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4Dreams Hotel

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4Dreams Hotel
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324 Reviews from our TripAdvisor Community

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A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed yesterday NEWvia mobile

Had my doubts about staying here after reading the reviews, and when we arrived after a gruelling 12 hour journey were made to wait at the reception desk until he finished a phone call, I thought they were right. How wrong could I be! He apologised for keeping us waiting, and booked us in promptly. Our room was lovely, based...

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Helpful?
Thank A TripAdvisor Member
Hotur P, Director de Recepción at 4Dreams Hotel, responded to this review

Dear guest, We thank you for the time invested in sending us your comments and your good rating. We are glad that you had a good stay in our simple and budget hotel. We apologize for the inconveniences you could detect in your stay with noises and smoke. Unfortunately not all people are respectful of the rules. However, as you...

Reviewed 4 days ago NEWvia mobile

Lovely room. Very clean. Toiletries in bathroom. Very attentive staff. The light in the bathroom was fixed immediately. Good breakfast ......lots of choice including fresh fruit. Can't fault it. Situated in a pedestrian area close to the seafront with lots of bars and restaurants nearby.

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Helpful?
Thank CathySWorcester
Hotur P, Gerente at 4Dreams Hotel, responded to this review

Dear CathySWorcester, Thank you for sharing your experience here on TripAdvisor.com. We were really happy to read that you rated many aspects of your stay highly. It is always a pleasure to receive such positive feedback from our valued guests. Kind regards.

Daventry
Reviewed 6 days ago NEW

We enjoyed our stay, but there are certain things to be aware of: the hotel is situated in a quieter part of the pedestrian zone within a short walking distance of all the amenities and the harbour, but this meant that vehicle access is difficult without knowledge of the one way system and we had to hire a taxi to...

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Helpful?
Thank Panteleon
Hotur P, Director de Relaciones Públicas at 4Dreams Hotel, responded to this review

Dear Panteleon, We thank you for the time invested in sending us your comment and your positive words regarding your stay in our Hotel, located in a quiet pedestrian street of the Historic Center of Puerto de la Cruz. Inform you that there are 2 parking possibilities nearby: 1.- Free, surface, for more than 2,000 cars in the Fishing Pier,...

Espoo, Finland
Reviewed 1 week ago NEW

Location was excellent and breakfast desent but those were basicly only positive things with this hotel. Room itself had a strong smell of mold which stained in all of our clothes. Residents in one floor below were smoking and all fumes went to our room. Toilet worked only if you didn't use it more than once per hour. WI-FI was...

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Helpful?
Thank Ventti
Hotur P, Director de Relaciones Públicas at 4Dreams Hotel, responded to this review

Dear guest, Our average valuation in the more than 2.000 opinions that we have in the different pages of Internet place us in a remarkable score. Undoubtedly, most of our customers value our value for money. We regret that your feeling was different. We were 24 hours at your disposal at Reception, if you had informed us of the details...

Virginia Water, United Kingdom
Reviewed 2 weeks ago

Tired looking hotel ,cracks in shower & sink ,beds ok but look like something you'd buy for an overnight guest at home not for hotel .Don't think the floor was swept all week .My room (409) was next to a plant room for something that would make loud clanking sounds at random times during day & night when I complained...

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Helpful?
Thank Paulrobbo369
Hotur P, Gerente at 4Dreams Hotel, responded to this review

Dear Paul, We apologize for any inconveniences you may have experienced during your stay in the hotel's most economical Double Room for single use, and the only one that has a wall with the elevator. We forwarded your comment to the Maintenance Team to check both the wifi and the noise of the engine and the possibility of acoustically isolating...

Ilminster, United Kingdom
Reviewed 3 weeks ago via mobile

Tired and in need of refurbishment. Uncomfortable beds. Everything in the room worn. Breakfast buffet unexciting. Good wifi in the room though. Access on foot only. Quiet location a hundred paces or so from the noisy main square.

