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Sol Costa Atlantis

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Sol Costa Atlantis
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1,523 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Reviewed today NEWvia mobile

I stayed at the Sol Costa Atlantis for seven weeks from oct 18th to dec 5th so a very long stay. I have stayed in this hotel on many occasions my first visit was in 2012 when the Hotel was The Beatriz Atlantis. The hotel is in a great location almost on the sea front and 5 minutes walk from...

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Helpful?
Thank Paul M
Steyning, United Kingdom
Reviewed yesterday NEWvia mobile

We have just returned from a weeks holiday at the Costa Atlantis. I sent an email a week before we arrived asking for a lower rather than higher room and this is just what we got on the second floor. The room and bathroom are spacious, clean and our room looked over to the sea which was excellent, the room...

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1Thank cjbsussex
Swindon
Reviewed yesterday NEW

Very nice rooms all with balcony. Bed very comfortable. Wifi worked well in room. Great bathroom and shower. Safe & kettle in room £££, Restaurant is big serving buffet food. All quite good. Drinks reasonable.

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1Thank GranhamHill
Salisbury, United Kingdom
Reviewed 6 days ago NEW

We have booked to go soon and been told that the thermal spa pool is not working and there will be noise. The pool is described as the jewel in the crown of this hotel and I was looking forward to this. Thomson have refused to give any reduction in cost or refund so very disappointed.

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5Thank anneandtimmartin
Reviewed 1 week ago via mobile

The hotel was fine and there was really no major problems. Overall the look of the hotel is a little bit tired. Pictures can be deceiving. There's a lot of retired people staying at this hotel My room had a few things that were just bent or slightly broken and overall it was OK but not the standard that they...

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Thank Whomper55
Edinburgh, United Kingdom
Reviewed 1 week ago

I stayed in this hotel with my boyfriend for 9 nights. We wanted a cheap sun holiday near the beach. The hotel was very modern with beautiful interior inside for the price it was really good with bright spacious rooms. The pool area is large and was never over crowed which was great, (we arrived the 13th of June '16)...

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Helpful?
Thank Alyssa J
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear customer Alyssa, Thank you for choosing Sol Costa Atlantis Hotel for your holidays. We are happy to know that you have enjoyed your stay with us. Our main objective is that customers as yourself have a wonderful experience with us. Remember that the Sol Costa Atlantis Hotel is your home and we hope to see you soon. Guest Experience...

Tenerife, Spain
Reviewed 1 week ago via mobile

Recently visited the Sol Costa Atlantis a part of the Melia hotel chain and was pleasantly surprised. The location of the hotel was amazing, the view is to die for, I would highly recommend that you pay the supplement for a room with a sea view !!! This is the first time we stayed in Puerto De la Cruz and...

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1Thank Nichoy21
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear customer Nichoy21, It is a pleasure for the Sol Costa Atlantis team to read that we have met your expectations. Comments like yours are what give us enough energy to keep working hard, so that customers such as yourself will leave with a good memory from Sol Costa Atlantis. Please do not hesitate to contact us prior to your...

Reviewed 1 week ago via mobile

Stayed here for a week at Christmas (normally stay in Egypt for Xmas) fabulous hotel, very clean, good fantastic & staff amazing. Hardly no entertainment in the evening but we are a family of 5 that can entertain ourselves. The spa being closed was really disappointing especially when the weather on Xmas eve was really bad, we would have loved...

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Helpful?
Thank Claire M
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear customer, Thank you for choosing Sol Costa Atlantis Hotel for your holidays. We are happy to know that you have enjoyed your stay with us. Our main objective is that customers as yourself have a wonderful experience with us. Remember that the Sol Costa Atlantis Hotel is your home and we hope to see you soon. Guest Experience Manager

Rotherham, United Kingdom
Reviewed 1 week ago

We have just spent the week at this hotel and found it a very nice place to spend time. We had 6 good weather days out of 7 but if the weather had been bad at least the hotel has everything you could need to be comfortable. The hotel is spotlessly clean and has an upmarket feel to it, the...

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1Thank Dobby74
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Dobby74, It is a pleasure for the Sol Costa Atlantis team to read that we have met your expectations. Comments like yours are what give us enough energy to keep working hard, so that customers such as yourself will leave with a good memory from Sol Costa Atlantis. Please do not hesitate to contact us prior to your next...

Reviewed 1 week ago via mobile

I stayed in this hotel over Christmas and paid quite a lot of money to do so as I was holidaying alone. Cut to the chase. Good points; Spotlessly clean and the chambermaids were so friendly cleaned room daily, Food was good and plenty to choose from, Didn't get a sea view but got a balcony that got the sun...

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3Thank Manxlady1969

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
In the north of Tenerife, one of the most beautiful places in the world thanks to its nature and landscape, Hotel Sol Costa Atlantis is situated. This 4 star hotel is located in the centre of Puerto de la Cruz at the sea front and only 150m from the famous Lagos Martianez. The 290 recently refurbished rooms wih sea or Teide view are equipped with air conditioning and heating, bath or shower, hair dryer, LCD satellite tv, wifi connection, safety box (With charge) and balcony or terrace.Among the outside facilities you find a sun terrace, adults pool and a separate children's pool.The gastronomic offer includes a buffet restaurant with a spacious open air terrace, pool bar with a la carte restaurant and the In & Out bar with evening entertainment and chill out terrace.The mini club for our little guests (Summer) and the private parking (With charge) complete the offer.All your events find a special place in the Hotel Sol Costa Atlantis.Conference, conventions, incentive or meeting - there are 6 event rooms available, one of them with access to a terrace. All rooms count with daylight and a capacity up to 500 persons and are equipped with the most advanced technology to adapt your needs and requests.We place at your disposal highly sophisticated equipment of PA, projection cannons, plasma screens etc.Furthermore the hotel is "crowned" by a glass dome on the last floor which houses a spa with all kind of facilites, treatments, vip area and gym. From the spa (With charge) you enjoy spectacular view towards the sea and the Teide.The situation of the hotel right at the sea front, the commercial offer and the leisure options convert the place into a perfect choice to enjoy your holidays or event. ... more   less 

Additional Information about Sol Costa Atlantis

Address: Avda Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: €77 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Costa Atlantis 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Beatriz Atlantis Hotel Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Sol Costa Atlantis Tenerife/Puerto De La Cruz
Hotel Style:
#2 Top resorts Hotel in Puerto de la Cruz
#3 Spa Hotel in Puerto de la Cruz
#3 On the Beach Hotel in Puerto de la Cruz
#9 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Sol Costa Atlantis staff and other travellers.
84 questions
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Questions? Get answers from Sol Costa Atlantis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front rooms have seaview. The higher the better.”
 of 5 bubbles GranhamHill, 18 Jan 2017 | Read review
“I would ask for a sea view room, the other side only faces an other hotel isn't a problem but the sea view is lovely and has more sun.”
 of 5 bubbles 640alyssaj, 10 Jan 2017 | Read review
“Ask for a sea view. Opposite side looks out to other hotels.”
 of 5 bubbles marymeighan, 30 Dec 2016 | Read review
“Ask for a sea facing room, ones to the rear look into another hotel and side rooms have restricted views of mountains.”
 of 5 bubbles weelizw, 28 Dec 2016 | Read review
“The rooms on the higher floors to the sea view or the best. The sound of the ocean waves put you to sleep immediately.”
 of 5 bubbles caribbeant2016, 25 Dec 2016 | Read review
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