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Sol Puerto Playa Hotel

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410 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Lancashire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 26 October 2016

never been before to tenerife the hotel was good for the price we payed a bit dated, not a 4 star but it was clean and the staff was nice and friendly the only bug bear was the sun beds not a good one between them! the food was nice and a lot of choice you could find something that... More 

Helpful?
Thank djmac1980
SolParqueSanAntonio, Guest Experience at Sol Puerto Playa Hotel, responded to this review

Dear djmac1980, Thank you for the time you have spend to send us your opinion. Yes we do offer a very good value for money it is worth, and I am glad you do appreciate. We are and we will continue generating more value for our guest and improve every day. Thank you for helping us Kind Regards Dean Gorrín... More 

Budapest, Hungary
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016 via mobile

Great hotel for a great price. Friendly staff. The food very tasty. The room clean and contain everything that you need. You can parking around the hotel for free. The beach very close for the hotel (black sand).

Helpful?
1 Thank Zsili
SolParqueSanAntonio, Guest Experience Manager at Sol Puerto Playa Hotel, responded to this review

Dear Zsili, We so happy to know that you have spent a lovely time with us and you did like our services. We work hard to get that feeling in each guest that we have. Hope to see you soon again Kind Regards Dean Gorrín Guest Experience Manager More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 October 2016

I have never given a low grade before. Most of the staff are friendly (not the resteraunt manager). The Hotel is basic, run down with a small swimming pool. The food is just about o.k. you can't have a drink of water for Free with you're meal, this i believe is against human rights, my partner had to take tablets... More 

Helpful?
Thank Seasid
SolParqueSanAntonio, Guest Experience Manager at Sol Puerto Playa Hotel, responded to this review

Dear Stephen Seasid We appreciate the time and effort spent in us with comments where we reiterated his opinion about our services, since the customer reviews are for us a source and tool for continuous improvement and support of our efforts to meet the expectations of our customers . We hope that what happened does not adversely influence when making... More 

Travellers are raving about these Puerto de la Cruz hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2016

Centrally located. Staff were very friendly and gave great service. Ad to pay extra for a safe in the room. Room was comfortable and a good sea view. Was on B&B basis and found the food to be very good.

Helpful?
2 Thank david m
SolParqueSanAntonio, Guest Experience at Sol Puerto Playa Hotel, responded to this review

Dear david m, We really appreciate all your nice comments about the hotel “Sol Parque San Antonio”. We are very glad to read that you have spent a lovely time in our hotel. It is a big pleasure to know that you considered that our staff is friendly and helpful. We are looking forward to welcome you here once again... More 

Manchester, United Kingdom
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 September 2016 via mobile

Where to start.. We booked a romantic weekend away on the hotels website.. We checked in 4 days above and told we had priority check in. On arrival we waited at reception for 20 minutes whilst they were dealing with other guest issues.. The room was old, dirty and dated. The toilet was broke and no furniture on the balcony.... More 

Helpful?
1 Thank livelyme
SolParqueSanAntonio, Guest Experience at Sol Puerto Playa Hotel, responded to this review

Dear livelyme, I would like to thank you for taking some of your time to let us know your impression about your stay in our hotel. We feel so sorry that our hotel didn’t meet your expectations, especially because we are always trying our best to satisfy our clients’ wishes and requests. We hope that what happened does not adversely... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2016

We stayed 4 weeks at this hotel and had a great time. I would agree with other reviews that it is not a 4 star hotel, but it is very clean and the staff are wonderful. Due to health reasons I always take a long break so we often choose a cheaper hotel. Unusually for us we went Half Board... More 

Helpful?
1 Thank Charlie F
SolParqueSanAntonio, Departamento De Guest Experience at Sol Puerto Playa Hotel, responded to this review

Dear Charlie F Thank you very much for your comments on your last vacation. It is an honor for us to know that both our facilities, staff and services have met the most of your expectations. We hope to welcome you again in the very near future. Kind Regards :D Dean Gorrín Guest Experience Manager More 

Maastricht, The Netherlands
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 August 2016

Like all the hotels in the north of tenerife, they need an upgrade. Also this hotel needs an upgrade. It is a nice hotel, on walking distance to Loro parque and that was the reason why we choose this hotel. It takes 15min to walk to loro parque and it takes 25min to walk to the center of puerto de... More 

