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Reina Isabel Hotel

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Reina Isabel Hotel
Reina Isabel Hotel
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862 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Edinburgh
Reviewed 3 days ago NEW

Great sea facing balcony but allocated small room -having asked for double bed with single occupancy-where you had to shimmy around double bed and other furniture to get to balcony door! And yet paying full price. Large well equipped bathroom with walk in shower only which was fine. Lovely lobby and amenities such as beach with loungers and roof top...

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Thank suecO2799EU
Helsinki, Finland
Reviewed 1 week ago

The management must have flown Ryanair once too many times: Want to use the in-room safe? Pay €1,50/day. Want a towel for the pool? Fine, but if you want it washed, pay €2. Want a bathrobe? €5. You wouldn’t really expect all these extra charges from a hotel that used to have five stars and is now down to four....

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4Thank ffay005
London, United Kingdom
Reviewed 1 week ago

My husband and I have recently returned from a four nights’ stay at Hotel Reina Isabel. After taking a taxi from the airport (25 minutes for 36 euros) we arrived at 1pm to be told that our room wasn’t ready although check-in is from 12pm to midnight. When I queried this I was told to go for a walk and...

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3Thank T4Nina4
SURREY
Reviewed 1 week ago

I would highly recommend this hotel. The staff were all very friendly, attentive and helpful. The hotel is clean and spacious. Free wifi is offered and this works around the roof top pool too. Our bedroom was a good size with a fridge, safe and balcony. The bathroom was huge with a large walk in shower. The roof top pool...

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3Thank TIGWINK
Reviewed 2 weeks ago via mobile

My young daughter and I had a lovely stay at Reina Isabel. The staff were charming, the room a generous size and the sea view totally worth the few extra euros. It feels like seeing and old, elegant friend. Although not sophisticated, it is comfortable, welcoming and easy to be around. The terrace in the evening had a buzzy comfortable...

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2Thank Laura N
Oxfordshire, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for three nights and really enjoyed it. The hotel is situated overlooking Las Canteras beach and we had a room with a sea view which was lovely to wake up to. Our room was not too large but very well appointed and we had everything we needed. There was a large swimming pool on the roof on...

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1Thank 789JulieS
Tampere, Finland
Reviewed 2 weeks ago

Excellent hotel with a perfect location. We had a very nice room with a lovely sea view. Very good breakfast; good options even for a vegetarian (soy yogurt, fresh fruits etc.). The spa is small but worth visiting.

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2Thank Maja33230
Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

I booked and paid for a room with a sea view. I was assured by Saga that I'd get that. On check in I was allocated a room with a room looking directly onto a wall and view if the sea from edge of my balcony. After much 'discussion' with the Saga rep I was ONE DAY LATER given what...

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2Thank stella_findlay
Espoo, Finland
Reviewed 3 weeks ago

We visited again Reina for a week for our 5th visit. I had emailed and hoped for a twin room with sunny balcony. What we got was just the opposite: a double room in first floor. Went straight back. The young lady at reception had a bad day and was not willing to do the change. Finally a male came...

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5Thank Eeva-Liisa S
Reviewed 3 weeks ago

Our room was more than adequate and cleaned every day. The Wifi in our room was excellent so, in addition to the television supplied, I was able to keep up to date with my favourite TV programmes from home. The shower cubicle was fantastic - probably the best I have experienced. The food on our half-board tariff was of very...

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3Thank Wendy W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The iconic Hotel Reina Isabel has a privileged location in Las Palmas de Gran Canaria. Located on the seafront of Las Canteras beach, considered the jewel of the city, it is one of the capital's most desirable hotels to enjoy a beach vacation. On the other side and because of its emplacement in the central shopping and business area of Las Palmas de Gran Canaria, the Hotel Reina Isabel is the perfect place to stay for business and for events of all kinds. Welcome to the Hotel Reina Isabel. The best facilities and most experienced professionals Haute cuisine in a friendly atmosphere with breathtaking views Discover the spectacular beach of Las Canteras. ... more   less 

Additional Information about Reina Isabel Hotel

Address: Calle Alfredo L Jones 40, 35008 Las Palmas de Gran Canaria, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Price Range: €103 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reina Isabel Hotel 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Reina Isabel Hotel Gran Canaria/Las Palmas De Gran Canaria
Hotel Style:
#1 Luxury Hotel in Las Palmas de Gran Canaria
#1 Family Hotel in Las Palmas de Gran Canaria
#1 Spa Hotel in Las Palmas de Gran Canaria
#1 Romantic Hotel in Las Palmas de Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from Reina Isabel Hotel staff and other travellers.
38 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely ask for sea facing room.”
 of 5 bubbles suecO2799EU, 25 Feb 2017 | Read review
“If you want a sea view, you need to pay extra.”
 of 5 bubbles ffay005, 21 Feb 2017 | Read review
“Check out what is meant by sea view.”
 of 5 bubbles stella_findlay, 7 Feb 2017 | Read review
“Not sure they read your wishes”
 of 5 bubbles eevaliisas, 3 Feb 2017 | Read review
“We chose the city view room with balcony which benefitted from sunshine most of the day”
 of 5 bubbles wendyw755, 1 Feb 2017 | Read review
5 of 5