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AC Hotel Ciutat de Palma

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Traveller (76)
Room & Suite (53)
Dining (6)
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Overview
  • Excellent22%
  • Very good49%
  • Average23%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from AC Hotel Ciutat de Palma
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Offers from AC Hotel Ciutat de Palma
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (392)
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Traveller rating
54
87
46
7
6
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LanguageEnglish
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54
87
46
7
6
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All reviewsbusiness hotelgreen marblebreakfast buffet in the morningold towndi parmaroom size isfront desk managerwalking distance to the cathedralgreat hotelsanta catalina districtbath towelscontemporary hotelflat screen tvbusiness tripmini fridgesmall balconyrooms are clean
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1 - 5 of 200 reviews
Reviewed yesterday

The hotel is reasonably well located and is a short walk to the center of town and less to the waterfront.The rooms are fairly basic and there is a reasonable noise level from the traffic below. There is an issue with air-conditioning as i am...More

Thank Oldjack
Reviewed 2 weeks ago via mobile

Stayed for one night during a quick stop in Palma, picked it as it was the only major chain hotel I could find in Palma and it had a good location only a few minutes walk from the harbour front. Was quickly checked in by...More

Thank Shuttle12H
Response from Maribel T, Director de Recepción at AC Hotel Ciutat de PalmaResponded 5 days ago

Dear Shuttle12H, Thank you for your comments and for the time taken to share your experience during your stay with us. Your comments are very helpful for us in order to improve in our daily basis. We will share your feedback with the entire team...More

Reviewed 3 weeks ago

This hotel is worth considering if more central hotels are booked up or too expensive. It's at a busy junction which means it's quite noisy. After one night we asked to be moved to a more quiet room, but even then had to keep the...More

Thank Teithwyr
Response from Maribel T, Front Office Manager at AC Hotel Ciutat de PalmaResponded 2 weeks ago

Dear Guest First of all thank you for your time in filling out the satisfaction survey. Helps us to improve every day Send your comments to all the departments involved so that it does not happen again We hope to have them again as customers...More

Reviewed 31 March 2018 via mobile

The hotel is part of the Marriott group so I foolishly thought it would be of a good standard. The hotel was in a fairly central location near the marina area with several God bars and restaurants near by and fairly easy walking to the...More

1  Thank PKGateshead
Response from Maribel T, Director de Recepción at AC Hotel Ciutat de PalmaResponded 5 days ago

Dear PKGateshead, First of all I would like to thank you for share your feedback with us. As a valuable guest, your impressions are very important for us to continue improving in ur daily basis. We deeply apologize for all the issues you mention during...More

Reviewed 31 March 2018

Had a fantastic break in Palma for 3 nights staying at the Hotel. Fantastic Standards and customer service at all times. Great location. Only 15 / 20 minute walk from the Historic centre and Cathedral. Room 305 was on the front and with a lovely...More

Thank viren21
Response from Maribel T, Director de Recepción at AC Hotel Ciutat de PalmaResponded 5 days ago

Dear viren21, Thank you so much for your feedback. It is a pleasure for us to know that you enjoyed your time in Palma while your stay with us. We will share your comments with the appropiate team members to continue improving in our daily...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$152 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in Palma de Mallorca
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$152 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in Palma de Mallorca
Room types
Non-Smoking Rooms, Suites
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Traveller (76)
Room & Suite (53)
Dining (6)
Questions & Answers
Ask a question
meichee
17 May 2016|
Answer
Response from Maribel T | Property representative |
No we don't have a swimming pool we are so sorry..
0
Votes
Google Translation
Janis A
7 April 2015|
AnswerShow all 4 answers
Response from KEITH C | Reviewed this property |
I'm not sure but you can email the Hotel for an answer. In my opinion, any room at this Hotel is very satisfactory.
0
Votes
KEITH C
18 August 2014|
AnswerShow all 2 answers
Response from bartysimpson | Reviewed this property |
Yes, the room i stayed in certainly had a hairdryer. Hope this helps.
0
Votes
Room Tips
"Ask for a quite room on a higher floor facing Carrer dels Mestres d'Aixa."
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"Higher floors for views"
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"Modern hotel, close to the port, main restaurant street and old town."
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"Grab breakfast from local supermarket or from local coffee shops if hotel option is too expensive for you."
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