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See all 82 hotels in Puerto de la Cruz

Blue Sea Puerto Resort

936 reviews
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Traveller (435)
Room & Suite (385)
Pool & Beach (109)
Overview
  • Excellent11%
  • Very good31%
  • Average26%
  • Poor19%
  • Terrible13%
Travellers talk about
“canarife palace”(49 reviews)
“hotel bonanza”(10 reviews)
“inter palace”(7 reviews)
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Poolside Bar
4.0 Star Hotel
All hotel details
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Reviews (936)Write a Review
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73
148
119
85
50
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73
148
119
85
50
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All reviewscanarife palacehotel bonanzainter palacesiam parklocal spiritsfree busgreat holidayentertainment staffall inclusive foodloro parquedown hillbit datedplenty of choicebuffet stylestayed all inclusiveevening entertainment ismain town
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1 - 5 of 475 reviews
Reviewed 6 days ago via mobile

Situated in North Tenerife, an hour & a half drive from the south airport. We stayed in the Bonanza Hotel as there are 3 different hotels to the complex (Canaries and Interpalace). Our hotel was lovely, clean, massive rooms with huge balconies. Cleaned every day....More

Thank Diane G
Reviewed 6 days ago

If you rely on the entertainment in this hotel to amuse you, then I suggest that you take a pot of paint and watch it dry! We arrived late on the 28th December, and first impressions were good, loads of Xmas decorations I reception, good...More

Thank Harley373
A TripAdvisor Member
11
Reviewed 1 week ago via mobile

We were so put off by reviews that we very nearly cancelled our trip but so glad we gave it a chance. The hotel staff were extremely friendly and helpful, the entertainment team worked so hard and offered a variety of activities all through the...More

1  Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Writing this on behalf of my grandparents. After paying for an all inclusive get away over Christmas, turned out they were still having to pay for amenities in the hotel - drinks, towels and facilities on site. Was no way accommodating for people with disabilities...More

Thank Jade Ashleigh W
Response from BLS H, Customer Reviews Manager at Blue Sea Puerto ResortResponded 1 week ago

Hi Jade Ashleigh W We are so sorry that your grandparents felt dissatisfied with their stay at our hotel. We apologise for failing in some aspects of our services and promise you that we are committed to improve within our means. Our hotel offers excellent...More

Reviewed 2 weeks ago via mobile

I cannot recall moving out of a prepaid hotel booking anytime before in my 62 years until I demanded a refund from the Blue Star Puerto Resort 4. This “all-inclusive resort” is a miserable, lying fraud, and I’m looking for evidence that the multiple reports...More

Thank Richard S
Response from BLS H, Customer Reviews Manager at Blue Sea Puerto ResortResponded 1 week ago

Dear Mr. Richard S You have spent a lot of your time and energy in discrediting our hotel, with totally subjective arguments that in general, do not serve as constructive criticism. Your information is directly aimed at causing a bad reputation in our businessand in...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Details
Price range
US$61 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Puerto de la Cruz
#26 Luxury Hotel in Puerto de la Cruz
Room types
Non-Smoking Rooms
Details
Price range
US$61 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Puerto de la Cruz
#26 Luxury Hotel in Puerto de la Cruz
Room types
Non-Smoking Rooms
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Traveller (435)
Room & Suite (385)
Pool & Beach (109)
Dining (93)
Hotel & Grounds (327)
Bathroom (16)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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maylilyxu
6 November 2017|
AnswerShow all 5 answers
Response from credicisempre | Reviewed this property |
the south of the island gets better weather. You can book transfers with travel agent supplier or hire a car if you want to explore more of the island.
0
Votes
Kayleigh T
15 October 2017|
AnswerShow all 2 answers
Response from senichallan | Reviewed this property |
Don't go it's rubbish. Didn't even stay one night. Staff were useless, place looked like an old folks home
0
Votes
Leigh T
14 October 2017|
AnswerShow all 2 answers
Response from credicisempre | Reviewed this property |
If you drive car hire os really cheap and its simple to drive (40 mins) to the south for sandy beaches. There are car hire places that allow you to hire for three days for about 54 euros. The town is 15 minutes walk away... More
0
Votes
Room Tips
"The best rooms overlook the pool. The rooms are quite dated."
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"Don't go near this so called 4 star hotel"
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"don't go to this hotel"
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"737 Canarife as good views of pool area and mountains"
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