjNjRiYTY4YTE2YjQ4MTRlOTMwMTc3IiwiQUlLIjoiZmJmNDE1YmU0ZGIwNGQwNmJhMTFlNjM3MTM1ZWNkOTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$109", "hasDates": true, "hacComplete": true, "contentIdMappings": {"36052948":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,327)
Filter reviews
372 results
Traveller rating
79
138
88
45
22
Traveller type
Time of year
LanguageEnglish
More languages
79
138
88
45
22
Show reviews that mention
All reviewstravel departmentloro parqueglass liftwashing machinetown centrebar stafflovely hotelsea viewgood sized balconybig poolmins walk awayhotel entranceevery eveningplenty of choicethe wi fiall inclusive dealnice holiday
FilterEnglish
Updating list...
1 - 5 of 372 reviews
Reviewed today via mobile

Went to Tenerife for a week was a last minute booking and decided to go just before the kids break up to miss the mad rush. First impressions was good. Although the reception staff wasn’t the most friendly I’ve dealt with. Got to our room...More

Thank sandyk05
Reviewed yesterday

Before complaining it is important to note that we had a lovely holiday- we got what we paid for. We stayed bed and breakfast which was a huge mistake- I can only judge breakfast but the food was disgusting. The town centre is a much...More

Thank Samantha M
Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded today

Dear guest. Firsta at all, we want you to receive our most sincere apologies for the inconvenience with your room. We also want to apologize for the disruptions caused by this group. However, we want to clarify that none of our apartments have air condition,...More

Reviewed 2 days ago via mobile

When we arrived the marble foyer looks lovely. The receptionist was very welcoming. We loved our room we had the biggest balcony it was massive. The toilet is seperate to the bathroom with a bidet in aswell. The only thing was we had ants i...More

Thank charwen_uk
Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded yesterday

Dear guest. Despite this circumstance you mentioned, we are glad you had a pleasant time in our hotel. Thanks for sharing your opinion. Kind regards.

Reviewed 2 days ago via mobile

Arriving at 10’oclock on the night the service was terrible the staff didn’t speak much English and Didn’t understand any questions we were asking. we didn’t have any directions to the room was just told the number to which we managed to find the room...More

Thank demilea04
Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded yesterday

Dear Customer. We regret that you have not had a pleasant welcome to our hotel, and that our reception staff has not been more helpful, and also able to diligently manage your request. Regarding the other details mentioned, we will write them down to analyze...More

Reviewed 6 days ago via mobile

Hi everyone, just wanted to review this hotel, we visited this hotel in July/2018. Our first impression of the hotel was good, the reception looks very good, the restaurant and food is good, lot of choices for breakfast and dinner ( we had half board)...More

Thank Eva J
Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 3 days ago

Dear guest. We regret that you stay was not as expected. We will take note of your remarks to analyze our weak aspects. Thanks for sharing your opinion. Best regards.

View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$65 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Puerto de la Cruz
#21 Luxury Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$65 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Puerto de la Cruz
#21 Luxury Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (654)
Room & Suite (305)
Dining (127)
Pool & Beach (94)
Amenities (74)
Family and Play Areas (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lisasyon
4 June 2018|
Answer
Response from Ramon V | Property representative |
Good afternoon. Yes, kids entertainment is, more or less, all over the year. At school holidays, and bank holidays, there is an extended childrens' entertainment program, with many activities including mini-disco. Best... More
0
Votes
Google Translation
gailcogle
1 June 2018|
AnswerShow all 2 answers
Response from Gaiehh | Reviewed this property |
Ask at reception and they will give you Blue pool towels. There is a 10€ deposit which is refunded when the towel is returned.
0
Votes
Room Tips
"Avoid one bed appartments- out the way and no air con"
Read review
"sea view in front overlooking pool area in rear both have plus points depends on you"
Read review
"Probably with a sea view but we were asked for 100 euro for a week's upgrade so we left it. Our view was..."
Read review
"Room 364 Fourth Floor was very quiet overlooking a little running track/park."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing