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AC Hotel Iberia Las Palmas

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Traveller (260)
Room & Suite (173)
Dining (27)
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Overview
  • Excellent20%
  • Very good46%
  • Average24%
  • Poor8%
  • Terrible2%
Travellers talk about
“old town”(45 reviews)
“rooftop pool”(18 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from AC Hotel Iberia Las Palmas
Special Offer: Save up to 30%
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Offers from AC Hotel Iberia Las Palmas
Special Offer: Save up to 30%
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (593)
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64
55
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33
64
55
21
6
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All reviewsold townrooftop poolflight cancellationlas palmasthe free shuttle busclean and modern hotelreward pointsspanish languagenespresso machinerecently stayed hereeuropean hotelspoor reviewsshopping streetsan telmo bus stationbusiness purposesgran canariaroom rate
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21 - 25 of 179 reviews
Reviewed 12 October 2017 via mobile

This easily takes the cake of the worst hotel I have stayed in, I would have much rather preferred staying at a basic hostel compared to this so-called hotel. This doesn't even deserve a 1 rating. The staff didn't care that we were facing these...More

Thank Sindhu S
Response from Lucía P, General Manager at AC Hotel Iberia Las PalmasResponded 16 October 2017

Dear Sindhu5, Thank you very much for your review at Tripadvisor, so I have the opportunity to apoloziged for all the inconvinience that you had suffer during your stay. It is true that we had a main failure in the air condictioning facilities. The failure...More

Reviewed 12 October 2017 via mobile

I logged in to TripAdvisor solely to write this review. Whilst we are very accommodating of hotels and understand that there can be glitches now and then, this is easily the worst hotel I have stayed in! The air-conditioning wasn't working effectively (and the humidity...More

1  Thank Sarayu S
Response from Lucía P, General Manager at AC Hotel Iberia Las PalmasResponded 16 October 2017

Dear Sarayu%, Thank you very much for your comments at Tripadvisor, I am sorry to find out that in this case your stay was far away of what you expect and deserve. I am happy to have this opportunity to apologized directy to you. It...More

Reviewed 17 September 2017 via mobile

We where delayed for 24 hours and they put us up in this hotel mmmmm arrived at 12.30pm no food and a wee 50cl bottle of water between the two of us not a good start . Get to room oooo so much better clean...More

1  Thank Kirsten Reid I
Response from Lucía P, General Manager at AC Hotel Iberia Las PalmasResponded 19 September 2017

Dear Kirsten Reid, Thank you very much for your comments at Tripadvisor. I am sorry that you did feel very welcome at our hotel. I would like to explain to you that the delayed flight groups work a little different than every other grupos. As...More

Reviewed 7 September 2017

If you are looking for a modern hotel which is in a good Location I can definetly recommend the Hotel AC Hotel Iberia Las Palmas. Staff is friendly, rooms are modern and clean, nice pool area on the topfloor with views over the city, breakfast...More

Thank DJ_Pavlyuchenko93
Response from Lucía P, Director General at AC Hotel Iberia Las PalmasResponded 11 September 2017

Dear DJ_Pavlyuchenko93, Thank you very much for your nice review over our hotel in Tripadvisor, we are happy to know that you had a good time at with us. We will go over the breakfast buffet one more time. Thank you for the suggestions.

Reviewed 14 August 2017

Stayed for 3 weeks and all worked quite well in the hotel. Room was nice and clean, well equipped but to much dark grey. Being close to the main roads and basketball playground, hotel can be a bit noisy from time to time. Old city...More

1  Thank Predrag T
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Best Value Properties in Gran Canaria, Spain
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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Internet
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$89 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Las Palmas de Gran Canaria
#7 Luxury Hotel in Las Palmas de Gran Canaria
#8 On the Beach Hotel in Las Palmas de Gran Canaria
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$89 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Las Palmas de Gran Canaria
#7 Luxury Hotel in Las Palmas de Gran Canaria
#8 On the Beach Hotel in Las Palmas de Gran Canaria
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (260)
Room & Suite (173)
Dining (27)
Pool & Beach (26)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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115Jen
29 May 2017|
AnswerShow all 4 answers
Response from MelH64 | Reviewed this property |
Yep, towels provided.
0
Votes
115Jen
19 May 2017|
AnswerShow all 5 answers
Response from bluecarr2015 | Reviewed this property |
no you can not take alcoholic drinks to the rooftop pool but guests took soft drinks water etc
0
Votes
Kath J
3 January 2017|
AnswerShow all 7 answers
Response from Lucía P | Property representative |
Good morning Kath, We do have English news channels but not movie channels, we are sorry. Hope this won´t be a problem to chose our hotel. Thank you very much.
0
Votes
Google Translation
Room Tips
"Ask for rooms far from the elevator and as high as you can for better view"
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"ask for sea view -"
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"Floor 10 room 1020 is to be avoided. If you go right after coming off the elevators, that is a good thing."
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"Don’t waste money on a balcony"
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