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4/3/2018 5/3/2018
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    Apartamentos Turquesa Playa

    7 c/ Antonio Ruiz Alvarez | Urb. Turquesa Playa, 38400 Puerto de la Cruz, Tenerife, Spain
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    4/3/2018 5/3/2018
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    Traveller (31)
    Room & Suite (17)
    Pool & Beach (6)
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    • Excellent17%
    • Very good25%
    • Average46%
    • Poor4%
    • Terrible8%
    3 Jan 2018
    “Basic and Clean”
    8 Nov 2017
    “Misrable, rude staff..food is cheap crap”
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
    All hotel details
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    4 Mar5 Mar
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (47)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 6 reviews

    Reviewed 3 January 2018

    I stayed here with my husband over Christmas in one of the apartments. The apartment was clean and it was cleaned everyday during our stay and the towels were replaced. The apartment was basic, it had a lovely big balcony but no unfortunately no kettle....More

    Thank Bronagh S
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded 4 January 2018

    Dear guest. We are glad to read that you had a pleasant stay in our Apartments, and we want to thank you for taking your time writing and sharing your opinion on Tripadvisor. Best regards, and have a happy year 2018.

    Reviewed 8 November 2017

    We visited this run down, concrete block of a Hotel in September, two families with three teenage children between us. When you first walk in it looks amazing in the foyer, check in felt like I was in a funeral home, not a smile to...More

    Thank Tracy74h
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded 13 November 2017

    Dear guest. We regret that certain details of your stay were not satisfactory. We sure will improve with your suggestions and opinions. Thank you for your visit and best regards.

    Reviewed 28 August 2017 via mobile

    Stated here with a large family group first impression were all good with a lovely reception area. Rooms weren't to bad we were on 5th floor so had great view from balcony and also an added bonus of an entrance to a roof terrace with...More

    Thank mizgally
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded 30 August 2017

    Dear guest. We apologize for this circumstance. It is possible that a part of our staff, because of the language barrier, was not too talkative or effusive, but this is something we must correct, and we will do so. Thanks for comments about this subject....More

    Reviewed 29 March 2017 via mobile

    Checked in late on the 23rd of March. The reception area is very nice and well maintained. We stayed in room 410 overlooking the pool area. The rooms are tired and need some updating but overall not bad for the price. We stayed on a...More

    Thank Richsmith196
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded 31 March 2017

    Dear guest. We appreciate your feedback, and will take note of your remarks. Thanks for sharing your opinion. Kind regards.

    Reviewed 28 November 2015 via mobile

    To start from the positives hotel is in a good location about 5 min walk to the beach and 10-15 min walk from the city centre. Hotel is clean and tidy. Onto the negatives All inclusive does not include: WiFi have to pay separately from...More

    1  Thank ViktoriaBach
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded 30 November 2015

    Dear guest. Thank you for your opinion. We regret that your stay was not as satisfactory as you expected. I would like to inform you that all collaborators an agencies have the schedule and the all inclusive service description. The jacuzzi which you mention does...More

    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$80 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, HotelQuickly, Priceline, bedfinder AG, Agoda and getaroom.com so you can book your Apartamentos Turquesa Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Apartamentos Turquesa Playa Hotel Puerto De La Cruz ,
    • Apartamentos Turquesa Playa Tenerife/Puerto De La Cruz
    Add Photo Photos
    Traveller (31)
    Room & Suite (17)
    Pool & Beach (6)
    Dining (1)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Claire G
    21 September 2017|
    AnswerShow all 2 answers
    Response from Ramon V | Property representative |
    Good afternoon. The bus station is aprox. 500 metres from the hotel. You can find the bus number for the airport on the buses website (TITSA) Best regards.
    Google Translation
    Mandy B
    17 April 2017|
    AnswerShow all 2 answers
    Response from Richsmith196 | Reviewed this property |
    Hi Mandy the hotel is around 50 mins to an hour from the airport. with regards to the animation, if i read your question correctly, the entertainment is pretty good with something on every night.
    20 March 2017|
    AnswerShow all 2 answers
    Response from Ramon V | Property representative |
    Good afternoon. There are no guaranteed views from the apartments. A few of them have a sideview to the pool, and others to the garden / backyard. However, you can send us a request in which you can tell us your... More
    Google Translation
    Room Tips
    "higher floors to get some sun"
    Read review
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