We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsupper poolsteep hillswimming pools arebbc worldhalf boardreception areacourtesy busbar staffhotel caterssaladstay at this hotel againall inclusive packagepublic areasevening entertainmentbreakfast and dinnervisited this hotelclean hotel
Unlucky to be dropped off in error at Blue Seas resorts (see TripAdvisor reviews)
“Quelle horreur” and lucky to arrive at the welcoming Hotel Puerto del a Cruz where a flute of fizz was offered from the manager to us travellers waiting in the queue...More
Response from Dirección H, Manager at Hotel Puerto de la CruzResponded 23 February 2018
Thank you very much for having taken your time to upload such an interesting review of our hotel to Tripadvisor and we are very pleased that our services and installations have been to your total satisfaction.
We have read your comments with great...More
On arrival we were welcomed with lovely glasses of fizz!, by Hotel Manager, the Hotel is very open planned in the reception area, looking out onto one of the Swimming Pools, our rooms were looking out facing Mount Teide which was beautiful, the rooms were...More
Response from Dirección H, Manager at Hotel Puerto de la CruzResponded 22 February 2018
We really appreciate the time you have taken to make us partakers of your satisfaction following your recent stay in the Hotel Puerto de la Cruz and we are very pleased that our services and installations have lived up to your expectations.
This is a lovely hotel the food the bedrooms so very clean the staff and management its a real credit to them there is one thing the entertainment is poor
It sits at the top of a steep hill so walking down is easy 3...More
Response from Dirección H, Director at Hotel Puerto de la CruzResponded 16 February 2018
Thank you for having chosen the Hotel Puerto de la Cruz for your holidays on this occasion and also for sharing your positive feedback with us on Tripadvisor. We are very pleased you enjoyed your stay in our hotel and also that you...More
After one night at the hotel San Antonio-Puerto which had terrible rooms we moved to the hotel puerto de Cruz.
This is a true four star hotel, the staff are really nice and friendly.
Rooms are well equipped and a good size ( try to...More
1 Thank Stuart & Janice W
Response from Dirección H, Director at Hotel Puerto de la CruzResponded 14 February 2018
Dear Stuart & Janice W,
Firstly we would like to thank you for having taken your time to upload your valuable feedback to Tripadvisor for the knowledge of other travelers who are looking for a place to stay. This is very important to us.
We actually had a room booked in Hotel Weare La Paz but were moved (& upgraded to half board) as they were overbooked. We knew immediately, when greeted with a glass of fizz, that this was a strike of luck!
The room was lovely: big...More
Thank Lucy S
Response from Dirección H, Director at Hotel Puerto de la CruzResponded 9 February 2018
Dear Lucy S,
Thank you very much for sharing your positive feedback with us further to your recent stay,and also for the good rating you have given us. We are very pleased that the change of Hotel was to your satisfaction.
We have read your...More
Response from Dirección H | Property representative |
Dear Knitter2009London, the last shuttle bus that leaves here is at 18,10 hrs and the last shuttle bus back to the Hotel from the Martiánez Shopping Center is at 18,30 hrs.
Best regards, the Management.