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All reviewssuite bathroompancakes cookedcomplimentary shuttle busnice pool barwestern edgehalf boardchanged frequentlyhotel gymbus into townlounge areahotel is situatedmountain viewentertainment programmeplaya jardin beachsafety boxwe arrived late at nightlovely hotel
- Car rental with the help of the hotel reception was very good. Everything went smoothly, fast and easy. Totally recommend it.
- The hotel is well positioned, close to La Playa Jardin. It is a quiet and beautiful area.
3 Thank Roxana G
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 17 August 2017
Dear guest. Let me inform you that the local alcoholic and non-alcoholic drinks are included in the All Inclusive service, even some brands, and of course, water. And obviously, it is not allowed to bring your own bottle of water for dinner in the restaurant....More
Myself and my long suffering life partner stayed here for a cheeky week last month. It was perfectly fine, its a hotel in Tenerife and does all the things a hotel in Tenerife should do.
The rooms were nice enough (ours had a weird living...More
4 Thank Dermot F
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 14 August 2017
Dear guest. Thanks for visiting us, and for your review review. Opinions like yours encourage us to continue working to improve every day.
This hotel was obviously once very nice, however a refurbishment is now due. This coupled with a small pool and hands off welcome is possibly best avoided. There are similar hotels nearer to the beach and other resort amenities. That said there is nothing wrong...More
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 28 July 2017
Dear guest. We regret that your stay was not as expected. We are also glad to inform you that we are already improving some of the points that you mention in your comment, but anyway we want to thank you very much for your remarks...More
When we arrived we were in AWE!
The cleaning staff were lovely and took time to make our rooms sparkle each day.
The restaurant and bar staff were amazing.. Food was beautifully presented and so much choice! The pool was kept lovely and wasn't too...More
1 Thank AnnaWanderluster
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 24 July 2017
Dear guests. We are glad that you enjoyed your stay in our resort. It was a pleasure for us to make your holidays much more comfortable. We hope to see you again next year.
WARNING... avoid this hotel at all costs. Diamond suites more like Coal Bunker. Let me start with the rooms. They are far from suites. Not so much as a kettle for a cuppa.
This hotel is sitting up on a very steep hill. A nightmare...More
1 Thank Justin O
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 25 July 2017
Dear guest. We´re sorry that you did not enjoy your holidays as you would have liked to.
As you said, the hotel is situated on a hill, however there is a free shuttle bus for the guests offered by the hotel to the centre of...More