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Gran Melia Victoria

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1,426 Reviews from our TripAdvisor Community

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Showing 1,074: English reviews
Reviewed 3 days ago NEWvia mobile

This is a five star hotel and on the suggestion of a friend, we ate in their restaurant called Izatza. Aa a rule I don't have dinner in hotels. This place was so quiet - typical of hotel restaurants! Only one other table was occupied. Notwithstanding, service was slow. Food was good, not great. This is a beautiful hotel.

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Helpful?
Thank A228
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear A228, First of all, we would like to thank you very much for choosing IKATZA Restaurant and for sharing your honest opinion with the TripAdvisor community. We sincerely regret that we could not exceed your expectations and we are sad to learn about the left impression of our restaurant, as we work with great effort and dedication every day...

Tbilisi, Georgia
Reviewed 5 days ago NEW

Extremely comfortable beds and pillows. Wonderful friendly helpful staff. We had Red Level rooms this time so enjoyed fantastic views across the harbour to the Cathedral, but to be honest the rooms without a view are just as comfortable. Room service was prompt, efficient and friendly. This is the third time we have stayed at this hotel and it certainly...

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Helpful?
1Thank archil a
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear archil a, We would like to thank you very much for your great loyalty to the Gran Meliá Victoria and for sharing your nice comments with the TripAdvisor community regarding your stay at Gran Meliá Victoria. We really appreciate reading that your RedLevel room was to your fullest satisfaction and that you found it comfortable and enjoyed the fantastic...

Greater Manchester, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for two nights, very fancy old fashioned hotel and toiletries are all Clairns... women u can not go wrong here!! This hotel is more for couples/older guests as opposed to the younger/groups, not much going on it's very chilled and relaxed - a lot of people reading books and enjoying the peace and quiet. Breakfast buffet was...

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Helpful?
Thank buckers5787
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear buckers5787, We would like to thank you for choosing Gran Meliá Victoria and for taking the time to share your feedback with all the TripAdvisor users. We are glad to read that you overall enjoyed your recent stay among us and that our breakfast selection and toiletries from Clarins were of your liking. On the other hand, we would...

Liverpool, Canada
Reviewed 1 week ago

Not a total fan of the area of the hotel, at night there were many nightclubs with rude boys and girls harassing everyone walking by and then just round the corner strange men giving tickets for topless bars to my husband, even as Im standing next to him, it made any leaving of the hotel at night uncomfortable and undesirable....

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Helpful?
Thank jessicasmyth879
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear jessicasmyth879, Thank you very much indeed for your feedback regarding your recent stay with us at the Gran Meliá Victoria. We truly regret to learn that our location was not of your liking and we are sad to read about the left impression of our hotel. Let us kindly inform you that Gran Meliá Victoria represents a classic-elegant style,...

Doha, Qatar
Reviewed 1 week ago via mobile

We stayed at the hotel for 5 nights, what a beautiful property. Excellent service, colleagues so welcoming, helpful and friendly. Breakfast was a wide selection of items, excellent choice with beautiful views of the bay and marina. Rooms were beautiful, large and if lucky gorgeous views to the marina. Location is superb, a 20 minute walk to the cathedral and...

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Helpful?
Thank MsNixs
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear MsNixs, Thank you very much indeed for choosing to stay with us and taking some of your valuable time to write a great review afterwards. We are thrilled to hear that you had an excellent stay among us and that the service provided by our staff met and exceeded your expectations. It was our true pleasure to take care...

London
Reviewed 1 week ago

We stayed from Friday to Monday and had a fabulous time. The Red Level service really was worth the money as other reviewers have said. Convenient for walking to Palma or getting the bus from outside. Close to lovely outdoor bars in the evening as well as the fabulous roof terrace bar in house. We have booked to go back...

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Helpful?
Thank missmoneypennyLondon
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear missmoneypennyLondon, In the first place, we would like to thank you for your delightful feedback and for sharing your recent experience at our hotel on TripAdvisor.com. We appreciate reading that The Red Level service was to your fullest satisfaction and that you found our beds comfortable and relax. Our purpose is always to meet all our guests' expectations, and...

South coast
Reviewed 2 weeks ago

We stayed in this hotel as a special treat. It cost us £186 per night B&B with a side facing sea view. Yes it had a view but a very disappointing one - see photos. The room was OK but not 5 star and not worth £186 per night. The indoor pool is in need of some TLC - we...

