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Puerto Azul Hotel

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102 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Preston, United Kingdom
Level Contributor
370 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
Reviewed 1 week ago

Economical. Central. Friendly. Peaceful. We stayed here for three nights whilst walking in the area. The hotel is situated in a quiet old street close to the bus station and lots of good restaurants. The front desk staff are very friendly and helpful. Due to a mix up we changed rooms to the top floor with a sunny balcony view... More 

Helpful?
Thank Prudol
Tucson, Arizona
Level Contributor
588 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 361 helpful votes
Reviewed 20 October 2016

As a budget traveler I look for an easy walk from public transportation, close walking to everything and cheap & clean. I booked this hotel on-line and was very pleased with my choice. Lili at the front desk spoke English and checked me in. The hotel is located on a pretty little pedestrian street just a short walk to the... More 

Helpful?
Thank vagabondginger
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 March 2016

Okay, so where do I begin. I wanted so bad to give it a positive review because of the first impression. The staff is one of the most polite and friendly I've ever seen in a hotel. They like their job and they assist you in every matter possible. 2 stars are only because of the staff, otherwise I would... More 

Helpful?
1 Thank Chirag-Chopra
Hotel_Puerto_Azul, Gerente at Puerto Azul Hotel, responded to this review

Thank you Chirag-Chopra for your review. Every review (good or bad) helps us improve our hotel and services better and we really appreciate that. First of all, we are very sorry about your bad experience with the bed bugs. We would have able to react and move you to another room if you inform us immediately. We have many clients... More 

Travellers are raving about these Puerto de la Cruz hotels

Baden, Schweiz
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 January 2016 via mobile

Beds are like prison cells, no ambiance and too pricy for what is offered. The besser are like convertible beds and not comfortable at all. Staff might be nice but that doesn't help to have a good rest. Door slamming the whole night, and no isolation at all! Not to be recommended at all!!!! Wifi connection is bad in the... More 

Helpful?
1 Thank matjamu76
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 January 2016

Too noisy, hardly got any sleep, tried to book an early flight home but, it was not possible to do so. People banging doors very loudly, constantly throughout the night, radio playing with music echoing all around the building. I also encountered a domestic argument by neighbouring occupants. I can`t wait to fly home.

Helpful?
1 Thank June S
Almunecar, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 December 2015 via mobile

A great hotel if you want to be in the hearth of El puerto de la Cruz. Close to all amenities, fast and reliable WiFi. Not luxury but clean rooms. A perfect choice for independent travellers. I can't understand the complains specially thinking about the quality/price relation.

Helpful?
Thank bidaian
Copenhagen, Denmark
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 October 2015 via mobile

Extremely helpful, nice staff on reception. Unfortunately, the room we were in was in need of some TLC. Functional, but the bed was extremely hard, and hard to sleep. Small room and balcony, but the price was extremely competetive. Worst thing was the noise pollution - I could hear vividly people in the adjacent rooms - way too mich detail... More 

Helpful?
Thank DanBakke
Aarhus
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2015

If you stay here you can go everywhere and the option are great - just go and really enjoy looking for them. Among you and especially on the Beach nice people are openminded to accomplish you making up a great atmosphere about talking, going Places and meeting new friends in a delightfull clima.

Helpful?
2 Thank PeterFjendbo
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2015 via mobile

We spent here 14 days on june. Hotel personal was very helpfully and frendly. They recomended to us visit some interesting place and events in the city Hotel is in middle in the town, near beach. Everything was fine.

Helpful?
2 Thank Raimondas M
Tampere, Finland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2015

The service staff of this hotel is the best of all I have ever seen. The girls Linda, Lili, Veronica and Marta are very friendly and make a lovely atmosphere in the hotel. They can give you all information you need. The cleaning of the rooms is excellent. The service staff speaks different languages: Spanish, German, English, Russian, Ukrainian and... More 

Helpful?
3 Thank Valentina R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Our four-storey hotel is situated in the heart of the old fishermenʼs quarter of PDLC, in the charming and quiet pedestrianized street (no traffic noise) of CEL. We have a roof-terrace where you can relax and sunbath. From there, you can enjoy beautiful views of the surrounding mountain range, especially Mount Teide - Spainʼs highest volcano. The hotel is small, comfortable, and familiar. Thereʼs free WIFI in all rooms. Internet computer, satellite TV and Wii in our common room are also free for all guests to use. There is also a small library, hot drinks (Nespresso) corner and vending machine for cold drinks and snacks. The reception is open 24h with multilingual receptionists who will be more than happy to share with you information about Puerto, the island and activities you can do. If needed, we can also help you print flight tickets or send a fax. There is a Spanish school in the house offering private and group classes for all levels. Breakfast (€5 extra) is served between 7:00 and 14:00 in a pleasant and light-filled room on the ground floor. It includes: tea, coffee, bread, yogurt, salamis, ham, jam and cheeses. ... more   less 

Additional Information about Puerto Azul Hotel

Address: Calle Lomo 24, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: €35 - €59 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Puerto Azul Hotel 2*
Number of rooms: 26
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Also Known As:
Puerto Azul Hotel Tenerife/Puerto De La Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Puerto Azul Hotel staff and other travellers.
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Questions? Get answers from Puerto Azul Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms with balcony are excellent.”
 of 5 bubbles Prudol, 23 Nov 2016 | Read review
“Rooms near elevator receive best WiFi signals.”
 of 5 bubbles Chirag-Chopra, 1 Mar 2016 | Read review
“Go higher up if possible. Spend a bit extra on a larger room with a roof terrace. There is a small lift, so that's not an issue. Ask for a view towards Teide, facing south for the sun, especially in winter.”
 of 5 bubbles CelticBiker, 1 Jan 2015 | Read review
“We were in room 204 which is a double room but really cramped and tiny, the balcony is just a wide ledge overlooking the internal courtyard and other rooms.”
 of 5 bubbles Thewanderingwinos, 24 Mar 2014 | Read review
“there is no swimming pool that's why I gave it a 1. keep open minded when you consider taking a room its not the ritz but its very friendly and central most of all very cheap”
 of 5 bubbles john06186525, 2 Apr 2013 | Read review
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