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La Carabela Apartments

About
Location
Cleanliness
Service
Value
Property amenities
Pool
Wheelchair Access
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Indoor pool
Outdoor pool
Laundry Service
Non-Smoking Hotel
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Room features
Kitchenette
Non-Smoking Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Budget
Quiet
HOTEL CLASS
Location
Full view
91Great for walkers
Grade: 91 out of 100
317Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
Reviews (298)
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114 results
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36
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17
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LanguageEnglish
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15
36
29
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17
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All reviews cleaned every day except sunday budget apartments small outdoor pool sharp knife excellent supermarket boil water minute walk german tourist mount teide bars and restaurants self cater apartment hotel la paz area resort centre clean towels plaza del charco up hill
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1 - 5 of 114 reviews
Reviewed 6 November 2018

I found the staff to be friendly and helpful. The room was clean and the cleaner was efficient. I found the beds to be hard and the pillows insufficient. The hotel itself was unremarkable. Set on a table-step of a mountain, there were quite a...More

Date of stay: October 2018
Thank Skippy422
Response from Qmanagerservice, Director de Recepción at La Carabela ApartmentsResponded 7 November 2018

Good Afternoon; First of all thank you for sharing your thoughts about your stay at Apartamentos La Carabela on TripAdvisor, and for having chosen us as the destination of your holidays. Again, thank you for your kindness and trust. We hope to see you soon....More

Reviewed 19 September 2018 via mobile

We came here dreading it after reading the negative reviews,we needn't have worried as the hotel is lovely with really friendly staff,our room didn't have a kettle or toaster but we just needed to ask and it was brought right up to us.the rooms are...More

Date of stay: September 2018
1  Thank dorothymcgr
Response from Qmanagerservice, Director de Recepción at La Carabela ApartmentsResponded 25 September 2018

Good afternoon dorothymcgr; Thanks so much for sending us your review and we are pleased that was satisfactory. We hope to see you soon. Best Regards

Reviewed 9 August 2018 via mobile

No kettle, no hairdryer, one receptionist helpful, one absolutely useless. Single beds uncomfortable, pillows disgusting, sometimes cold water doesn't work in shower, and the two tea cups were different sizes. The balcony overlooked what looked like a garden dump. It was a thoroughly miserable place....More

Date of stay: July 2018
2  Thank Escapee54
Reviewed 18 July 2018 via mobile

We have just had 10 nights here Weather was ok but sun took a long time to come out Hotel is up the mountains so one hell of a walk back If don’t like walking this hotel not for you Hotel was clean and rooms...More

Date of stay: July 2018
1  Thank Kerry A
Response from Qmanagerservice, Director de Recepción at La Carabela ApartmentsResponded 19 July 2018

Good Afternoon Mr. Kerry; Thanks so much for your review on tripadvisor and or highlight our clean and rooms. Best Regards

Reviewed 20 June 2018 via mobile

Just horrendous. Awful rude staff. Construction work happening outside. Smell was vile. Very very old fashioned and misleading description. I wouldn’t cook in there if you paid me to. Bathroom just horrendous. There is no way in a million years this is a 3 Star...More

Date of stay: July 2017
1  Thank clbblackpool
Response from Qmanagerservice, Director de Relaciones Públicas at La Carabela ApartmentsResponded 22 June 2018

Good Morning; Thank you very much for sharing your comments on tripadvisor We regret that your stay has not been satisfactory. regards

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Questions & Answers
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Sarah M
26 April 2018|
AnswerShow all 4 answers
Response from Pasaatituuli | Reviewed this property |
I've been to Puerto de la Cruz five times and as far as I know the only place for night swimming is the sea and it is not recommended. La Carabela's pool hours are strict.
0
Votes
Pat F
8 February 2018|
Answer
Response from Qmanagerservice | Property representative |
Good Morning Mr. Edward. ¿Have you made allready a book or have you want to make one? If is the second option we ´ll need more information, for example; persons, check in and check out, breakfast or half board. It would be... More
0
Votes
Google Translation
NaomiiLeeLA91x
21 January 2018|
AnswerShow all 5 answers
Response from Qmanagerservice | Property representative |
Good Morning; Yes we have. Regards
0
Votes
Google Translation
Room Tips
"Take a kettle"
markhQ5376KM
26 May 2018
Read review
"Higher floors have more privacy"
Pasaatituuli
28 Mar 2018
Read review
"Specify higher level if you want the views"
Bertie842017
18 Oct 2017
Read review
"None just do not book at all"
dawnwL4008ZY
18 Oct 2017
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PRICE RANGE
US$31 - US$60 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la carabela apartments hotel puerto de la cruz
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
76
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