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Hotel Diamante Suites

628 reviews
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Traveller (459)
Room & Suite (276)
Dining (79)
Overview
  • Excellent29%
  • Very good33%
  • Average24%
  • Poor7%
  • Terrible7%
Travellers talk about
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
4.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (628)Write a Review
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All reviewssuite bathroompancakes cookedcomplimentary shuttle busnice pool barwestern edgehalf boardchanged frequentlyhotel gymbus into townlounge areahotel is situatedmountain viewentertainment programmeplaya jardin beachsafety boxwe arrived late at nightlovely hotel
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11 - 15 of 153 reviews
Reviewed 14 August 2017

+ (positive) - Car rental with the help of the hotel reception was very good. Everything went smoothly, fast and easy. Totally recommend it. - The hotel is well positioned, close to La Playa Jardin. It is a quiet and beautiful area. - (negative) -...More

3  Thank Roxana G
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 17 August 2017

Dear guest. Let me inform you that the local alcoholic and non-alcoholic drinks are included in the All Inclusive service, even some brands, and of course, water. And obviously, it is not allowed to bring your own bottle of water for dinner in the restaurant....More

Reviewed 10 August 2017

Myself and my long suffering life partner stayed here for a cheeky week last month. It was perfectly fine, its a hotel in Tenerife and does all the things a hotel in Tenerife should do. The rooms were nice enough (ours had a weird living...More

4  Thank Dermot F
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 14 August 2017

Dear guest. Thanks for visiting us, and for your review review. Opinions like yours encourage us to continue working to improve every day. Kind regards.

Reviewed 26 July 2017 via mobile

This hotel was obviously once very nice, however a refurbishment is now due. This coupled with a small pool and hands off welcome is possibly best avoided. There are similar hotels nearer to the beach and other resort amenities. That said there is nothing wrong...More

Thank Happyhomelands
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 28 July 2017

Dear guest. We regret that your stay was not as expected. We are also glad to inform you that we are already improving some of the points that you mention in your comment, but anyway we want to thank you very much for your remarks...More

Reviewed 21 July 2017

When we arrived we were in AWE! The cleaning staff were lovely and took time to make our rooms sparkle each day. The restaurant and bar staff were amazing.. Food was beautifully presented and so much choice! The pool was kept lovely and wasn't too...More

1  Thank AnnaWanderluster
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 24 July 2017

Dear guests. We are glad that you enjoyed your stay in our resort. It was a pleasure for us to make your holidays much more comfortable. We hope to see you again next year.

Reviewed 19 July 2017 via mobile

WARNING... avoid this hotel at all costs. Diamond suites more like Coal Bunker. Let me start with the rooms. They are far from suites. Not so much as a kettle for a cuppa. This hotel is sitting up on a very steep hill. A nightmare...More

1  Thank Justin O
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 25 July 2017

Dear guest. We´re sorry that you did not enjoy your holidays as you would have liked to. As you said, the hotel is situated on a hill, however there is a free shuttle bus for the guests offered by the hotel to the centre of...More

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About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$75 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (459)
Room & Suite (276)
Dining (79)
Pool & Beach (53)
Hotel & Grounds (266)
Bathroom (21)
Family and Play Areas (13)
Business Centre & Event Rooms (3)
Questions & Answers
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Joanna R
22 September 2017|
Answer
Response from chrispenney2014 | Reviewed this property |
No shorts or sleeveless tops....smart casual is fine
0
Votes
fieryhair77
1 August 2017|
AnswerShow all 4 answers
Response from Shelliibobs | Reviewed this property |
Not a lot in the way of entertainment and not much around to keep you entertained I'm afraid!
1
Vote
Simona Z
18 June 2017|
AnswerShow all 2 answers
Response from Ramon V | Property representative |
Good afternoon. The breakfast is between 07:00 and 10:00 hrs. But there is also the option to have a limited breakfast from 04:00 in the morning ( previous request at reception ). Best regards.
1
Vote
Google Translation
Room Tips
"Ask for seaview and a large balcony."
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"Rooms not fronting onto the road will obviously be a lot quieter and those from level 7 upwards have the best..."
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"level 6 is restaurant level, level 4 is pool level and level 7 is reception"
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"Ask for a room with balcony and ocean view."
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