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Hotel Diamante Suites

Traveller (531)
Room & Suite (298)
Dining (81)
Overview
Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife Spain See on map
AMENITIES
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
4 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (805)
Filter reviews
180 results
Traveller rating
27
58
57
21
17
Traveller type
Time of year
LanguageEnglish
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27
58
57
21
17
Show reviews that mention
All reviews mercury holidays difficulties walking western edge lunch and dinner buffet english customers nice pool bar hotel gym third week half board sea view big hill living room restaurant and bar staff safety box evening entertainment hotel is situated stayed here for one week
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1 - 5 of 180 reviews
Reviewed 2 November 2018

We were on our holiday for 7 nights and I highly recommend this hotel! Always clean, staff was friendly, especially Filippe at the bar Great person and really nice. Atmosphere was great. Will definitely book at this hotel if we go back to Puerto de...More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank Ola F
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 5 November 2018

Dear guest. We are glad you had such a good experience at our hotel. Thank you for sharing it on Tripadvisor, and we hope to welcome you again on your next visit to Puerto de la Cruz. Kind regards.

Reviewed 23 October 2018 via mobile

I recently spent 2 weeks at this hotel. I didn’t expect it to be a ‘boot camp’ but I lost 2.5kilo’s over that period. The food is best described as unchoreographed, in that where there was a meat dish, there were no suitable veg to...More

Date of stay: October 2018
Thank Lindsay S
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 25 October 2018

Dear guest. It was a pleasure to welcome you in our hotel. Thank you for your valuable opinion, and we regret the effort that has been the location of our hotel. We hope it has contributed positively to your stay, and obviously to your health....More

Reviewed 17 October 2018 via mobile

We are actually at this hotel now. On first sight the hotel looks pretty nice and seems clean and smells good. Arriving early hours of the morning, the space in the suites was pretty good and looked pretty nice. Beds however are like concrete and...More

Date of stay: October 2018
Thank tattooedgent
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 18 October 2018

Dear guest. We have directly informed the Management of your comments. We regret that you feel disappointed with our hotel, and we will try to improve your stay as much as possible. Thank you for sending us your opinion.

Reviewed 7 October 2018 via mobile

A very last minute booking for 10 days on the recommendation of a travel advisor, so didn’t do my research (stupid me). Arrived at 1am to a frosty welcome by staff. Showed through to the buffet restaurant to a stale bread roll, cheese, ham, a...More

Date of stay: September 2018
Thank TeamMarley
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 8 October 2018

Dear guest. We regret that your stay was not satisfactory. In any case we will take note of your remarks and solve the issues that you`ve detailed. Thank you for your opinion.

Reviewed 6 October 2018

Location was ok. 20 minute walk to town whete there a quite a few shops and restaurants. 15 minutes from Loro Parque which I highly recommend for both adults and children. Room was very dated and we had ants crawling all near our children's beds...More

Review collected in partnership with this hotel
Date of stay: August 2018
Thank Kimibrak
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 8 October 2018

Dear guest. We regret that your stay was not satisfactory. In any case we will take note of your remarks, which always help us to improve. Thank you for your opinion.

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$63 - US$156 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Diamante Puerto De La Cruz
,
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$63 - US$156 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Diamante Puerto De La Cruz
,
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (531)
Room & Suite (298)
Dining (81)
Pool & Beach (55)
Amenities (64)
Family and Play Areas (15)
Business Centre & Event Rooms (3)
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Nearby AttractionsSee all 1,495 nearby attractions
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Questions & Answers
Ask a question
kaaaaylsx
12 December 2018|
Answer
Response from cmort69 | Reviewed this property |
Hi to be honest not sure our children are all over 15 and we took our daughter who was over 17 so we went out of an evening.
0
Votes
Kim L
1 July 2018|
Answer
Response from Jane D | Reviewed this property |
You need to get in touch with the hotel as I have only been a guest at this hotel. Sorry not to be more helpful.
0
Votes
firework-bang
1 June 2018|
Answer
Response from Jane D | Reviewed this property |
Hope you have the mountain view room..noisier but sun all day long...
0
Votes
Room Tips
"We stayed in room 825 which had a sea view, very comfortable by a lift but little noise from other guests..."
hilaryandmark291
25 Sep 2018
Read review
"sea view only otherwise brick wall of next hotel"
markcattell4
22 Sep 2018
Read review
"ask for a room no where near the delivery entrances. You will be awake at 5am!"
Flyer3815
30 Aug 2018
Read review
"EVEN numbered rooms for all-day sun. Bit more traffic noise than other side but MUCH warmer and superb..."
chrispenney2014
4 May 2018
Read review
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