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Sercotel Hotel Europa

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Traveller (97)
Room & Suite (53)
Dining (13)
Overview
  • Excellent11%
  • Very good40%
  • Average32%
  • Poor11%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
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Reviews (442)
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158 results
Traveller rating
22
67
47
13
9
Traveller type
Time of year
LanguageEnglish
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22
67
47
13
9
Show reviews that mention
All reviewsold towngreat locationwalking distance from the beachlift shaftcute hotelroom fridgeold fashioned stylela concha beachminute walkshower curtainthe central bus stationstayed at this hotel for nightsnice sizeroom was clean and comfortablenice walkmini barenjoyable stay
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1 - 5 of 158 reviews
Reviewed 5 days ago via mobile

My husband and I had the best stay in San Sebastián- a truly beautiful city with great food!The hotel was modern, very comfortable, and was in a great spot close to the beach but also an easy 7 min walk to the main town. I...More

Thank Peta B
Management response:Responded 3 days ago

Dear Peta, We are more than happy to read you had a wonderful experience in our city. It will be our pleasure to welcome you again. Muchas gracias and see you soon! Luis Carasa General Manager direccion@sercotelhoteleuropa.com

Reviewed 1 week ago via mobile

I don’t know if it was because they were remodeling (didn’t felt any noise), but this hotel was at an excellent price is and is walking distance from the beach and old town. I also ordered room service which was quite good to. Highly recommended!

Thank ElArtista_Ram
Management response:Responded 6 days ago

Dear guest, Thank you for your wonderful review and your great comments. It will be a pleasure to welcome you back. See you soon! Luis Carasa General Manager direccion@sercotelhoteleuropa.com

Reviewed 2 weeks ago

Such a pleasant surprise when we got into our hotel room. After a long travel day, we were greeted very warmly at reception, room was heavenly. Very clean and looked so posh without such a huge price tag. After a nice walk by the Concha...More

Thank MiniMooRa
Management response:Responded 6 days ago

Dear Guest, Thank you for your great review. We are happy you felt comfortable in our hotel and you enjoyed your stay in our city. It will be a pleasure to welcome you back. Muchas gracias. Luis Carasa General manager dirección@sercotelhoteleuropa.com

Reviewed 2 weeks ago

Staff are good. Fit & finish were good. I didn't try the breakfast - way too expensive. Currently undergoing renovations which weren't inconvenient but there are some smells from paint etc & it does kill any ambience etc. My room (a single) was a bit...More

Thank TonyInLondon
Management response:Responded 6 days ago

Dear Tony, Thank you for your review. I am sad we do not mact your expectations. I hope to have the opportunity to welcome you in the future, we will do our best to change your mind. Kind regards, Luis Carasa General Manager direccion@sercotelhoteleuropa.com

Reviewed 2 weeks ago

San Sebastian was one of my favorite spots in our 10 day Northern Spain trip. Sercotel was one block from the Concha beach, making it also very accessible to the pedestrian zone and even the old town. When we arrived we were able to park...More

Thank jostef75
Management response:Responded 6 days ago

Dear Jostef, Thank you very much for your wonderful and cexhaustive review. We are glad to read your stay was wonderful and you will recommend us. Do not hesitate to contact me if you visit San Sebastian again. Muchas gracias and see you soon! Luis...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$172 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in San Sebastian - Donostia
Room types
Non-Smoking Rooms
Details
Price range
US$172 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in San Sebastian - Donostia
Room types
Non-Smoking Rooms
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Traveller (97)
Room & Suite (53)
Dining (13)
Pool & Beach (4)
Questions & Answers
Ask a question
5 April 2017|
Answer
Response from Paul H | Reviewed this property |
yes they have an underground car park just down the road you pay at the end of your stay. enjoy san sebastian
0
Votes
vermeylenchristel5
15 December 2016|
AnswerShow all 2 answers
Response from willm555 | Reviewed this property |
The underground car park is locked overnight with no access. It's a private garage and you leave your keys with the garage owner. It was crowded with cars when I was there in May.
1
Vote
vermeylenchristel5
15 December 2016|
AnswerShow all 2 answers
Response from Italian-bird | Reviewed this property |
Sorry for the late reply. We did not have a car so, unfortunately, I can't help you with your question.
0
Votes
Room Tips
"Rooms in the rear (no view) are quieter"
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"Away from lift."
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"Corner rooms have multiple windows"
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"Try for a room with a balcony"
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