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Hesperia Donosti

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464 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Toulon, France
Reviewed 8 May 2016

It's a bit difficult (but not too) for me to rate that hotel because we couldn't sleep there : there was some mistake with their reservation software to that the hotel booked for us a room at another hotel, for the same cost...but in a very less confortable hotel. This is the first time in my life that I've been...

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Helpful?
1Thank Eridwa
Cuque I, Director General at Hesperia Donosti, responded to this review

Dear Eridwa, First of all, we want to apologize again for the inconveniences. As you said, we had some problems with our reservation software so we decided to inform you in advance but it was not possible for us to do it. Please, do not hesitate to contact us directly in case you come back to San Sebastián. We will...

Worcestershire, United Kingdom
Reviewed 5 January 2016

We were travelling from France to southern Spain and chose this hotel in what was a halfway point for us. Hotel close to the motorway easy to find plenty of free parking. The man on reception spoke very good English and arranged a taxi for us to go into the town for a look round. Our Room was big spacious...

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Helpful?
1Thank Freeman5802
Cuque I, Director General at Hesperia Donosti, responded to this review

Dear guest, Thanks for giving us your opinion about the stay at the hotel Hesperia Donosti. It is a reward for us to know that we have reached the level of satisfaction you needed to make your stay special, and we are proud that we have become your reference hotel in San Sebastian. It will be a pleasure to have...

Bilbao, Spain
Reviewed 16 October 2015

if you know the NH chain in Spain you know that you are going to get: clean, reasonable priced hotel. BKfast was also good with a nice selection of organic food. What you need to know: - WiFi was not working although it is free. - There is a car park next door with meters for day parking, but overnight...

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Helpful?
Thank Ander G
Cuque I, Director General at Hesperia Donosti, responded to this review

Dear Ander, Thank you very much for the comment you have given us about the experience at Hesperia Donosti. We are pleased that the hotel has seemed a very good standard and the buffet has been at the level of your expectations. We will love to meet you again on future visits to San Sebastián. Yours faithfully.

Reviewed 13 September 2015

very helpful personnel, comfortable room, very nice breakfast (loved the quince jelly!). Not ideally positioned, quite far from the city centre, however it is rather well connected by two bus lines (number 5 and number 25). The bus ride is 20 min approx. shorter taxi ride for 10 euros to Donostia

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Helpful?
1Thank Emanuele M
Cuque I, Director General at Hesperia Donosti, responded to this review

Dear guest: Thank you very much for the comment you have given us about the experience at Hesperia Donosti. We are pleased that the hotel has seemed a very good standard and the buffet has been at the level of your expectations. We will love to meet you again on future visits to San Sebastián. Yours faithfully.

Wolverhampton, United Kingdom
Reviewed 4 August 2015

This hotel saved our holiday - we booked it at the last minute after a dreadful experience elsewhere. It was a haven with a large room a do good air conditioning? A 20 min walk to the beaches and centre of San Sebastián.

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Helpful?
Thank Lynne P
Cuque I, Director General at Hesperia Donosti, responded to this review

Dear Guest, We would like to thank you for taking the time in sharing your experience at NH Collection Aránzazu with us. All our guests feedback has a high value as we improve our services based on them. We are very pleased to know that you found our Hotel the perfect location to enjoy the city. We hope that you...

San Juan, Puerto Rico
Reviewed 20 May 2015

I am a fan of NH hotels but had never stayed at one of their value places. We stayed here for a night so that we could have dinner at one of the Michelin three star restaurants nearby. The facilities were modern and very clean and the rooms and bathrooms were large and comfortable. There is underground parking for a...

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Helpful?
1Thank Jarb46
Cuque I, Director General at Hesperia Donosti, responded to this review

Good morning, Thank you very much for taking a few minutes of your time to give your opinion through Trip Advisor about the experience in the hotel Hesperia Donosti. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again. Best regards.

Limerick, Ireland
Reviewed 18 May 2015

We stayed in the hotel this month for six nights on a visit to San Sebastian/Donostia, one of our favourite places. We chose this hotel for soundproofing reasons. Previously, we had stayed in the Parte Vieja and found sleep a problem, with wafer thin walls. In the Hesperia, although the rooms are to four star standard, the rest of the...

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Thank Spanishcitytourist
Cuque I, Director General at Hesperia Donosti, responded to this review

Good morning, I would like to thank you the time you have spent in sharing with users of Trip Advisor your review about the experience at the hotel Hesperia Donosti. We will be delighted to welcome you again next time you come to visit us. Yours faithfully.

ontinyent
Reviewed 26 April 2015

We did an overnight stop en route to Calais and found this hotel to be an excellent stopover. The staff were helpful, the hotel was well appointed and clean with a reasonable selection for breakfast. There are plenty of good restaurants within walking distance. At weekends, parking is free in the adjacent public car park.

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1Thank ExpatsOntinyent
Cuque I, Director General at Hesperia Donosti, responded to this review

Hello Expats! Thank you very much for taking a few minutes of your time to give your opinion through Trip Advisor. In Hesperia Donosti we want you to have special experiences and knowing that you have enjoyed your stay encourage us to continue improving. We will be delighted to welcome you again next time you come to visit us. Best...

Campbell, California
Reviewed 24 March 2015

My wife and I spent 6 days at the Hotel, in a very good and silent no smoking room. From there, one has easy access to the excellent public transportation system (15 minutes to the beach and Old City). Varied high quality breakfast, for a fair price. Most importantly, nice people at the front desk always willing to help and...

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1Thank npedrozo
Reviewed 2 November 2014

a greeter showed me it and is suitable for any meetings;familiar, busines or among friends in the fabulous terrace and helpful waiters.then we went for a walk to igeldo which is near.what frienly people people

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4Thank Worldwide2000

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Let the comfortable and relaxed Hesperia Donosti hotel be your base for exploring and discovering San Sebastian and its beautiful seafront. ... more   less 

Additional Information about Hesperia Donosti

Address: Avda. Zarautz, 120 | Lorea, 20018 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: €70 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hesperia Donosti 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hesperia Donosti Hotel San Sebastian - Donostia
Hesperia Donosti San Sebastián Donostia
Hotel Style:
#8 Luxury Hotel in San Sebastian - Donostia
#10 Business Hotel in San Sebastian - Donostia
#11 Family Hotel in San Sebastian - Donostia
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Questions & Answers

Here's what travellers have asked, with answers from Hesperia Donosti staff and other travellers.
5 questions
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Northwest
10 months ago

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Questions? Get answers from Hesperia Donosti staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips here.”
oconnoraidan, 23 Jun 2016 | Read review
“Book in advance.”
IvanRecalde, 31 May 2016 | Read review
“We had a room (302) with a balcony with views”
Freeman5802, 5 Jan 2016 | Read review
“I suggest a room at the top floors, to avoid traffic noise.”
943anderg, 16 Oct 2015 | Read review
“We liked the balcony gave us a bit extra space.”
344sannas, 26 Sep 2014 | Read review
5 of 5