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Helpful?
Thank AccipioSolutions
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear AccipioSolutions, First of all, we would like to thank you very much for choosing Gran Meliá Victoria on occasion of your trip to Palma de Mallorca. We truly regret that we could not live up to your expectations and we are sad to learn about the left impression of our hotel. Your comments are a very valuable source of...

St Aubin, United Kingdom
Reviewed 2 weeks ago

OK, I was out of season so the staff to clientele ratio was excellent and I was able to get a seasonal rate. But for value for money for a 5 star hotel this would probably be difficult to beat in a "high price" destination. Staff were most helpful and attentive. I had to meet a person with mobility issues...

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Helpful?
Thank simondX1455TL
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear simondX1455TL, Thank you so much for taking the time to post a review on TripAdvisor. It is such a pleasure to learn that your experience among us was superb. It is always our purpose to make our guests take great memories back home, and your comments motivate us to keep working in the same direction to continuously improve our...

Westcliff-on-Sea, United Kingdom
Reviewed 2 weeks ago

Great hotel in many ways. Room was so comfortable and spotlessly clean. Bed was just right for me and enormous. Balcony had a superb view of the harbour. Bathroom was inviting. Towels huge and soft. Pool area was beautiful. Staff were so helpful. Service was excellent. Would stay again as superb for a weekend break.

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Helpful?
Thank Steven M
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Steven M, We would like to thank you for choosing Gran Meliá Victoria and for taking the time to share this wonderful feedback with all the TripAdvisor users. We are thrilled to hear that you had an excellent stay among us. We always do our best to make your stay with us a memorable one, so it is delightful...

Reviewed 2 weeks ago

We were happy with Gran Melia's location in the quiet area with the bay view, and my wife really liked the decoration of the hotel, very happy indeed to be on holiday in a hotel with a fitness center, indoor and outdoor pool. I personally was not as happy as her about the service, had an issue back and forth...

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Helpful?
Thank Jjacob1
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Jjacob1, First of all, we would like to thank you very much for choosing Gran Meliá Victoria on occasion of your trip to Palma de Mallorca. Thank you for mentioning the convenient location of our hotel and the excellent views to the Palma Marina. Also, we are happy to read your positive feedback regarding our decoration and the Gran...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ikatza Restaurant
Ikatza Restaurant
Cuisines: International, Mediterranean, Spanish, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
The Gran Meliá Victoria is a 5 star hotel located in Paseo Marítimo with wonderful views of the Bay of Palma. A unique experience of traditional luxury and cutting-edge style inside this deluxe 171-room hotel surrounded by history and classic beauty. Rooms equipped with every comfort, excellent facilities and superb services. RedLevel Service in Superior Accommodation: The most superior range of personalized attendance. Admire stunning sunsets from our magnificent terrace or just relax by the pool with panoramic and exclusive views. Enjoy an authentic gourmet experience in our fine dining restaurant and the most innovative cocktails in our bars. It is surrounded by elegant restaurants and close to the most exclusive shops and boutiques and historic city centre of Palma de Mallorca. It is near the airport (15 minutes away). Located in an area noted for its cosmopolitan atmosphere and café terraces which buzz with activity both day and night. ... more   less 

Additional Information about Gran Melia Victoria

Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range: €138 - €277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Victoria 5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, HotelTravel.com, Priceline, Odigeo and Travelocity so you can book your Gran Melia Victoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Hotel Style:
#8 Business Hotel in Palma de Mallorca
#9 Family Hotel in Palma de Mallorca
#12 Romantic Hotel in Palma de Mallorca
#15 Luxury Hotel in Palma de Mallorca
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Victoria staff and other travellers.
18 questions
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Sunderland, United Kingdom
London, United Kingdom
11 months ago
over a year ago

See all questions (18)

Questions? Get answers from Gran Melia Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you choose a corner with sea view make sure it is to the front of the corner not right at the back of the corner.”
 of 5 bubbles AccipioSolutions, 22 Nov 2016 | Read review
“All rooms have a view of sea, cathedral or both.”
 of 5 bubbles StevenM231, 19 Nov 2016 | Read review
“The air conditioning was hit and miss, but apart from that the hotel was excellent and we thoroughly enjoyed our stay. All staff excellent. Location perfect. ”
 of 5 bubbles 751sallyannes, 17 Nov 2016 | Read review
“Not sure what this means but I would like some English channels on t.v. In view of cost of rooms.”
 of 5 bubbles 681sheilal, 9 Nov 2016 | Read review
“All sea facing rooms have a six lane highway running in front of them so air quality could be a problem. ”
 of 5 bubbles 926judithe, 3 Nov 2016 | Read review
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