We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Botanico & The Oriental Spa Garden

Hotels.comUS$191*
View Deal
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$197*
US$191*
US$197*
US$197*
US$191*
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden
Panoramas (44)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,514 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Botanico & The Oriental Spa Garden
See the most recent reviews
Showing 929: English reviews
Lower Largo, United Kingdom
Reviewed 3 weeks ago via mobile

We are very regular clients of Botanico and as we near our thirtieth visit we consider this hotel and spa to be in a league of its own. General Manager Gustavo Escobar is in his third year and has made many big improvements which have added to the amenities and attraction of this very welcoming and well run 'Leading Hotel...

 Report
Helpful?
Thank LARGOBAY
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear LARGOBAY, Thank you for your kind review once more time. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case even more if you have stayed with us several times. We are pleased to know that you...

England
Reviewed 3 weeks ago

Visited 2 weeks ago, our second time at the Botanico. Its a lovely, sophisticated hotel. If you are into Spas, there is a wide range of daily activities within the Spa Garden. If you just want a quiet, peaceful rest you can sit in the lovely gardens surrounding the hotel and need not leave the hotel for your whole stay....

 Report
Helpful?
Thank daisynook2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear daisynook2, Thank you so very much for your special compliments; which we have proudly shared with all the team. It was an enormous pleasure to have you staying with us for the second time enjoying The Spa, the daily activities and the peaceful ambience. We are delighted that you enjoyed your stay so much and were made to feel...

Henley on Thames
Reviewed 22 March 2017

We stayed here for a week at the end of January when the grey skies of England got too much for us and a quick fix of winter sun was needed. The hotel is about as far away from the airport as you can get on Tenerife - about an hour's drive - so the transfer included by booking through...

 Report
Helpful?
1Thank Freeman1948
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Freeman 1948, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed al our services and facilities in special the gardens and...

Taunton, United Kingdom
Reviewed 22 March 2017

I stayed in this hotel as an overnight stop for work. The whole place is very plush. Extremely clean, excellent staff and food. We were looked after very well and had everything we needed, including a lovely fluffy bathrobe and slippers! Continental breakfast delivered to the room, as we had to leave early, was a bit bread heavy and slightly...

 Report
Helpful?
Thank Melanie Q
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Melanie Q, Thank you very much for choice The Botánico Hotel as you place as an overnight stop for work, It was a huge pleasure to know you have enjoyed our cleaners , the staff service and our food, that all is our satisfaction. We are looking forward to welcoming you back on your second visit for a real...

Southampton, United Kingdom
Reviewed 21 March 2017 via mobile

There are many positives about the Botanico: the gardens are lovely and well kept; the staff are outstandingly helpful and welcoming; the room was perfectly ok. We were a bit disappointed with the restaurant (La Parrilla), which served boring Euro-food and which was really not worth the price. I would like to see a variety of fresh foods with a...

 Report
Helpful?
Thank chemistatlarge
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team. We look forward to welcoming you back home on...

Reviewed 21 March 2017 via mobile

I rarely write reviews but feel I must in this case. This is the most wonderful hotel with the most friendly helpful staff I have ever visited , and I have visited a few! The Spa is wonderful , just sit relax around the pool or visit the indoor spa and try the treatment rooms. It is super clean and...

 Report
Helpful?
Thank Dave F
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. Dave F, Thank you for choosing Hotel Botánico & The Oriental Spa Garden for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to...

Kingston-upon-Hull, United Kingdom
Reviewed 20 March 2017

Sorry a late review, but better late than never as this hotel rates a mention. I visited the resort in October 2016 with some girl friends for a 'girly' week away. The hotel was recommended by a friend and it certainly lived up to expectations. The open/reception areas are beautiful and immaculately kept, bedrooms although a little small were well...

 Report
Helpful?
Thank vronid2016
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear vronid2016, Thank you for choosing Hotel Botánico & The Oriental Spa Garden for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional...

midlands
Reviewed 20 March 2017

booked the ambassador suite which was faultless. the service here was fantastic,But it was the food that let it down.Portions in all the three restaurants were abysmal. The hotel,.though fantastic is starting to feel a little jaded and unloved.Nowhere more so than in the restaurants,particularly the Italian one.artex and mirrored ceilings? after paying such a price it was disappointing to...