Helpful?
1 Thank Rémy H
SolParqueSanAntonio, Guest Ecperience at Sol Puerto Playa Hotel, responded to this review

Dear Rémy H, We appreciate the fact thah you took the time tu publish you opinions about us, its a great thing, that helpd us to improve. We do have upgraded rooms and we keep doing it until we reach the 100% of the rooms, so we are working hard in that direction to provide the best service to our... More 

Brussels, Belgium
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2016

hôtel situated not far from a place with restaurants en animation. where do you have a hotel where they serve you minute made gambas,steaks and fish a volonté...and have an exellent taste...for a sheap price? the rooms are big enought to have 3 adults with 3 normal beds. the swimming pool is not big but enought; heated.the persons who work... More 

Helpful?
1 Thank philippe b
SolParqueSanAntonio, Departamento de Calidad at Sol Puerto Playa Hotel, responded to this review

Dear philippe b, Thank you very much you letting us your comment in this web side. We feel very good when we know that our guests have had a lovely stayed, that's exactly the target that we like to achieve with everybody. So once again thank you so much. Kind Regards Dean Gorrín Guest Experience Manager More 

Birmingham, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 July 2016

for £25/person per night H.B. you couldn't fault it. clean hotel and rooms reasonable food ,efficient and friendly.it is the closest to center(5min). (10min) to loro park by foot with any chance of parking close to hotel.stayed 3 nights to see festival which was very good.small pool so if you want a weeks relaxing by pool pay twice as much... More 

Helpful?
1 Thank floridabill007
SolParqueSanAntonio, Departamento de Calidad at Sol Puerto Playa Hotel, responded to this review

Dear floridabill007, Thanks for taking a bit of your time to share your feelings about Sol Puerto Playa. Our value for money is excellent plus we are located very closely to the main things of El Puerto De La Cruz without being noisy. Once again thank you very much. Kind Regards Dean Gorrín Guest Experience Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 July 2016

I booked a room for a week at this hotel for a very good price, it was perfectly positioned to be in walking distance of the main streets and beaches but not so close that it was noisy. Breakfast was included in the price and there was a very large selection including full English, pain au chocolat and croissants, fruit,... More 

Helpful?
2 Thank KTomalin96
SolParqueSanAntonio, Departamento de Calidad at Sol Puerto Playa Hotel, responded to this review

Dier KTomalin96, We appreciate the time you spend writing your experiences with us. It makes us very happy that you have had a lovely stayed in our hotel. You will be always well come, it is your second home. Kind Regards Dean Gorrín Guest Experience Manager More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This property is 2 minutes walk from the beach. The hotel Sol Puerto Playa is set at the heart of the tourist resort of Puerto de la Cruz, in the north of Tenerife. Set overlooking the sea, you can enjoy excellent views from the hotel. Stroll down to the Playa Jardin beach from this hotel, cool off in the Atlantic and relax on the volcanic sands. Sol Puerto Playa Hotel is equipped with a sun terrace and outdoor swimming-pool set in a beautiful garden. Take a walk from here to the Plaza del Charco and the small, fishing harbour of Puerto de la Cruz, popular destinations in Tenerife. Loro Parque is only 1km away from the hotel. ... more   less 

Additional Information about Sol Puerto Playa Hotel

Address: Jose del Campo Llarena, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: €50 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Puerto Playa Hotel 4*
Number of rooms: 183
Reservation Options:
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Also Known As:
Hotel Sol Puerto Playa
Sol Puerto Playa Hotel Tenerife/Puerto De La Cruz
Hotel Style:
#12 On the Beach Hotel in Puerto de la Cruz
#22 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Sol Puerto Playa Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sol Puerto Playa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the sound of the sea was very relaxing we had a sea view very nice”
 of 5 bubbles djmac1980, 26 Oct 2016 | Read review
“Not in this hotel”
 of 5 bubbles Seasid, 1 Oct 2016 | Read review
“Asked for a sea view and got one”
 of 5 bubbles N1862XOdavidm, 26 Sep 2016 | Read review
“Rooms are all min or less the same”
 of 5 bubbles 813r_myh, 23 Aug 2016 | Read review
“sans aucun doute la vue sur la mer sauf qu'il y a un terrain de foot entre les deux mais le cote rue c'est non”
 of 5 bubbles 151philippeb, 18 Aug 2016 | Read review
5 of 5
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