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Apartamentos Casablanca

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Apartamentos Casablanca
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1,691 Reviews from our TripAdvisor Community

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Showing 1,102: English reviews
Chichester, England, United Kingdom
Reviewed 4 weeks ago

As a hotel the Apartamentos Casablanca is very well run, you get comfortable accommodation and well maintained/equipped facilities. There is a friendly and willing attitude from the staff which radiated through the hotel. The main issue which is not immediately apparent when you book is that these apartments are built on the side of a very steep hill, so getting...

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2Thank David L
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear David, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

Weymouth, United Kingdom
Reviewed 4 weeks ago

We first visited Apartamentos Casablanca when they were first opened and were unsure what to expect on this, our second visit many years later. We were not disappointed. The grounds were immaculate, pool cleaned daily; our apartment was spotless with room service five days a week; kitchen appliances more than adequate; bed linen and towels changed regularly. All the staff...

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2Thank Lynda F
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Lynda, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

Glasgow
Reviewed 19 March 2017

Reception staff helpful on arrival.Good sized 1 bedroom appartment & balcony . Spotlessly clean , every kitchen utensil you can need if eating in. Hairdryer, iron , kettle, microwave and more. Pool towels available , loads of sun loungers. Great location not far from old town. There's a great tapas bar directly across the road , and other nearby restruants...

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2Thank RubyGlasgow
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Ruby, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

Reviewed 17 March 2017 via mobile

Stayed here for 7 days as we had planned a 2 day trek up to Teide and the location is good. Now that's another review It's very quiet at this time of year and the cliental are on the older side but saying that, we found it perfect. The one bedroom apartment is great- very clean and tidy and everything...

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Thank Dionne K
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Dionne, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

Manchester, United Kingdom
Reviewed 16 March 2017

This was our first time at the Apartment/Hotel and we were very happy with our stay. The hotel is modern and stylish and cleaned to a high standard. The bar/restaurant area serves a good selection of food and drinks that are reasonably priced. The pool is a decent size and very clean and not too cold. There are plenty of...

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2Thank kaz3699
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear customer, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

Yorkshire
Reviewed 13 March 2017

We booked Casablanca on the recommendation of somebody who stays there every year. We were very impressed with the facilities available - bowling green, large swimming pool, games room, gym,restaurant,laundry etc. and all the staff were pleasant and very helpful. The apartment had a lovely large living/dining room, excellent kitchen with modern fitments and microwave, fridge, cooker, coffee maker, sandwich...

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1Thank Margeurita
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Margeurita, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

manchester
Reviewed 12 March 2017

We stayed here for 10 nights, I can honestly say there where know faults at all we stayed in a one bedroom apartment, the kitchen is well equipped with everything you need, they even provide washing up liquid, toilet rolls, bin bags, the cleaners came everyday with clean towels and cleaned apartment apart from two days which was great, the...

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1Thank betsy07
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Betsy, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

Finland
Reviewed 9 March 2017

I have stayed at the Apartamentos Casablanca for five times already and next time I'll go to Puerto de la Cruz I'll definitely go back. The apartments are clean and very well equipped. The staff is friendly. Once I've had to use the self service launderette and it was easy and fast to use. Location on the hill is good,...

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3Thank Alien30
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear customer, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

New York
Reviewed 6 March 2017

This is a timeshare property. Everything is a little old but usable. We would rate it three stars as far as up to date. However, it was clean. The bathroom was a bit awkward. There is a kitchen, living room, and bedroom. There is one TV in the living room. There was a terrace. They gave us a drying rack...

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1Thank NYWanderer
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear customer, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

Manchester, England
Reviewed 3 March 2017 via mobile

We stayed here for our first family beach holiday and we were not disappointed. The hotel is very clean and the staff always seemed to be cleaning the pool area, tidying the garden, emptying bins etc. All the staff were friendly and professional, from taking our luggage to the room on arrival to giving us information about things happening in...

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4Thank kalmk
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Kalmk, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We consider our apartments to be comfortable and modern, ideal for an enjoyable stay. Situated in a residential area of Puerto de la Cruz, with wonderful views of Teide and the Orotava Valley, just 800m walk from the centre and the seawater pools Lagos Martianez. Nearby you can find supermarkets, shops and restaurants. Our studios with sleeping area and 1 or 2 bedroom apartments have fully equipped kitchenettes and private bathroom with bath and shower and are equipped with a hairdryer. The kitchen area includes a full cooker with oven, refrigerator, coffee maker, juicer, toaster and microwave. The apartments also boast satellite TV, direct dial telephone, a safe and personal Wi-Fi. Cleaning is carried out 5 times per week, with the change of bed linen twice a week and towels every other day. Baby cots and highchair are available on request free of charge. Our cafe bar offers continental breakfast with thermal carafes service and a wide and varied menu of combined dishes. We also have 24h reception service, gym with special prices for our clients, games room, pool table, table tennis, Internet access, coin laundry and an outdoor swimming pool with access for disabled guests and a separate pool for children. Entertainment program is provided throughout the year and an additional program for children during the summer. On request and with extra charge we also organize shuttle service from/to the southern airport (Reina Sofia). ... more   less 

Additional Information about Apartamentos Casablanca

Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: €34 - €82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos Casablanca 3*
Number of rooms: 287
Reservation Options:
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartamentos Casablanca Tenerife/Puerto De La Cruz
Hotel Style:
#2 Family Hotel in Puerto de la Cruz
#3 Best Value Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Apartamentos Casablanca staff and other travellers.
170 questions
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Questions? Get answers from Apartamentos Casablanca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms end up in the shade by midday! We had a room at the back of the building and we had sun right from the morning until sunset!”
joelleg296, 21 Apr 2017 | Read review
“Try to get a south facing pool view”
BarneyEdinburgh, 6 Apr 2017 | Read review
“Block 5 pool facing was perfect. Some rooms face main road.”
RubyGlasgow, 19 Mar 2017 | Read review
“Blocks 8 to 10 seem to get the sun.”
Margeurita, 13 Mar 2017 | Read review
“As far as we are concerned, all rooms appear satistactory”
AllanC88, 1 Mar 2017 | Read review
5 of 5