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Helpful?
Thank geoff n
Hotur P, Gerente at 4Dreams Hotel, responded to this review

Dear guest, We apologize if we have not met your expectations at 100% and regret that you have not valued the price paid for your Bed&breakfast during the High Season in the Canary Islands, with the location and free services you enjoyed such as WiFi, fridge and TV with English channels in your room, pool, 24 hour reception in a...

Woking
Reviewed 4 weeks ago

Stayed for 5 nights in Feb. Brilliant location , close to lots of good restaurants, shops and the sea front all within 5 mins walking. Hotel very clean. Good selection at breakfast - always beautifully presented. Lot of noise from street late Saturday night but otherwise very quiet. Rooftop pool a bonus. Really pleased we chose this hotel.

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Helpful?
Thank Sarahj611004
Hotur P, Director de Relaciones con Clientes at 4Dreams Hotel, responded to this review

Thank you very much for your positive comment, it helps us to continue working and improving day by day. We hope to see you again on your next visit to Puerto de La Cruz. Best regards, 4Dreams Hotel

New Forest, United Kingdom
Reviewed 14 February 2017

I was a bit apprehensive about this hotel when my friend booked it as to how cheap it was and some of the bedbug comments. But I have spent a week here and cant praise it high enough. The staff are great and the housekeeping it spot on. The Hotel is in the best part of town not noisy. I...

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Helpful?
Thank lindaforbes1
Hotur P, Director de Relaciones con Clientes at 4Dreams Hotel, responded to this review

Dear LInda, We are delighted that you enjoyed a pleasant stay in our Hotel. Our efforts are always directed towards that goal. Thank you very much for taking the time to rate our establishment and for your positive words. It is true that a long time ago we had a problem with insects in a few rooms but fortunately the...

Dublin, Ireland
Reviewed 1 February 2017

I stayed here for a long weekend in late January. My single room got upgraded to a larger suite with a sun terrace which was very kind. The room was spotlessly clean and had a fridge and a flat screen TV. You can get a kettle from reception if you want one. The pool/sunbed area on the roof is lovely...

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Helpful?
1Thank joanne_psi
Hotur P, Gerente at 4Dreams Hotel, responded to this review

Dear Joanne, Thank you very much for your detailed feedback and kind words. We are glad you spent great time with us and we assure that in 4Dreams Hotel as well as everywhere in Puerto de la Cruz, tourists from all countries, cultures and nationalities are welcome and treated equally. Best wishes, take care and see you soon!

Tenerife, Spain
Reviewed 29 January 2017

I stayed here for week with a friend ... the room we had was very dull and needs a lot of T:L:C .. if fact when you look at all the hotel it needs a lot renovating work done to it ..The photos of the place most be of the suite rooms ..So in my opinion you are lead to...

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1Thank robertah2014
Hotur P, Director de Recepción at 4Dreams Hotel, responded to this review

Dear Roberta, Thank you for taking the time to evaluate our simple establishment. All rooms of the Hotel are absolutely different from each other and there is no possibility to publish photos of each and every one of them so a demonstrative choice is made of all room types, both exterior and interior. We can assure you that all the...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge

Additional Information about 4Dreams Hotel

Address: Calle Agustin de Bethencourt 14, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: €31 - €66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — 4Dreams Hotel 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
4Dreams Hotel Tenerife/Puerto De La Cruz
Hotel Style:
#5 Best Value Hotel in Puerto de la Cruz
#8 Family Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from 4Dreams Hotel staff and other travellers.
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Questions? Get answers from 4Dreams Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Out facing rooms are probably quieter, outside of Carnival season”
 of 5 bubbles Panteleon, 17 Mar 2017 | Read review
“Maybe suitable for young adults but not for family with children.”
 of 5 bubbles Ventti, 16 Mar 2017 | Read review
“avoid a room near the lift end”
 of 5 bubbles Paulrobbo369, 9 Mar 2017 | Read review
“Take ear plugs incase”
 of 5 bubbles lindaforbes1, 14 Feb 2017 | Read review
“Top floor!”
 of 5 bubbles joanne_psi, 1 Feb 2017 | Read review
5 of 5