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Masaru Apartments

517 reviews
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Traveller (259)
Room & Suite (207)
Pool & Beach (70)
Overview
  • Excellent22%
  • Very good48%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
“la paz”(12 reviews)
“tv control”(2 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Poolside Bar
3.0 Star Hotel
All hotel details
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Reviews (517)Write a Review
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All reviewsla paztv controlenglish footballself cateringteide volcanorestaurants and shopslarge poolfirst floorworked finenice hotelhotel facilitieshigher floortennis courtsbotanic gardensthe hotel receptionevening buffetbus service
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1 - 5 of 116 reviews
Reviewed 2 days ago

I've visited Puerto de la Cruz over 20 times and this is still one of the best hotels in town. It's not a luxury hotel or anything like that, but it's clean, the service is good, the food is fine and the pool area is...More

Thank Advisor-Maria
Reviewed 6 days ago

begrudging service. I booked through booking.com and now find that I will be charged for use of a safe in the room and for a tv remote control. For WiFi they give you a code for one device each and no more. All of this...More

1  Thank Kevinorford
Reviewed 4 weeks ago via mobile

Just waiting for cleaners to do our room. Time is over 2pm. Third ask seems to have an infulence, at last. Masaru is well care apartementos but today is a flop. Our room has done the last one in this floor. Perhaps the reason was...More

Thank Mika H
Reviewed 4 weeks ago

We have been to Tenerife many times but not before in the Masaru apartments. This hotel has both positive and negative issues, as most, and the verdict hovers between three and four. I will give a three and hope that the hotel management does some...More

Thank EeroE
Reviewed 15 January 2018

Our Danish travel compagny Spies booked a wrong room so we ended up i a room facing the street with no sun... and it was impossible to get a hold of their guide and we wasnt able to get a room with sun due to...More

Thank Dennis K
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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$56 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (259)
Room & Suite (207)
Pool & Beach (70)
Dining (24)
Amenities (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
AshA1114
17 December 2017|
Answer
Response from clairyM106FY |
Please can you tell the temperature to which the pool is heated?
0
Votes
eilder
11 October 2017|
Answer
Response from Héctor D | Reviewed this property |
Hola, no, es un hotel muy tranquilo y para relajarse.
0
Votes
Google Translation
Stacey G
18 July 2017|
Answer
Response from oracle85 | Reviewed this property |
The town at bottom of hill has more bars etc
0
Votes
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12345611
Room Tips
"The upper floors have a great view."
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"Get a room towards the garden and pool! The street sides can be noisy and the north side in addition may be..."
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"Pick a room with pool wiev to get a quiet room with sun"
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"Away from the big road."
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