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Hotel Botanico & The Oriental Spa Garden

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1,385 Reviews from our TripAdvisor Community

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Showing 856: English reviews
London
Reviewed 25 October 2016 via mobile

In summary - a lovely hotel with a well-deserved excellent reputation. I had an excellent holiday end would probably go back. Just a few things which could be improved considering it's a 5 star hotel. On arrival I was greeted with a 'Welcome drink' which was a nice touch. I was given a spacious corner room which had a view...

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Helpful?
1Thank EstherRJ
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. EstherRJ, From The Botánico Hotel we want to express our heartfelt thanks to you for your stay with us and for your positive feedback. We really appreciate the moment of your time taken to share your experience with other travelers. I will transmit your feelings to the staff and we are glad to know you have enjoyed the...

Oxford
Reviewed 23 October 2016

We have just returned from a week spent at the hotel Botanico. Our stay was wonderful and the attention to detail in this hotel is just amazing. The room was lovely and we appreciated that our daily English newspaper was delivered there every morning.. We had BBC1, BBC2 and ITV, so we were able to keep up with our favourite...

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Helpful?
Thank PhoebeK
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. PhoebeK, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team. We look forward to welcoming you back home...

London, United Kingdom
Reviewed 21 October 2016 via mobile

The hotel was brilliant. As soon as we arrived our room was ready , a spectacular pool view with a balcony. A quiet and peaceful hotel, we had no troubles and the staff were brilliant. The spa was brilliant as well with an inside pool and jacuzzi as well as a sauna and steam room. The gardens were spectacular and...

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Helpful?
2Thank Danny32002
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you very much for this review about your fantastic holiday in The Botánico Hotel. We are very glad to know that you were very satisfied with the Spa, the relaxing atmosphere and the gardens We hope to welcome you once again at Hotel Botánico & The Oriental Spa Garden. Best Regards, Gustavo Escobar Hotel Manager

Brighton, United Kingdom
Reviewed 21 October 2016

After 10-day stay here in October, I couldn't recommend the Hotel Botanico & Oriental Spa Gardens more highly. It's not ultra-modern and it’s not too big and not too small (252 rooms), but it is extremely comfortable, exceptionally well presented and brilliantly run. For me, the key qualities that elevate it from an exceptional hotel to a stellar one are...

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Thank Bill B
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. Bill B, Thank you very much for your very motivating support and kind words. Your comfort and well being is our most important aim and is therefore a great satisfaction for us to ascertain, everything has been to your liking and that you enjoyed your holiday with us. Thank you very much also for sharing your experience on...

Reviewed 18 October 2016 via mobile

This is the second time we have stopped here and although it's slightly dated it's just beautiful..... breakfast was delicious and so much choice. My only complaint is that the pillows really needed replacing.

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Thank Snippetsss
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Snippiness, Thank you for your preference in selecting Hotel Botánico & The Oriental Spa Garden for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is truly a pleasure for our team to know that you have appreciated our exclusive facilities and rooms created for each of our...

Pontefract
Reviewed 17 October 2016

We have just returned from a lovely holiday at this hotel. The staff are very attentive and the breakfasts are varied and plentiful. The spa and treatments are amazing and it is very relaxing down by the spa pools. The restaurants are very busy and the Spanish one had poor service and poor food. The hotel needs to be aware...

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Thank Maz445
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, We would like to thank you for your comments on this tripadvisor´s website and to let us know your feedback regarding your recent stay in Hotel Botánico & The Oriental Spa Garden. We are happy that you relished the friendliness of the staff, the service that cannot be faulted, the well laid buffet, and we are pleased to...

Edinburgh, United Kingdom
Reviewed 17 October 2016

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Thank V7836UVmarym
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Watford, United Kingdom
Reviewed 17 October 2016

This hotel was just a wonderful experience. From check in to check out we enjoyed every minute. Service, food, room, spa area, atmosphere. Even a golf putting green and practice area. All were great. The area suffers from less reliable weather patterns than the southern part of the island, so the hotel needs to offer its own attractions and it...

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1Thank Old_Happy_Wanderer
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Thank you for choosing Hotel Botánico & The Oriental Spa Garden for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional experiences are...

Ballyclare
Reviewed 16 October 2016

My wife and I are just back from a wonderful holiday at Hotel Botanico in Porto de la Cruz Tenerife. The hotel and grounds were absolutely beautiful. We had a Junior Suite which was huge, one room, but it was big and very comfortable. we looked out over the town to the ocean. The hotel have 4 restaurants, one by...

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2Thank D2886TXpeters
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, We would like to thank you for your comments on this tripadvisor´s website and to let us know your feedback regarding your recent stay in Hotel Botánico & The Oriental Spa Garden. We are happy that you relished the friendliness of the staff, the service that cannot be faulted, the well laid buffet, and we are pleased to...

Reviewed 15 October 2016 via mobile

My parents took me here 20 years ago and I had such fantastic memories. Looking for some winter sun, I booked it for me and my husband and it hasn't disappointed! Just so beautiful, fabulous service, food and stunning room (jnr suite). Fantastic spa and facilities and great location as so close to everything, yet as soon as you step...

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1Thank Pu33le501
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Firstly thank you for choosing Hotel Botánico & The Oriental Spa Garden and for sharing your feedback with the travelers of TripAdvisor. We are truly delighted to know that you have enjoyed an overall pleasant stay with us and that you have appreciated our hotel’s spa and facilities created for you to experience unforgettable moments during your stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: €181 - €594 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Romantic Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Botanico & The Oriental Spa Garden staff and other travellers.
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Questions? Get answers from Hotel Botanico & The Oriental Spa Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool side rooms have great views of the mountains”
 of 5 bubbles U7769YPsusanb, 24 Nov 2016 | Read review
“Sea view rooms get less sun than those facing the mountain. We loved the mountain view.”
 of 5 bubbles janetw78, 17 Nov 2016 | Read review
“216 is excellent.”
 of 5 bubbles thauken, 16 Nov 2016 | Read review
“Room with mountain view (El Teide)”
 of 5 bubbles gordonmcgill1, 14 Nov 2016 | Read review
“All rooms are good”
 of 5 bubbles K743FOsues, 3 Nov 2016 | Read review
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