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Needs lot of improvement at levels. Inside room facilites, and food quality at breakfast are not worth, even four star. All the employees are very good, gentle, honest and highly caring. They give quick service, and very co-operative. Organising skills at higher level are extremely...More
Date of stay: October 2018
Response from Julio Rene M, recepción at Hotel Dona LuisaResponded 2 weeks ago
We feel confused with you comment as we are a 3 stars hotel and we don't serve tea and we don't find any reservation with your name. We think that you might wrote a comment about a different hotel.
Stayed for a night in transit, the hotel is a well situated, staff extremely friendly. The rooms are new, clean and have all one could need for a short stay. Did not like the smell of old carpets that is around the hotel even though...More
Date of stay: October 2018
Response from Julio Rene M, Recepcionista at Hotel Dona LuisaResponded 14 October 2018
Thank you for your comments. We really appreciate you taking the time to write about your experience, and I will share your comments with our team.
For your reference, there are no carpets in this Hotel, rooms nor corridors.
We look forward to...More
The room was small inoperative, even though there was a balcony, no ashtracer even got there on request. The hotel had a nice rooftop terrace, good scenery (it would have been fun to enjoy the view and refreshments but could not bring guests even in...More
Date of stay: July 2018
Response from Julio Rene M, Recepcionista at Hotel Dona LuisaResponded 16 July 2018
Dear Kari H., Thank you very much for choosing Doña Luisa *** to enjoy your stay. We appreciate the time spent in sharing your opinion. We are glad that you liked the location, that you have enjoyed the views from your room to the maximum...More
We stayed 4 nights here. Good location about a 5 minute walk to the Las Canteras beach and 10 minutes to the center area. It is a newly renovated building with modern rooms. Reception is friendly. Our room is a good size, pleasant decor with...More
Date of stay: February 2018
Thank Kin Hung T
Response from Julio Rene M, Recepcionista at Hotel Dona LuisaResponded 22 May 2018
Dear Kin Hung, Thank you very much for sharing your experience with us. We are glad that you liked the staff and facilities of the hotel; and we thank you very much for your comments about our services. We hope to see you again at...More
We stayed my daughter & I in this lovely hotel 3mins walk from the lovely beach of Las Canteras. A busy feel good place with plenty of restaurants and life going on. Hotel is fairly new clean welcoming & run by lovely polite efficient staff....More
Date of stay: April 2018
1 Thank Valerie W
Response from Julio Rene M, Recepcionista at Hotel Dona LuisaResponded 7 May 2018
The team of the Hotel Doña Luisa *** thanks you for taking your time to write your opinion. We are proud of your positive comment and we are motivated to continue working with joy in search of excellence. We hope to see you again, we...More