 Report
Helpful?
1Thank MidlandsBigreg
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr MindlandsBigreg, Thank you very much for taking the time to review us in TripAdvisor. Your suggestions are very important to us, we are very sorry, for the problems with the food. Your suggestions and comments will be taken into account in our hotel. We look forward to seeing you again. Yours sincerely, Gustavo Escobar Hotel Manager

Nottinghamshire, United Kingdom
Reviewed 19 March 2017

We ended up here by default due to tripadvisor over booking our original accommodation. The hotel was very impressive on arrival and the flow of check in was brilliant. (However the ever present photo's of President Assad in the foyer and downstairs gents toilet were a little off putting!) We stayed in an ambassador suite which was lovely, please beadvised...

 Report
Helpful?
Thank colleen p
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guests, we would like to highlight that we very much praise and respect the opinions of all our guests and are deeply thankfull for your feedback and for taking the time to share your experience with us and other users. On this occasion we feel however that we must clarify some of the information mentioned on this review which...

Worcester, United Kingdom
Reviewed 17 March 2017

This hotel is well worth its 5 star rating. The rooms, public areas, and facilities are truly outstanding. But it is the staff that make this hotel a great place to stay. There is a choice of 3 restaurants Italian. Spanish and Oriental we tried them all and felt that the Italian, run superbly by Suzanne, was the best, I...

 Report
Helpful?
1Thank Nicholas001
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Nicholas001, Thank you for your preference in selecting Hotel Botánico & The Oriental Spa Garden for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to meet your expectations, as our guests’ satisfaction is our most important goal. We are glad to read that our Spa, exclusive...

1,696 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1153)
Viewed
Dining (202)
Viewed
Pool/Beach Area (63)
Viewed
View from Room (96)
Viewed
Room/Suite (102)
Viewed
Family/Play Areas (14)
Viewed
Bathroom (35)
Viewed
Hotel & Grounds (375)
Viewed
Business Centre/Function Rooms (1)
Viewed
4:11
Videos (2)
Viewed
Other (263)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (490)
Viewed
Ambassador Junior Suite (51)
Viewed
Amenities (89)
Viewed
Double Deluxe Room (39)
Viewed
Pool (16)
Viewed
Dining (45)
Viewed
Suite Atico Jacuzzi Reina Sirikit (106)
Viewed
Suite Presidential Bill Clinton (85)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (13)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Other (24)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Puerto de la Cruz
36.9 km away
Gran Melia Palacio de Isora Resort & Spa
40.6 km away
Vincci Seleccion La Plantacion del Sur
0.6 km away
Hotel Riu Garoe
Hotel Riu Garoe
#1 of 80 in Puerto de la Cruz
723 reviews
Show Prices
Show Prices
Show Prices
40.8 km away
IBEROSTAR Grand Hotel El Mirador
39.1 km away
Royal Garden Villas
Royal Garden Villas
#1 of 57 in Costa Adeje
701 reviews
36.9 km away
RedLevel at Gran Melia Palacio de Isora
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: €153 - €351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, TravelUp, Hotwire, Hotels.com, Priceline and HotelQuickly so you can book your Hotel Botanico & The Oriental Spa Garden reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Spa Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Botanico & The Oriental Spa Garden staff and other travellers.
78 questions
Ask a question

See all questions (78)

Questions? Get answers from Hotel Botanico & The Oriental Spa Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 237 2nd floor has sea view and is quieter than pool view so would request this room again”
MartLin48, 23 Apr 2017 | Read review
“Don't go inter-connecting. More chance of children heard screaming through walls.”
hannahbO8506AQ, 20 Apr 2017 | Read review
“higher rooms better for views”
ianlj0hns0n, 18 Apr 2017 | Read review
“The rooms overlooking the pool and gardens are lovely and on a clear day the views of Mount Teide are spectacular”
296joannem, 8 Apr 2017 | Read review
“Ask for a sea view”
daisynook2, 1 Apr 2017 | Read review
5 of 5
Hotels.com
US$191* /night
View Deal
Booking.comUS$197
TripAdvisorUS$191
PricelineUS$197
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates